Noah Anmeldelser 

803
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What a delight. Can’t put into words how much it means to me that those lovely kits allow you to spend some quality time with your family. During those financially difficult times it incredible to hav... Vis mer

Vurdert til 5 av 5 stjerner

Delivered close to date promised which was an achievement in itself bearing in mind how busy all the courier companies where due to the postal strikes. The pottery starter pack was nicely packaged an... Vis mer

Vurdert til 5 av 5 stjerner

Can't say anything negative about the Noah's pottery kit - it contains everything you need from the tools to instructions, just make sure you have something to cover your table. It was delivered reall... Vis mer

Vurdert til 5 av 5 stjerner

Great experience despite delivery chaos due to Royal Mail strike. Noah reached out proactively about a delay with the order due the strike (they also had information on the website before I order... Vis mer

Informasjon om virksomheten

  1. Kunstrekvisita

Skrevet av virksomheten

At noah, we believe creativity should be simple, joyful, and accessible to everyone. That’s why we have created craft kits that make it easy to dive into a new hobby, whether it’s pottery, candle making, macramé, or terrazzo design. Each kit is thoughtfully assembled with beginner friendly tools, high quality materials, and everything you need to get started right away. Our mission is to guide you through those exciting first steps of any creative journey. We combine great design with a conscious approach, prioritising sustainability and positive social impact in everything we do. Whether you’re crafting for yourself, gifting a creative experience, or bringing hands on activities into student spaces, offices, or community groups, we’re here to make creativity more approachable and more fun. Start creating, one craft at a time.

Noah. First Steps, Covered.

Skrevet av virksomheten

WHY CHOOSE NOAH?
Because we’re a little obsessed with delivering customer value and making those first steps to starting something new feel closer, more exciting and importantly, cost you less.

High Quality Products & FREE Next Day Delivery

Awesome Starter Kits for a reasonable price!

- 30 Days Hassle-free-returns - Next Day delivery - High-quality products We packed everything you need to survive at a campus or your own flat into a single box. High-quality products for an amazing price!

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

803 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(803)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Poorly organised company

I ordered a premium kitchen set as I've just bought a my first house and was very excited for it to arrive, delivery date came and went with no updates as to the shipping, I messaged the company to ask and after 5 days they finally let me know that the product I ordered was not in fact available when I ordered it so would not be coming. I asked how it's possible that I spent a couple hundred pounds on a product that doesn't exist but received no response as customer service closed the chat and got notification of a refund to my account

I'm glad the refund was fast but I'm very disappointed that I had to chase this with them as it was a lot of money I could have lost if I had just waited for it to arrive

28. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Noah

Hi Alice,

Thanks for taking the time to share your feedback, and I am sorry that we let you down on this occasion.

As explained via email, we experienced a system issue relating to stock levels for the kit in your order. I am really sorry that your order was caught up here, and please rest assured that we have put measures in place to ensure this does not happen again.

I completely appreciate how frustrating this has been for you. Once you flagged this to us, we swiftly issued your refund so I hope this was received.

Best wishes,
Katie | Team Noah

Vurdert til 1 av 5 stjerner

Kitchen Kit never arrived, bad communication!

I ordered the Premium Kitchen Kit over a month ago to arrive at my new property on the day we moved in. With loads of other things to think about it was easier just to get all things delivered in one box.

On the delivery day, I checked DPD and the status was that the box had not arrived with them. I contacted Noah's Box and no response, I then tried all weekend to make contact with no response. Finally on Monday morning they emailed to say they didn't have stock and therefore I wouldn't be getting my order and issued a refund.

I won't be ordering from them again and would advise others not to either.

24. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Noah

Hi Ellen,

Thanks for taking the time to share your feedback, and I am sorry that we let you down on this occasion.

I appreciate just how frustrating it is to not receive an order as expected. Unfortunately, we experienced a system issue relating to stock levels for the kit in your order. I am really sorry that your order was caught up here, and please rest assured that we have put measures in place to ensure this does not happen again.

With regards to communication, we do not work during the weekend as mentioned on our website and chat, which is why you did not receive a response from us until Monday. We always aim to get back to our customers as swiftly as we can, so I am sorry we did not meet your expectations here.

Once you flagged this to us, we swiftly issued your refund so I hope this was received.

Best wishes,
Katie | Team Noah

Vurdert til 5 av 5 stjerner

Good quality product

Good quality product. Prompt delivery

20. mars 2023
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Svar fra Noah

Hello Jan,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Vurdert til 5 av 5 stjerner

The equipment is excellent quality it…

The equipment is excellent quality it waa all there and came as stated

Would buy from them again xx

1. mars 2023
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Svar fra Noah

Hey Elizabeth,

Thank you so much for taking the time to share your feedback on our Head Chef Kit. I am thrilled to hear that you were impressed quality of the items included in your kit!

Best wishes,
Katie | Team Noah

Vurdert til 4 av 5 stjerner

Purchased this for a gift

Purchased this for a gift. The lady was delighted with it.

17. februar 2023
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Svar fra Noah

Hey Clara,

Thank you for taking the time to share your thoughts on our Macrame Kit! We really appreciate your feedback, and are so pleased that the Kit is everything you'd hoped for as a lovely gift!

All the best,
Katie | Team noah

Vurdert til 2 av 5 stjerner

Poor communication with customers

Ordered on Tuesday evening for Thursday delivery but received no shipping updates so I messaged the chat Thursday pm and then emailed on Friday around midday. Was assured on Friday that Katie was looking into it so left it for the weekend and followed up this morning. Katie got back to me quickly to say that the pottery kit I had ordered was out of stock as there had been a lag on the website stock status so my order wasn’t coming. I was offered to have the other item I ordered or just a full cancellation and I chose to cancel the order. A refund was put through very quickly for me.

However, I should not have been chasing this as a customer. The company should have been aware of the situation and reaching out to let customers know. If I hadn’t chased then when would they have contacted me? Would they have ever gotten around to it?

Gained a star because Katie did handle a refund quickly and was easy to deal with. I’m sure she has a thankless job and Noah’s Box should support her better by setting up proactive communication for customers!

13. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Noah

Hi Reb,

Thanks for taking the time to share your experience, and I can only apologise that we let you down on this occasion. I completely appreciate that not receiving an order as expected is incredibly frustrating.

I am however pleased that our communication salvaged your experience very slightly, and I really do hope that we can regain your trust in the future.

Best wishes,
Katie | Team Noah

Vurdert til 5 av 5 stjerner

Great box with everything u need to…

Great box with everything u need to start.

2. mars 2023
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Svar fra Noah

Hello Vishal!

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Vurdert til 5 av 5 stjerner

Quality gift (for me!)

Beautifully packaged, paints are sophisticated and appealing colours, quick delivery.

23. februar 2023
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Svar fra Noah

Hi Emma!

Thank you for taking the time to share your thoughts on our Pottery Kit! We really appreciate your feedback, and are so pleased that your Kit is everything you'd hoped for. Please do tag #withnoah to share your wonderful creations with us 🎨!

All the best,
Katie | Team noah

Vurdert til 5 av 5 stjerner

Great all round

Great all round. Super fast delivery, great product and value for money. I’m a newbie to macrame so bought this to teach myself - looking forward to starting tomorrow

9. mars 2023
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Svar fra Noah

Hi Sharon,

Thank you for taking the time to share your thoughts on our Macrame Kit! We really appreciate your feedback, and are so pleased that the Kit is everything you'd hoped!

All the best,
Katie | Team noah

Vurdert til 5 av 5 stjerner

So helpful

So helpful. I will definitely order more from them and definitely order my girls university things bc it helps xx

4. mars 2023
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Svar fra Noah

Hello Loui,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Vurdert til 4 av 5 stjerner

I like the set as everything is in it…

I like the set as everything is in it that you need. The candle pots have a lid which I like and a pen is enclosed to decorate if you choose. I had a packet of matches in one pack but they were missing in the second which is a bit disappointing. The one thing I would say I got this product in a half price promotion so it was a fairly good price. When full price this is extremely expensive and not good value for money.

2. mars 2023
Vurdert til 5 av 5 stjerner

Arrived quickly

Arrived quickly,have just had a first go with it.really enjoying it so far.prob enough clay for 4 little things trinket dish size.probably will just get more clay to top up from local art supply though to top up.
Bit of fun 🤩

8. mars 2023
Vurdert til 5 av 5 stjerner

Absolutely awesome!

Can't say anything negative about the Noah's pottery kit - it contains everything you need from the tools to instructions, just make sure you have something to cover your table. It was delivered really fast. Me and my fiancé had lots of fun and I'm already looking at buying another pack of clay. :)

8. mars 2023
Vurdert til 1 av 5 stjerner

Terrible service

My order never arrived and I have had no response from their customer service team despite contacting them several times.

1. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Noah

Hi there,

Thanks for leaving your review and sorry to hear you have not received your order.

Please know, we would never ignore emails from our customers, so I am keen to investigate how your contact was missed and the whereabouts of your order.

As there are no order details with your review, please reach out to hello@noahsbox.com and I an investigate this further.

Thanks,
Katie

Vurdert til 1 av 5 stjerner

Poor Customer Service

Placed an order and was advised a delivery date the following week. Eventually received goods ten days after the delivery date initially advised. Emails and messages were largely ignored.
Also - I had purchased the face pot mould to make candles in. The finished pot has a drainage hole in the bottom and is clearly intended for use as a plant pot.

25. januar 2023

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv