Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Vis mer
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When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Vis mer
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This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Kontaktopplysninger
864 Spring St NW, 30308, Atlanta, USA
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Enestående
739 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful & polite
18. september 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
PS always very helpful and kindly…
PS always very helpful and kindly sharing knowledge needed to attend issues.
12. september 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer; we love hearing about your positive experience with our team.
Support has been unbelievable bad
Support has been unbelievable bad, account relationships manager is very bad.
4. september 2024
Svar fra Aloha by NCR Voyix
Hi Jian, this is not the experience we want for our customers. Our team is looking into this and will follow up with you.
Elizabeth M was awesome!
6. september 2024
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Elizabeth M and our support team. Thanks for being a valued customer.
The support tech that helped me was…
The support tech that helped me was amazing. She was on top of it in secure of the problem immediately.
4. september 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Very helpful
31. august 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Thank you for assistance.
31. august 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Very quick response our
Very quick response so we can keep our business initiatives moving forward
30. august 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
The representative was knowledgable and…
The representative was knowledgable and patient. My issue was resoloved in a timely manner.
28. august 2024
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Quick fast and easy!
28. august 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Tim and our support team. Thanks for being a valued customer.
Reason for great response
What made my experience great was the timeliness in responding to my requests for assistance and the follow through of the agent, Shairra. My problem was resolved very quickly the same day I reached out.
22. august 2024
Svar fra Aloha by NCR Voyix
We’re happy to hear about your great experience with Shairra and our support team. Thanks for being a valued customer.
helpful and efficient
15. august 2024
Svar fra Aloha by NCR Voyix
Thank you for sharing your experience with us.
Svar fra Aloha by NCR Voyix
Hi Tricia. Thank you for sharing your experience with us.
The NCR Voyix Team was very helpful
The NCR Voyix Team was very helpful and great in resolving our issues with the POS changes we needed made.
20. august 2024
Svar fra Aloha by NCR Voyix
Glad to hear you are enjoying Aloha and it’s the right solution for your business. We appreciate having you as a customer.
Great customer service
Great customer service
Very friendly and fixed the issue right away
20. august 2024
Svar fra Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers!
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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