My Nook sauna arrived today and was installed by Mark,Bill and Callum who were excellent and it only took 30 to 40 mins.The handover by Bill was very good and informative.Before I made my decision to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Terry and Ryan came to install our sauna today and we couldn’t be happier with the service. They were both so friendly, kind and patient, and made the whole process really easy. They worked quickly an... Vis mer
Absolutely delighted with our Nook Sauna! The whole experience has been amazing from start to finish — from the initial purchase right through to delivery and installation by Callum & Mark. Everyth... Vis mer
We recently bought a sauna from Nook, and everything went smoothly. From order to installation they’ve been great! Terry & Ryan were brilliant on our installation day. Very friendly, respectful of the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Embrace the warmth. Elevate your wellness.
Kontaktopplysninger
Manchester, Storbritannia
- 0800 086 8968
- hi@nooksaunas.co.uk
- nooksaunas.co.uk
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Nook - Absolutely the best product and service
Nook have been incredible from the start, delivered and installed perfectly when they said they would, it literally took 30 mins. Customer service has been amazing, they are super friendly and help with any query. I could not recommend this company highly enough and having a sauna at home has saved £££
Great sauna and delivery service
Great sauna and delivery service. Had the 3 person elite installed today by Bill and Mark who were very speedy and the sauna was up and ready in 30-35 minutes. They ran through the device and buttons and cannot wait to give it a go after exercising!
Highly recommend the nook team.
The whole ordering process was very simple with great communication. Terry rang me the day after the order was placed and informed of the delivery date and installation. Terry and Ryan arrived on time installed the sauna with no fuss and were very helpful and friendly and made the hand over very clear and we couldn’t be happier.
Nook 3 person elite sauna
Brilliant service from order to install from nook, its an amazing product. Terry and his team arrived on time and were quick and professional with expert knowledge of product....so pleased thanks nook
Henry and Nathan installed our Elite…
Henry and Nathan installed our Elite sauna today. They were very friendly and professional. They arrived within their time slot and took less than an hour to install. They went through how to use it and were very helpful. It was very reassuring and nice to purchase something from a company that takes pride in their work. Thank you very much
Highly recommended
I recently recieved a nook sauna, from start to finish the process and communication was great.
I ordered a used unit from them and i honestly dont believe its ever been used.
Great service and product.
Great Nook Sauna
Terry and Ryan did a great job fitting the sauna. Communication beforehand was really clear and they turned up exactly when they said they would.
They gave clear instructions on how to use the sauna and we have enjoyed using it since.
Big shout out for Jack and James who…
Big shout out for Jack and James who arrived on time and installed our sauna in about 30 minutes. The instal was trouble free and the sauna looks great. The handover was very helpful and everything works as it should. From Inquiry to installation it was a good experience and we are very happy with our sauna. Well done Nook!
Excellent communication
Excellent communication
Great instructions
Fast install
Great sauna
Terry was very professional and helpful with questions
Great service and an amazing sauna
Great service and an amazing sauna, really happy with that choice!
Easy purchase quick installation
Easy purchase and quick delivery. Only took 2 weeks from paying to sitting inside the heat. Delivery and installation was simple. Professional build taking an hour. Then good to go straight away. Have used it everyday and already sleeping better and feel great.
Just installed today by Nathan & Henry
Just installed today by Nathan & Henry. They were superb, nothing was too much trouble and all done within half a hour. The quality looks great and I can’t wait to try it out.
I have just had a sauna installed and…
I have just had a sauna installed and the guys who came to carry out the install were fantastic! Henry and Nathan were friendly, knowledgeable and professional. The customer service was second to none and I could not recommend them highly enough. Another satisfied client! Well done lads.
Installment by Henry and Nathan was top…
Installment by Henry and Nathan was top class. They explained everything fitted it quickly and left me with a smile and a beautiful Sauna. Thanks guys
I’ll be totally honest…..
I’ll be totally honest—contacting Nook with a product question was a bit of a frustrating experience. The phone lines were never answered, live chat didn’t respond, and my emails went unanswered.
In the end, I managed to find the information I needed by scrolling through various forum Q&As.
After placing my order, I was given a three-week lead time. However, the following week I received a call from one of the installers, who was incredibly helpful. He answered a few more questions and let me know they could fit the sauna the following week, reducing the order-to-delivery time to just under two weeks.
On the day of installation, I received a text with a two-hour delivery window, which was really helpful.
Long story short, the space for the sauna was absolutely millimetre-perfect. What I hadn’t accounted for were the quick-release clips, meaning it initially wouldn’t fit. Ryan and Terry went above and beyond, spending well over an hour carefully adjusting the sauna to make sure everything fit perfectly. Their service far exceeded what I expected from a standard delivery and installation.
I’m extremely impressed with both the quality of the product and the exceptional customer service from Ryan and Terry. Their willingness to go the extra mile made all the difference, and I’m very grateful for the effort they put in.
Terry and Ryan put up my sauna today
Terry and Ryan put up my sauna today. Fantastic customer service and very polite.
Up in 20 minutes and gave me a full brief on how to use
Excellent!! Highly recommend
Excellent!!! Highly recommend.
Everything I've experienced with Nook from the ordering to the delivery has been effortless.
Henri and his team were awesome when fitting our elite 3 person sauna together, really polite and took his time to throughly explain its settings and care advise.
Very good experience
Very good experience. Jack and Henry arrived on-time, extremely polite, very fast installation and answered any queries I had.
I can't recommend enough - great stuff.
Terry and Ryan from Nook Saunas in…
Terry and Ryan from Nook Saunas in Bristol did a fantastic job installing my one person sauna. Arriving on time, they quickly and efficiently set it up, and then patiently explained the controls to me, a technophobe, in a way even I understood! The controls are easy to use even for me. I love my new sauna and unreservedly recommend this service and sauna. It's attractive to look at too and does not take up much space. I especially enjoy the convenience of the electric cord coming off the top of the sauna. Well designed. Highly recommended all round!
Great customer service
Jack arrived with the sauna and set it up super quick and explained it all in detail. Thank you for a speedy service from ordering to installation. Can't wait to start using it !
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