THIS COMPANY GIVES A AMAZON VOUCHER FOR LEAVING A POSITIVE REVIEW so most of these reviews are most probably biased. Poor customer service. Lack of package knowledge. They will push hard to... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Cold calling my business and asking me personal questions. When questioned the girl carried on reading from her script. Very very pushy, kept asking me which company I was using for my payments, I d... Vis mer
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Can’t fault these guys at all, everything was done within the timeframe we were promised, the terminals are way more advanced then the ones we had, even our customers seem to think we look a lot more... Vis mer
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Excellent service provided by Carl Dunn 👍 He sorted it all out beginning to end. 💰💰 good rates given. Kept us updated until it was sorted and delivered. Simple plug and go card machine . Definitel... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are passionate about payments and SME’s, this is why we work with small to medium size businesses to accept card payments. We are disrupting the market and challenging the big banks and ISO’s with our core values, HONESTY, TRANSPARENCY and FAIRNESS. We are here to change the market for the better.
Kontaktopplysninger
Jansel House, LU2 7XH, Luton, Storbritannia
- 020 3924 0381
- hello@novopay.uk
- novopay.uk
3,8
Bra
219 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service and products 1😊
Excellent service and products.
11. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello, thank you so much for leaving a 5-star review, we are glad to hear that you've liked our service and the product. We appreciate your choosing Novopay.
What a amazing service…
What a amazing service came in canceled all the old machines that I’ve been having problems with and I’m left with one card machine one very happy customer 🥳
10. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello Louis, we are glad to hear that you have been impressed by our service and that we were able to help you overcome the problems you have been experiencing with the old machines. We appreciate your feedback and thank you for choosing Novopay.
Fantastic customer service received…
Fantastic customer service received from Novopay, highly recommended, especially Jo PCI non Compli charge.
😊👍👍👍👍
6. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Kumarasamr,
We appreciate your choosing Novopay and we are glad to hear that you are satisfied with our customer service. Thank you for taking the time to leave a 5-star review.
Novo pay sorted me out a great deal on…
Novo pay sorted me out a great deal on a new card machine. They were very helpful and efficient. Even come to my work place to set the whole system up. I would highly recommend Novo pay. Thanks Novo pay for your help, much appreciated.
3. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the 5-star review, Bav. We're delighted to hear that our team was helpful during the process and that everything was set up and went smoothly. We appreciate your choosing Novopay.
These guys are brilliant
These guys are brilliant, over the years I’ve been paranoid about the amount I’m paying to my card company. These guys saved me money, they are upfront and honest. I just wished I knew about them years ago.
Will recommend them, well done guys.
21. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Riaz, thank you so much for taking the time and leaving a 5-star review with such kind words. We are over the moon to hear your feedback. Thanks again for choosing Novopay.
Great customer service highly recommend…
4. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the review, Miah. Your feedback is greatly appreciated. We are glad you chose Novopay.
Professional ,efficent service
Professional ,efficent service , amazing speed transaction, very helpful customer service. Very happy to work with you novopay
3. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Muslum, thank you for taking the time to leave a 5-star review. We're delighted to hear you've had an amazing experience with Novopay. We appreciate you choosing us.
Had very bad experience over the last…
Had very bad experience over the last 10 year with different card machine company until i met Novopay, the sales rep is very helpful and do what was explained before i sign the contract. strongly recommended.
27. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi, thank you for leaving such a positive review. It's great to hear that Novopay has overcome your bad experience with your old suppliers. We appreciate you choosing us again and that you would recommend us.
Had a very good experience switching…
Had a very good experience switching the provider. Prashanth was very helpful throughout the entire journey, I will definitely recommend this company
26. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Huseyin, thank you so much for a 5-star review. It's wonderful to hear that you've enjoyed switching to us & Prashanth was extremely helpful. Thanks again for choosing Novopay.
Really happy with the service highly…
Really happy with the service highly recommend to any looking to switch. Very good rate.
19. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Shahir, thank you for leaving a 5-star review. We're glad to hear that you are happy with the service and that you would recommend us. Once again thank you for choosing Novopay.
Excellent card machine
Excellent card machine. The guy was vey helpful & informative.
19. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Ahmed, thank you for leaving a 5-star review. It's delighted to hear that you are happy with the machine and service. Thank you for choosing Novopay.
Nice service.good experience
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi John, thank you for taking the time to leave a review. We are pleased to hear that you have had good experience with Novopay. Thanks again for choosing us.
Good product…
Good product and the price was reasonable. The machine was very easy to use. Great customer service from Andy
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for leaving a review, Michael. It's nice to hear that you are happy with the price and the machine. Thanks again for choosing Novopay.
Fantastic company
Fantastic company, the sales rep explained everything and did not leave until I was fully satisfied. Not the cheapest, but certainly the most transparent in pricing and offering more than any other company in the industry.
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Diana, thank you so much for leaving a valuable review. We're glad to hear that the service was so transparent and smooth. Thanks again for choosing Novopay.
Throughout, everything was clear
Throughout, everything was clear, easy to understand, and competitively priced. Everyone we spoke to was willing to help and available when needed. We have already recommended them.
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Queenie, it's fantastic to hear that you are happy with our service. Thank you for choosing Novopay and for leaving a 5-star review.
NovoPay was great from start to…
NovoPay was great from start to finish. Michael went out of his way to make sure we understood everythig. We would 100% recommend this company to anyone. Thank you so much.
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Jibin, thank you for writing a 5-star review. We are pleased to hear that you would recommend us. Thanks again for choosing Novopay.
Brilliant customer service
Brilliant customer service. Provided support and guidance all throughout our set-up and beyond.
A personal visit to our place of business was the icing on the cake.
5 star service, no doubt.
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you Syed for taking the time to leave us a review. We are grateful to hear how pleased you are with our service. We thank you for choosing Novopay.
Very good to deal with
Very good to deal with, very helpful, any queries I have raised have been answered promptly.
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for leaving a 5-star review, More. We are pleased to hear that your questions were answered promptly. Thanks again for choosing Novopay.
Excellent Customer Service
Customer service was outstanding today! Our settlement report did not go through yesterday, so I had to call at the earliest opportunity in the morning. Everyone was so friendly and helpful. I really appreciate you!
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Sylvester, we're grateful that your settlement issue was resolved efficiently and thank you for taking the time to give us a positive review. We appreciate you choosing Novopay.
As a club we found it incredibly easy…
As a club we found it incredibly easy to take payments from our members and guests, all thanks to Novopay. Best wishes
30. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Eggington, thank you for leaving a 5-star review. We are delighted to hear that you are able to take payments smoothly as you like. Thanks again for choosing Novopay.
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