MelodyMaison Anmeldelser 25 223

TrustScore 4.5 av 5

4,6

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased a leaner mirror & 2 three drawer large bedside tables. All items arrived quickly & were packaged very well. The bedside drawers were easy to construct as the instructions were clear & each... Vis mer

Vurdert til 5 av 5 stjerner

After looking at the website I decided to make a trip to the showroom . I was pleasantly surprised at the range on display. I’ve just purchased a house that needs lots of new furniture and accessorie... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been using Melody Maison products for my home for quite a while now, from wall cabinets to their beautiful statement mirrors, and I’ve always loved everything I’ve bought. This time, I decided... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a large mirror. Unfortunately when it arrived it was smashed which was very disappointing. However I got in touch and it was dealt with immediately and I received an apology and a refund. I... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Opplysningene stammer fra ulike eksterne kilder

Melody Maison: About Us… Back in 2004, in a spare room in South Yorkshire, Melody Maison’s director; Anna Elkington, began to create the Melody Maison empire that we all know and love today! She would use her garage as a miniature warehouse, take 5 parcels a day to the post office after the daily school run (kids in tow!) and answer emails at 2 am. Nearly ten whole years later, Melody Maison has become a leading retailer for shabby French Chic and vintage style home furnishings. Melody Maison is still very much a family run business, with cousins, brothers, aunties and daughters all working together to offer a personal touch to every single Melody Maison customer. Of course, we have added some fabulous members of staff outside of the Elkington heritage since then, all of whom we treasure just as much! The little things really do make a difference to us: that’s why if you give us a call we won’t put you through to a robot, we just have a Customer Care team here all day, happy to answer any questions you may have. We design, manufacture and distribute French style furniture to all corners of the globe, and have many thousands of satisfied customers worldwide. I hope you will agree that we have many beautiful things, mainly furniture ranges in our most popular colours - cream, ivory and white. Each range of furniture is either designed by us and made exclusively for Melody Maison, or sourced from our chosen suppliers from all over the world. Here at Melody Maison we have the most unique selection of French style furniture and home accessories in the world, and pride ourselves in doing so. Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve. Below I have written a list of things we believe we do differently here at Melody Maison, and the promises we are commited to keeping. Thank you for taking the time to read our story, and I hope you can enjoy our website. Heather Elkington (daughter!) Melody Maison

Melody Maison Limited

Skrevet av virksomheten

Customer Service is our number 1 priority.
Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

25k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 84 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Vurdert til 5 av 5 stjerner

Great plate rack

Great plate rack. We had been looking for a new wall plate rack for some time after having our kitchen upgrade. Found this rack, very reasonable price, fits perfectly in the place we wanted it to go. Very pleased.

7. april 2026
Vurdert til 5 av 5 stjerner

Lovely showroom with quality furniture on display

After looking at the website I decided to make a trip to the showroom . I was pleasantly surprised at the range on display. I’ve just purchased a house that needs lots of new furniture and accessories. The showroom had everything I needed to see . I was impressed by the quality of the furniture, the mirrors and the colour choices. I met a helpful lady called Emma who was very knowledgeable and talked me through the product range and measurements. I will definitely be returning soon to make a few purchases.

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered a large mirror

I ordered a large mirror. Unfortunately when it arrived it was smashed which was very disappointing. However I got in touch and it was dealt with immediately and I received an apology and a refund. I would definitely buy again.

5. mars 2026
Vurdert til 5 av 5 stjerner

Excellent item and fantastic customer service

I ordered a pot and it arrived broken. I phoned customer service who were extremely helpful and answered on second ring. They immediately replaced the pot which I received the very next day. I also love the pot

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I purchased a leaner mirror & 2 three…

I purchased a leaner mirror & 2 three drawer large bedside tables. All items arrived quickly & were packaged very well. The bedside drawers were easy to construct as the instructions were clear & each piece was individually numbered. The quality of all 3 items are outstanding & were purchased at a very reasonably price. I am absolutely delighted with my order & wouldn’t hesitate to purchase from Melody Maison again.

2. april 2026
Vurdert til 1 av 5 stjerner

I received an item that was smashed…

I received an item that was smashed (glass) and had chipped wood. I sent an email asking for a refund, they asked for photos and responded agreeing to a full refund. I’ve not received this refund and have sent 2 emails chasing since with no response.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MelodyMaison

Thank you for leaving your review. As per our automated email response, Our usual email response time can take upto 5 working days especially around busy periods. I can see your email had been responded to and your order has been passed to our accounts department to process this for you.. This will show in your account within 7 working days.
Best Wishes
Emma

Vurdert til 1 av 5 stjerner

faulty bathroom cabinet

I received a faulty bathroom cabinet, I couldn’t get in touch with the customer service team. Sent countless emails, and no one ever replies. Managed to speak to someone, and arranged a courier to collect it. The courier didn’t pick it up. Now I am stuck with a damaged bathroom cabinet, and wasted £100. Do not buy

1. april 2026
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Svar fra MelodyMaison

Good Mornin Amy. I have rearranged the collection for tomorrow as per my email confirmation I have also tried to call you to discuss, I am sorry that I am unable to reach tyou today.
If I can assist further please do not hesitate to contact me.
Best Wishes
Emma

Vurdert til 2 av 5 stjerner

The actual sale was perfect however the…

The actual sale was perfect however the delivery company they use was appalling and i had no notification i had to email to find out when it was being delivered got a text in the morning waited all day to then receive a text saying unfortunately we are unable to fulfil so i cancelled but not the sellers fault so i cannot rate goods as never received but after me contacting the seller i received a swift refund

1. april 2026
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Svar fra MelodyMaison

Good Morning. I am so sorry to hear this. I can confirm that this has been received back at our warehouse and a refund has been processed in full.
If I can be of further assistance please let me know.
Best Wishes
Emma

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