THIS COMPANY GIVES A AMAZON VOUCHER FOR LEAVING A POSITIVE REVIEW so most of these reviews are most probably biased. Poor customer service. Lack of package knowledge. They will push hard to... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Cold calling my business and asking me personal questions. When questioned the girl carried on reading from her script. Very very pushy, kept asking me which company I was using for my payments, I d... Vis mer
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Can’t fault these guys at all, everything was done within the timeframe we were promised, the terminals are way more advanced then the ones we had, even our customers seem to think we look a lot more... Vis mer
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Excellent service provided by Carl Dunn 👍 He sorted it all out beginning to end. 💰💰 good rates given. Kept us updated until it was sorted and delivered. Simple plug and go card machine . Definitel... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are passionate about payments and SME’s, this is why we work with small to medium size businesses to accept card payments. We are disrupting the market and challenging the big banks and ISO’s with our core values, HONESTY, TRANSPARENCY and FAIRNESS. We are here to change the market for the better.
Kontaktopplysninger
Jansel House, LU2 7XH, Luton, Storbritannia
- 020 3924 0381
- hello@novopay.uk
- novopay.uk
3,8
Bra
219 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service, I have been using them recently I am loving the card machine.
24. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mohammad,
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our excellent service and finding our card machine beneficial. We strive to continue providing exceptional service to meet your needs.
Regards,
Novopay
Great service by Foyez
Great service by Foyez
Only reason we are with novo pay
Wish you great success
22. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Obayed Choudhury,
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our service, particularly with Foyez. We strive to provide excellent service to all our valued customers, and it's rewarding to know that Foyez exceeded your expectations. We appreciate you for choosing Novopay.
Thanks,
Novopay
Great customer service
Great customer service, helpful friendly, understand your needs. Highly recommended
21. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Iqbal Hussain,
We appreciate your positive experience with our customer service team. Providing helpful and friendly assistance while understanding your needs is our top priority. We're glad you had a great experience and thank you for recommending us.
Regards,
Novopay
Iv got in contact with Umer he supplied…
Iv got in contact with Umer he supplied me with a card machine the service what fantastic and the rates were unbelievable.
Thanks u
19. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Zaheer Afzal,
Thank you for sharing your positive experience with Omair. It's great to hear that Omair has provided you with a fantastic service. The unbelievable rates must have been an added bonus. Enjoy the convenience of your new card machine!
Regards,
Novopay
Excellent service with good…
Excellent service with good accessibility . Easier to work with their device .
16. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Rakesh,
We're delighted to receive your feedback. Our team is committed to delivering exceptional service and ensuring that our devices are user-friendly. We value your satisfaction and appreciate your trust in us. Thank you for choosing Novopay.
Regards,
Novopay
The guys worked quickly and efficiently…
The guys worked quickly and efficiently . Super recommended
15. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Noè Federica,
Thank you for your positive feedback! We're thrilled to hear that our team worked quickly and efficiently. Your recommendation means a lot to us, and we appreciate your support
Regards,
Novopay
Excellent customer service
Excellent customer service, always love Novopay. No hidden charges or anything.
Very easy to used.
Thank you Novopay
14. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Amadur,
Thank you for your positive feedback! We appreciate your support and are glad to provide excellent customer service. Thanks again for choosing Novopay.
Regards,
Novopay
Very great machines,
Very great machines,, had 3 already,, look forward to do more business
7. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Ali Ahmed,
Thank you so much for your fantastic review! We're thrilled to hear that you are enjoying our machines and that you've already had three of them. We appreciate you for choosing Novopay.
Regards,
Novopay
Fantastic service and fast card rates…
Fantastic service and fast card rates are awesome than my old operator
15. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Md Salah,
Thank you for taking to time to leave a 5-star review. We are delighted to hear that you've received a fantastice service and that you are happy with the rates. Thanks again for choosing Novopay.
Regards,
Novopay
Really fast turn around and I must say…
Really fast turn around and I must say I am very happy with the overall service. The asked manager is constantly on hand to help me with any issues.
24. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Faisal,
Thank you so much for taking the time to share your experience with us. We greatly appreciate your positive feedback and are thrilled to hear that you were pleased with our fast turnaround time and overall service.
Regards,
Novopay
Brilliant service…
Brilliant service…. My terminal became faulty and they replaced it for me with the latest one FREE of charge…… rapid response from them. Would highly recommend to all.
23. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Hamid,
Thank you so much for taking the time to share your experience! We greatly appreciate your kind words and are thrilled to hear that you had a brilliant service with us. Your recommendation means a lot to us, and we look forward to serving you and others in the future.
Regards,
Novopay
Really great service from start to…
Really great service from start to finish. Took 48 hours and the machine was here. The sales manager fully trained me and my staff and he is on hand for any issues we have. Highly recommend to anyone.
22. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Aram Abdullah,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. We appreciate your recommendation and are always here to assist you with any issues.
Regards,
Novopay
Very good person to deal with
Very good person to deal with, explained everything clearly and satisfied with the machine.
6. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Customer,
Thank you for your positive review! We're glad to hear that you found our service representative to be very good to deal with and that everything was explained clearly. We're pleased to have met your satisfaction with the machine.
Best Regards,
Novopay
It’s very good
1. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Saad,
Thank you for your concise yet positive feedback! We're glad to hear that you find our service very good.
Best Regards,
Novopay
Really happy with the new card payment…
Really happy with the new card payment machine. It is super fast and i can take it on deliveries which has massively improved my sales. Saving alot against my old provider too.
26. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Manager,
Thank you for taking the time to share your positive feedback with us. It's great to hear that you are happy with your new card payment machine and that it has improved your sales, especially on deliveries. We're thrilled to know that it's also saving you money compared to your old provider. Thanks again for choosing Novopay.
Great service from the sales manager…
Great service from the sales manager Omair. Hassle free sign up. Saving lots of money compared to my last machine provider. Would highly recommend.
25. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Bilawal,
Thank you for sharing the positive experience you had with our sales manager Omair and the hassle-free sign-up process. It's always great to hear when customers are satisfied with the service they receive and that they are able to save money compared to their previous provider. Your recommendation is also appreciated and will surely help others looking for similar services. Thank you for taking the time to leave a review and for choosing Novopay.
Fantastic customer service
Fantastic customer service, top of the range card machine and fast settlement of funds too.
22. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Omega,
Thank you for taking the time to leave a positive review. We are delighted to hear that you are happy with the service and the card machine. Thanks again for choosing Novopay.
Brilliant service very helpful with…
Brilliant service very helpful with setting up and saving cost and cancelling the previous provider. Would highly recommend.
31. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Sarah,
Thank you for taking the time to share your experience. It's great to hear that we were able to provide you with helpful assistance in setting up and saving costs, as well as canceling your previous provider. Your recommendation is appreciated, and it will undoubtedly help others who are searching for a reliable service provider.
Thanks, Novopay.
Great service
Great service, turn around time was 2 days from signing up. Using the machine now and it is fast and efficient and very easy to use. Omair the Sales Manager is an exceptional man who helped us through every step of the way.
19. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Akash,
Thank you for sharing your positive experience with the service and the Sales Manager, Omair. It's great to hear that the turn-around time was quick and the machine is performing efficiently. We appreciate your feedback and hope to continue providing excellent service in the future.
Thanks, Novopay.
Spoke to the sales team Very…
Spoke to the sales team Very knowledgeable and professional. The settlements of my funds was next day and would highly recommend to anyone. If I could give more then 5 stars I would.
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Charlie,
Thank you for your glowing review! We're thrilled to hear that our sales team's knowledge and professionalism left a positive impression. It's great to know that the prompt settlements and overall experience have been commendable. We truly appreciate your high recommendation.
Best Regards,
Novopay
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