Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Vis mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Vis mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktopplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Enestående
739 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Eveerything was good from calling…
Eveerything was good from calling service to technician visit
9. august 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Svar fra Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Svar fra Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you need so you could keep your business running.
Everything was corrected in the timely…
Everything was corrected in the timely manner, and I only had to call once.
12. august 2024
Svar fra Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Patience is a virtue !
9. august 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Excellent tech support and fast…
Excellent tech support and fast resolutions every time. Thanks Aloha Team!
Chad
Mugs Restaurant Group
5. august 2024
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
quick and easy
1. august 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Great customer service
Very helpfull on resolving my issues and always so proffesional
1. august 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The representative was very helpful and…
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
29. juli 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Ignorance of how our system is set up
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both.
Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing?
I dont know, but whats worse is you guys dont know.
1. august 2024
Svar fra Aloha by NCR Voyix
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Ease of communication and trouble…
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
31. juli 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The tech was able to get me the access…
The tech was able to get me the access and support needed for me to be able to do what I need to do.
16. juli 2024
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Fantastic as always!
22. juli 2024
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Svar fra Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Once the transaction is completed I can…
Once the transaction is completed I can give you a better opinion of service. So far it has gone well with a problem understanding accents.
26. juli 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.