The experience of online shopping is amazing. Plenty of other / eg free delivery/ % off offers. All products I have purchased have been of the upmost quality. Always more than happy with all my pu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent Kitto Storage Jars - ordered 5, 4 arrived beautifully but unfortunately the 5th had broken, so unfortunate as you could see it had been packed and protected thoroughly.. Mia in Customer Serv... Vis mer
I purchased 12 glasses and 4 were flawed (rough rim and chipped stem). I very quickly received a replacement box of 4 but unfortunately one of the replacement glasses had a chip on the rim. I informed... Vis mer
Selskapet har svart
After buying a few homeware bits from Nkuku I made my first big purchase and bought one of their beds for our new house. I appreciate they're a bit spendy but wow are they worth the money. This bed is... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Nkuku (Nuh-ku-ku) we create beautifully handmade home and lifestyle products. We work with artisans throughout the world, combining timeless design with traditional skills and natural materials. Discover more about our products, materials and purpose online at nkuku.com
Kontaktopplysninger
Lower Tweed Mill, Dartington, TQ9 6JB, Devon, Storbritannia
- 03332400155
- hello@nkuku.com
- nkuku.com
4,5
Enestående
13k anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am so pleased with the purchase
I am so pleased with the purchase, it fits in wonderfully.
Unfortunately the problem experienced with the courier was upsetting.
The situation was recovered well.
16. august 2026
Tranquil shopping.
Tranquil shopping.
Great store and brilliant staff.
Great delivery on line to.
15. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I can’t return my order
I can’t return my order. It’s taking me days to get through to customer service and the online form does not work
27. august 2026
Svar fra Nkuku
Hi,
Thank you for taking the time to leave us feedback on your recent shopping experience.
We understand your experience with the courier has been disappointing, we select our couriers based on fact we have mutual goals to delight our customers on delivery and provide timely and accurate communications.
I can see that we have received your emails and resolved this for you.
Best wishes, Shauna.
One of my frames snapped as I was…
One of my frames snapped as I was trying to put it up - I’ve emailed the company but had nothing back so no replacement as yet. It was an expensive item and I would have expected it to last a long time, not just 2 minutes.
28. august 2026
Svar fra Nkuku
Hi,
Many thanks for your review and for sharing your recent experience with us.
I am sorry to learn that an item arrived damaged this is a disappointing experience.
Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items.
I will email you separately with a resolution.
Best wishes, Shauna.
Looks good but cushion is hard
Chair is perfect for what I was looking for and looks great. The only niggle I have is that the cushion is very hard so it is not all that comfortable. Ordering and delivery were all very efficient.
14. august 2026
Purchased a bedding set
Purchased a bedding set, arrived a just duvet cover.
Product appeared out of stock, information wasn’t available on the website.
Send several emails regarding pillow cases, no answer.
It’s been 2 weeks, no update about rest of the order whatsoever.
27. august 2026
Svar fra Nkuku
Hi Egle,
Thank you for taking the time to leave us feedback on your recent shopping experience.
Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items.
I will email you separately about this.
Best wishes, Shauna
Teapot and Cups
I ordered a Mali teapot and cups from the website, after seeing them at the store in Totnes, Devon. They didn't take long to arrive, though the teapot and cups were delivered separately. These items are very stylish, good for when your friends come round for afternoon tea.
24. august 2026
CUSTOMER SERVICE IS SADLY LACKING!
First order….great! BUT if you receive faulty items that’s where their CS is sadly lacking. I received 4 glasses and three are faulty. I have contacted them twice without the curtesy of a response. I’m surprised and quite saddened as I will think twice before ordering from them again.
NKUKU DON’T TAKE YOUR CUSTOMERS FOR GRANTED!
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nkuku
Hi Susan,
We are sorry to hear your recent experience hasn't met our normal standards.
I am sorry to learn that an item arrived damaged this is a disappointing experience. Our aim is to provide great quality, unique designed and timeless products for our customers to enjoy for years, we are disappointed to learn that you are left feeling unhappy with your chosen items.
I will email you separately with a resolution.
Best wishes, Shauna.
Great product
Great product, beautiful quality and authentic look. It’s not my first time I buy from the shop and I absolutely love it. Thank you.
12. august 2026
Fantastic Quality
So far, I have had lighting and furniture from yourselves and cushion covers. I absolutely love everything I have ordered. From ordering to delivery was so easy and every Care taken to deliver large items like a chair. Everything was packed perfect with the glass lighting I bought. I did send some things back and it was so easy and straightforward to do and refund. Was very quick. I am definitely going to order more. I love what you sell. It is all different and all well made and I would definitely recommend to everyone.
12. august 2026
No customer service response
Lovely item received quickly. However it was broken. Despite several attempts to contact company to sort out a solution, no reply has been forthcoming. Very disappointed with customer care.
23. august 2026
Svar fra Nkuku
Hi Judith,
Thank you for taking the time to leave us feedback on your recent shopping experience.
I am sorry to learn that an item arrived damaged. this is disappointing. We aim to provide sufficient packaging for the safe arrival of your order, I am sorry to learn this was not the case on this occasion.
I will contactly you separately regarding this.
Best wishes, Shauna.
Fantastic light fitting expensive but…
Fantastic light fitting expensive but pleased with it
25. august 2026
Looked everywhere for the perfect wine…
Looked everywhere for the perfect wine rack. And found it here! Solid, a lovely contrast between the wood and metal and holds 28 bottles, of any size, easily. Well packaged / protected. Would definitely recommend.
25. august 2026
Excellent products and exceptional…
Excellent products and exceptional customer service!
An original collection of products that are ethically sourced and well made by artisans.
The customer service I received was excellent from both the main head office and Redbrick. Well done Nkuku, keep up the good work 😊
25. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.