I purchased a leaner mirror & 2 three drawer large bedside tables. All items arrived quickly & were packaged very well. The bedside drawers were easy to construct as the instructions were clear & each... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After looking at the website I decided to make a trip to the showroom . I was pleasantly surprised at the range on display. I’ve just purchased a house that needs lots of new furniture and accessorie... Vis mer
I’ve been using Melody Maison products for my home for quite a while now, from wall cabinets to their beautiful statement mirrors, and I’ve always loved everything I’ve bought. This time, I decided... Vis mer
I ordered a large mirror. Unfortunately when it arrived it was smashed which was very disappointing. However I got in touch and it was dealt with immediately and I received an apology and a refund. I... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Melody Maison: About Us… Back in 2004, in a spare room in South Yorkshire, Melody Maison’s director; Anna Elkington, began to create the Melody Maison empire that we all know and love today! She would use her garage as a miniature warehouse, take 5 parcels a day to the post office after the daily school run (kids in tow!) and answer emails at 2 am. Nearly ten whole years later, Melody Maison has become a leading retailer for shabby French Chic and vintage style home furnishings. Melody Maison is still very much a family run business, with cousins, brothers, aunties and daughters all working together to offer a personal touch to every single Melody Maison customer. Of course, we have added some fabulous members of staff outside of the Elkington heritage since then, all of whom we treasure just as much! The little things really do make a difference to us: that’s why if you give us a call we won’t put you through to a robot, we just have a Customer Care team here all day, happy to answer any questions you may have. We design, manufacture and distribute French style furniture to all corners of the globe, and have many thousands of satisfied customers worldwide. I hope you will agree that we have many beautiful things, mainly furniture ranges in our most popular colours - cream, ivory and white. Each range of furniture is either designed by us and made exclusively for Melody Maison, or sourced from our chosen suppliers from all over the world. Here at Melody Maison we have the most unique selection of French style furniture and home accessories in the world, and pride ourselves in doing so. Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve. Below I have written a list of things we believe we do differently here at Melody Maison, and the promises we are commited to keeping. Thank you for taking the time to read our story, and I hope you can enjoy our website. Heather Elkington (daughter!) Melody Maison
Melody Maison Limited
Skrevet av virksomheten

- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Kontaktopplysninger
Lords Wood Road, Harworth,, DN11 8BZ, Doncaster
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Applied for the refund almost 4days ago…
Applied for the refund almost 4days ago and still waiting for an update regarding the process. Should I be waiting this long? 🤷🏻♀️
The two mirrors we ordered are…
The two mirrors we ordered are absolutely excellent. The delivery was super fast. Overall, I am a very happy customer.
Great plate rack
Great plate rack. We had been looking for a new wall plate rack for some time after having our kitchen upgrade. Found this rack, very reasonable price, fits perfectly in the place we wanted it to go. Very pleased.
Great product
Great service, found exactly what l was looking for and excellent price and quality
Very high standard and quality
Honestly I am SHOOK at how good quality these products are? I knew they looked fabulous the quality is really something else!!! Would highly recommend and will defo be returning.
Excellent service quality product fast…
Excellent service quality product fast delivery
Stags head …
Fabulous retailer very quick delivery packaged really well would recommend
A prompt and reliable service
A prompt and reliable service. Products are well priced and good quality. Loved how their products were not run of the mill and a bit different.
Lovely showroom with quality furniture on display
After looking at the website I decided to make a trip to the showroom . I was pleasantly surprised at the range on display. I’ve just purchased a house that needs lots of new furniture and accessories. The showroom had everything I needed to see . I was impressed by the quality of the furniture, the mirrors and the colour choices. I met a helpful lady called Emma who was very knowledgeable and talked me through the product range and measurements. I will definitely be returning soon to make a few purchases.
I ordered a large mirror
I ordered a large mirror. Unfortunately when it arrived it was smashed which was very disappointing. However I got in touch and it was dealt with immediately and I received an apology and a refund. I would definitely buy again.
Excellent products from this company
Excellent products from this company. Well packaged and prompt delivery.
Excellent item and fantastic customer service
I ordered a pot and it arrived broken. I phoned customer service who were extremely helpful and answered on second ring. They immediately replaced the pot which I received the very next day. I also love the pot
I purchased a leaner mirror & 2 three…
I purchased a leaner mirror & 2 three drawer large bedside tables. All items arrived quickly & were packaged very well. The bedside drawers were easy to construct as the instructions were clear & each piece was individually numbered. The quality of all 3 items are outstanding & were purchased at a very reasonably price. I am absolutely delighted with my order & wouldn’t hesitate to purchase from Melody Maison again.
I bought a cabinet which to my surprise…
I bought a cabinet which to my surprise was delivered assembled. This made the whole experience of putting it up so much easier it seems really good quality and I bought it in the sale so very happy.
I received an item that was smashed…
I received an item that was smashed (glass) and had chipped wood. I sent an email asking for a refund, they asked for photos and responded agreeing to a full refund. I’ve not received this refund and have sent 2 emails chasing since with no response.

Svar fra MelodyMaison
Daventry 7 drawers cheat ivory
Item came sooner than the anticipated date, kept informed regarding delivery and item as described.
Great Purchase Experience
Very happy with my mirror purchase, looks stunning. Delivery team very polite.
faulty bathroom cabinet
I received a faulty bathroom cabinet, I couldn’t get in touch with the customer service team. Sent countless emails, and no one ever replies. Managed to speak to someone, and arranged a courier to collect it. The courier didn’t pick it up. Now I am stuck with a damaged bathroom cabinet, and wasted £100. Do not buy

Svar fra MelodyMaison
The actual sale was perfect however the…
The actual sale was perfect however the delivery company they use was appalling and i had no notification i had to email to find out when it was being delivered got a text in the morning waited all day to then receive a text saying unfortunately we are unable to fulfil so i cancelled but not the sellers fault so i cannot rate goods as never received but after me contacting the seller i received a swift refund

Svar fra MelodyMaison
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







