Nothing Anmeldelser 700

Firstly, the Phone (3a) I bought is a great device and it was delivered swiftly. Secondly, I asked support to send me an invoice with proper VAT for my country, which was promptly provided by support member Aya Ali.

Also, the Nothing community seems to be a great resource for discussion and knowledge.

Absolutely terrrible customer service, and unethical copmany. Phone stopped working within 5 months - bought it off amazon. Contacted Nothing phone, they told me to send it back to the seller, as they are authorized to handle warranty claims on their behalf. Sent the phone back. Seller now wants to charge almost 200 euros to repair a phone that is still under warranty. Nothing phone can apparently do nothing about it, even though i followed their process. It has been weeks now, i have asked for a refund multiple times. Customer service only thanks me for my"review" in broken english. Do not buy their phones, unless you want to get ripped off.

Lost the case for the earphones and was told that they have no cases in stock. So that’s it then, the earphones are useless.

I saw that CMF buds 2a were on sale on their website. For the price, there’s no other buds on the market that have features like ANC, and I’d heard great things about Nothing, so I put in an order.. big mistake.

The order shipped on September 11th and in came the dreaded email, “Evri: We’ve got your package!” Almost as if they’re taunting me with the fact I’ll never see what I ordered. Sure enough, days pass, no sign of any package, no tracking updating etc. eventually after some back and forth with Evri, they concede that the package is lost.

I emailed Nothing to tell them of the issue and got.. nothing. Despite claiming 24 hour support, I waited over 24 hours and heard nothing back.
I phoned them and immediately got through to Jester, who told me he had to forward this information on to a relevant department and that I’d received a response in 24-48 hours. 48 hours pass, and I receive an email from Jester telling me that the relevant department is “conducting an investigation” and needs to speak to the courier before they can reship my order!

What sort of investigation? Surely you can check the email that Evri sent you, check the shipment tracking, and case closed? Why would it take more than 48 hours to reship earphones when the courier is telling you they lost the package?

Bear in mind, this is 10 days out from purchase date, and they have the courier telling them that they’ve lost the package!!

To make matters worse, I phone back, and instead of trying to help me with the situation, Jester, who seems to be the only one who picks up the phone, is just repeating the same lines over and over again, trying to get me to hang up, until he eventually conceded to follow up with the relevant department and let them know that their issues with Evri are no longer my problem, my problem is with them.

Will I get a refund, will I get my earbuds? Who knows. One thing I do know is I will never ever make the mistake of buying their products again.

Which is a pity, as I’d planned on buying my cousin one of their phones for Christmas.

Tenía problemas con el visualizador de música glyph de mi Phone (2), escribí a soporte y el mismo día tenía la solución esperando en el buzón de entrada. Muchas gracias al soporte, en concreto a Hossam S. Darwish, quien me ha resultado de gran ayuda

Herr Mohamed Arafat hat mir sehr hilfsbereit und lösungsorientiert und außerordentlich freundlich bei meiner Angelegenheit geholfen.
Ich bin mit dem Ergebnis und der Behandlung als Kunde absolut zufrieden.

Nothing baut nicht nur Premium Hard-und Software, sondern behandelt seine Kunden ebenfalls Premium.

I bought Nothing ear open, and the nothing phone 3a. The phone is fine. The nothing ears were incredible. Their sound quality was amazing... The issue? Less than 10 days of recieving them, one of the buds wouldnt connect and the entire thing wouldnt reset.

I spoke to support, they asked me to film the issue, which i did with my old phone, and they told me to send them in, and ill get a new set soon....

That was over 1 month ago. I am now in the process of contacting trading standards because ive basically been scammed. I paid £100 for buds, which were faulty, they asked for them back to replace them, and now they are "refusing" to send me a new pair. Oh they arent outright saying they refuse to send me them, they keep saying "Ill get an update for you, please be patient" its been over a month, im far past being patient

Ich mag die Telefone wirklich... die Optik ist einmalig und das es ein sauberes Android ist kann man nicht abstreiten. Aber das ich bald 2 Wochen hin und her schreiben muss um eine neue Versiegelung für mein Handy zu bekommen, um dann dazu genötigt zu werden ES EINZUSCHICKEN!!!! Ich will nur den verdammten Kleber für das hintere Glas kaufen, weil das sich gelöst hat und nun Staub eindringt... Dafür soll ich meine Rechnung einreichen und das Telefon einschicken !?!?!?! WTF ... vor mehr als 3 Jahren das NP1 gekauft ... ohne Vertrag ... und ich kann die Rechnung einfach nicht mehr auffinden ... deshalb soll ich keine Ersatzteile mehr kaufen dürfen?!?!
Und selbst wenn ich sie finden würde, dann müsste ich es immer noch einschicken und X Tage drauf verzichten. LACHHAFT!

Ebay regelt! Zum glück.

Ich hatte einen meiner Ohrhörer verloren und wurde von Herrn Mohamed Arafat sehr gut und zügig beraten und unterstützt. Er hat eine gute Lösung für mich gefunden.

I had an issue with my shippment (self created ). The support was super fast and kind. Mahmoud Keshk replied very fast and kind! The problem was solved within 1 day without additional shipping costs.

Nothing CMF phone 2 pro.

+ Great design. Home page. Value for money. Phone case included. No nonsense camera takes great pics without asking 20 questions before taking the pic. Great call quality despite VOLTE system being so bad on previous Samsung phone.

- Google. Phone needs serious adjustments to 'de-google' it and reclaim some privacy but can't be done completely. No 'Nothing' text software app included instead so have to use google messages which promotes junk texts. I wasn't getting junk texts before I had Android 15 so it must be Google that's the cause. Gemini AI is annoying and intrusive and can't be switched off it even told me that after I accidentally activated it and swore at it. Disabling Gemini doesn't disable it. Gemini TV ads suggest it's only good to tell you what jacket to wear, where to position your sofa and what to eat. It's garbage and I'd like to delete it but can't. Users of Android 15 have a serious struggle with Google for control of their new phone. Dear Google, this is my phone, NOT yours. Phone manufacturers should be doing more to give consumers more choice on OS and protect privacy from US companies like Google and Apple.

Given other reviews on here I'm feeling lucky one month into ownership.

Nothing asked me for a review but it went on to 'judge me' and will never been seen again so I've put it here instead. Thanks to Trustpilot for being a reliable platform for reviews.

HOW ANNOYING is their site and product naming I GIVE IN LIFE IS TOO SHORT

Nothing Phone 3 acheté d'occasion sur Leboncoin sans facture 1 mois après sa sortie (quasi neuf, acheté à un influenceur tech pour test du produit).
Au bout de quelques jours, le téléphone se met à avoir des gros problèmes de Wifi... Plusieurs réinitialisations ne changent rien au problème et tous mes autres produits fonctionnent parfaitement avec mon réseau.
Je décide donc de contacter le support Nothing pour voir si des solutions peuvent m'être proposées.
3 jours plus tard réponse d'attente, 1 semaine plus tard demande si le problème est toujours présent (je réponds par l'affirmatif).
3 semaines plus tard ils me répondent qu'ils peuvent prendre en charge mon produit mais qu'il leur faut la facture (j'avais indiqué que je n'avais pas de facture dès le départ).
Finalement je leur réexplique la situation et ils me disent qu'il faut que je paye les réparations.
Le téléphone coûte 950€, à ces niveaux de prix je pense qu'on peut prétendre à un peu plus de considération. La concurrence, elle (Google ou Apple), ne m'a jamais demandé de facture tant que le produit restait dans le délai légal de garantie.
Très déçu de la marque surtout que j'ai quasiment tous les produits.
Conclusion : priez pour ne jamais faire face à des problèmes qui sont malheureusement de plus en plus nombreux si on en lit les commentaires sur d'autres sites.

I recently purchased their most premium audio product, the Nothing headphone 1, and within a month, the case zip failed, meaning I'm unable to take them anywhere without damaging them.

According to their awful customer service, their warranty does not cover the case, and it cannot be fixed or replaced, despite my offer to return the case and headphones. It has left me with headphones that I cannot travel with.

Waste of money, avoid buying anything from them. Their competitors' quality levels and customer service are significantly higher than theirs; spend your money there.

Great phone, no problems, software bugs are mostly fixed within a month.

Best earphones on the market. Affordable, and brilliant sound quality, lasts for days as well. Only buy these now

Comprato Nothing Phone (3a). Premessa: avevo già avuto un pessimo rapporto con l’assistenza clienti. Dopo il ritardo del mio preordine mi hanno preso in giro e smesso di rispondere, senza mai offrire alcuna compensazione. Ho anche visto modificare in modo unilaterale i termini di una promozione, senza neanche una mail di avviso. Scopro poi che hanno sede legale a Hong Kong, così che le associazioni europee di consumatori non possano fare nulla.

Nonostante ciò, il cellulare decide di smontarsi da solo mentre era in tasca: schermo rotto e corpo piegato in verticale (mai visto in vita mia un telefono piegato così, neanche fosse passato sotto una pressa). Contatto l’assistenza il 12/08 per un preventivo: mi chiedono foto, le mando subito, e da allora silenzio totale. Più di una settimana per sapere il costo di un cambio schermo.

Recap fino ad ora:

Preordine arrivato con forte ritardo.

Cambio unilaterale delle note legali di una promozione senza comunicazione (in Europa è un reato).

Assistenza clienti pessima (con operatori che prendono palesemente in giro nonostante le prove inviate).

Smartphone che si piega a metà dopo pochi mesi e totale silenzio dell’assistenza.

Prodotti esteticamente carini, fino al 3a anche dal prezzo giusto, ma portano più problemi che gioie. Evitate.

J'ai acheté le Nothing Phone (3a) lors de sa sortie en mars 2025 et je suis satisfait de mon achat.

Bien sûr, tout n'est pas parfait : il y a eu quelques bogues logiciels au début, et certaines parties du système n'étaient pas totalement finalisées lors du lancement (je pense notamment à Essential Space). De plus, les matériaux choisis ne sont pas toujours les meilleurs, comme le plastique des bords du téléphone qui est assez fragile.

Cependant, si l'on prend en compte la jeunesse de la marque, son évolution rapide et le prix du téléphone (350 CHF / 370 EUR à sa sortie en Suisse, un peu moins actuellement), le rapport qualité-prix et l'expérience finale sont excellents.

Dreadful customer service. Bought a phone and a watch. Watch was faulty (bezel fell off) but they took no responsibility so no refund. Not the brand I thought they were!