THIS COMPANY GIVES A AMAZON VOUCHER FOR LEAVING A POSITIVE REVIEW so most of these reviews are most probably biased. Poor customer service. Lack of package knowledge. They will push hard to... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Cold calling my business and asking me personal questions. When questioned the girl carried on reading from her script. Very very pushy, kept asking me which company I was using for my payments, I d... Vis mer
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Can’t fault these guys at all, everything was done within the timeframe we were promised, the terminals are way more advanced then the ones we had, even our customers seem to think we look a lot more... Vis mer
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Excellent service provided by Carl Dunn 👍 He sorted it all out beginning to end. 💰💰 good rates given. Kept us updated until it was sorted and delivered. Simple plug and go card machine . Definitel... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are passionate about payments and SME’s, this is why we work with small to medium size businesses to accept card payments. We are disrupting the market and challenging the big banks and ISO’s with our core values, HONESTY, TRANSPARENCY and FAIRNESS. We are here to change the market for the better.
Kontaktopplysninger
Jansel House, LU2 7XH, Luton, Storbritannia
- 020 3924 0381
- hello@novopay.uk
- novopay.uk
3,8
Bra
219 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really great service from start to…
Really great service from start to finish. This card machine is super fast and we have been given fantastic rates compared to our old provider. Omair was really helpful and trained us all up on the machine. Top marks.
3. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Jessica Delaney,
Thank you for your wonderful feedback! We're delighted to hear that you experienced great service from start to finish. It's fantastic to know that the card machine's speed and our rates have met your expectations. We're glad Omair's assistance and training were helpful.
Top marks indeed!
Best Regards,
Novopay
Great experience
Great experience. Have been of great help . They do as they say really amazed no hidden charges. Guys if you are reading leave Dojo now.
2. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear FaceYoga The Lifestyle,
Thank you for your kind words! We're delighted to hear that you've had a great experience with Novopay. We take pride in our transparent and reliable services, and your feedback is truly appreciated. If you have any questions or need assistance, please don't hesitate to reach out.
Thanks & Regards,
Novopay
Great service as always from Omair
Great service as always from Omair. Quick turnaround and always great rates. Highly recommend Novopay and especially Omair.
3. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Abid Hussain,
It's fantastic to hear that you've had a great experience with Omair and that you highly recommend Novopay. We're here to continue providing you with top-notch service. Thanks for choosing us!
Thanks & Regards,
Novopay
Very speedy service
Very speedy service. Love the terminal and we have good rates. Omair came and trained all our staff on a Sunday evening. Would highly recommend.
1. oktober 2023
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Svar fra Novopay
Dear Kobeda Guys,
Thank you for the kind words! We're thrilled to hear that you're enjoying our speedy service and that Omair provided excellent training for your staff. We truly appreciate your recommendation.
Thanks & Regards,
Novopay
Good machine very nice
27. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Sir/Madam,
We appreciate your feedback on our machine. Thanks for choosing Novopay!
Thanks,
Novopay
Got the best price quote from sales…
Got the best price quote from sales manager Omair, he came to the shop and installed the new machine and trained all the staff to use it . The new machine is really nice and easy to use. Thank you!
22. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Paula Vorobjeva,
We're delighted you got the best price quote and a seamless experience with our sales manager, Omair. Enjoy using the new machine!
Thanks,
Novopay
Quick turn around and great service………
Quick turn around and great service…… all switched over in 48 hours wow !! Omair came round and trained us up. This terminal is super fast and my rates compared to my previous provider ( Dojo ) are half……very happy.
22. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Amaan Ellahi,
We're thrilled by your quick turnaround experience with Novopay! Omair's training and our fast terminal make a difference. Thanks for your feedback.
Thanks,
Novopay
Couldn’t be happier
Couldn’t be happier ! I changed over from Dojo as my bills were quite high… the sales manager Omair came round and installs the new machine. Rates are considerably lower with Novopay. The new machine is very easy to use and all my staff were trained too.
20. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mohammed Abbas,
We're thrilled to hear you're so happy with your switch to Novopay! Lower rates and easy-to-use machines are just a few of the benefits. Thank you for choosing Novopay.
Thanks,
Novopay
Great service and fast turn around
Great service and fast turn around. Compared to our old provider we are saving alot of money with Novopay. Omair came round and trained us all up. Very happy and will recommend others.
14. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Jawad Ali,
We're delighted to hear about your great experience with Novopay! Saving money and efficient service are our top priorities. Thank you for recommending us.
Thanks,
Novopay
Well worth the switch…
We have made great savings on our rates by switching to Novopay. Customer service has been excellent and 24 hour technical support available for the terminals.
12. august 2023
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Svar fra Novopay
Dear Mariam,
Thank you, Mariam! We're glad you found value in switching to Novopay. Our customer service and 24-hour technical support are always here for you. Thanks again for choosing Novopay.
Thanks,
Novopay
Really happy with my terminals
Really happy with my terminals. The sales manager came round and did a fantastic job at explaining to us how to use the terminals. Making a lot of saving against the old terminals.
30. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mr. Peter Close,
We're delighted to hear you're happy with your terminals and the assistance from our sales manager. Enjoy your savings with Novopay!
Best Regards,
Novopay
I like the service there very good…
I like the service there very good customer service
2. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mahim,
We appreciate your positive feedback on our customer service. Thank you for choosing Novopay.
Best Regards,
Novopay
Very helpful and turn around was within…
Very helpful and turn around was within 48 hours. Omair trained me and my staff up and we are very pleased with the terminal. Will be saving lots as our rates are far lower than before.
27. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Yassar Sharif,
We're thrilled to hear that you found our service helpful, had a quick turnaround, and are saving money with our lower rates. We appreciate your feedback!
Best Regards,
Novopay
Good rates and hassle free transfer
Excellent service- professional, friendly and easy set up. Rates very competitive. Happy customer.
25. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Sir/Madam,
Thank you for your positive feedback! We're glad you had a hassle-free experience with us. Thanks again for choosing Novopay.
Best Regards,
Novopay
Very good service
17. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mobile Xpertz,
Thank you for your positive feedback! We appreciate your kind words about our service.
Best Regards,
Novopay
Really happy with my new terminal
Really happy with my new terminal. Sign up time to delivery if the machine was Instant. Really happy with the rates as I was getting high rates with my previous provider. Highly recommend to all my contacts.
15. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Danny Morris,
Thank you for a 5-star review. We're thrilled that you're happy with your new terminal. Our goal is to provide fast sign-up and delivery experiences. We're glad you found our rates competitive and we appreciate your recommendation to others.
Best Regards,
Novopay
Thank you Novopay
Thank you Novopay! Adam was very helpful and made the process of switching and saving money easy. A great terminal and very easy to set up. We would highly recommend reviewing you services with Novopay
14. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Yen,
Thank you for your positive feedback. We appreciate your kind words about our representative, Adam. We're glad that switching and saving money with Novopay was a smooth experience for you. Our terminals are designed to be user-friendly and hassle-free during setup. We sincerely appreciate your recommendation to others. Thank you for choosing Novopay!
Best Regards,
Novopay
Great service and really fast…
Great service and really fast turnaround. Very happy with the rates and the terminal is very smart and fast. Omair was always on hand. Would recommend to all my business contacts.
13. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Mr Khan,
Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our service. We're also glad that Omair was able to assist you promptly. Thank you for recommending us to your business contacts. We appreciate your support!
Best Regards,
Novopay
Minhaj made it so simple
Minhaj made it so simple, all done and dusted within a few days, was on the other end of the phone helping me set it up, however, it was so easy I was up and running in approx 5 mins. Great service thank you
5. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Lesley Edgar,
Thank you for a 5-star review. We're thrilled to hear that Minhaj provided you with exceptional service and we're glad that you were up and running in no time. We appreciate your positive feedback.
Best Regards,
Novopay
The best card payment company
10. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Dear Desh Call,
Thank you for your positive review! We're glad to hear that you consider us the best card payment company. We appreciate your support and will continue to provide excellent service.
Best Regards,
Novopay
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