Natural Stone Surfaces Anmeldelser 

The fitters from Natural Stone Surfaces were prompt, very pleasant and consulted us wherever required. They worked methodically and accurately and the end result of the quartz surfaces in our new kitchen was very impressive.
We would certainly recommend Natural Stone Surfaces to anyone hoping for a professional service and installation.
Kieran and julie

Ordered kitchen worksurfaces
Team were really responsive with clear information- templating team were solution focused over a technical issue with hob fitting
Installation was efficient and team turned up exactly when they said they would
There was a small aftersales issue which the team dealt with quickly and fairly - I can’t rate the service highly enough

Why this company deserves "excellent" for service:
1. So easy to contact by either phone or email.
2. Any question I had was answered quickly and politely.
3. Very understanding when unforeseen building works issues at our property resulted in a 12 month delay for fitting.
4. Templating was both efficient and professional with drawings for my review produced quickly.
5. The installation was great and my thanks to Dan and Daz who didn't mind me watching and answering my questions throughout the install.
My thanks to all those involved. I would have no hesitation using Natural Stone Surfaces again or recommending them to others.

The initial visit from the assessor was not acceptable.

He was arrogant, rude to my wife and I was on the point of throwing him out.
I complained to the business and from there things improved markedly. They stated he was a sub contractor and that they would send someone else to do the measuring.
A second man arrived who could not have been better. He was helpful, knowledgeable and professional.
On the day of the installation the two fitters were again excellent, the finish and the product being faultless.

In conclusion, the result is excellent but it highlights the perils of a business sub contracting to someone who was rude, arrogant and unprofessional.

Stunning worktop. I was over the moon when they had finished installed the quartz worktop. I ordered the worktop via DIY-Kitchens. I thought the price was reasonable, customer service was great and the installers were great too.
They kept me up-to-date throughout the entire process. Customer support was also helpful in talking to my kitchen installer who had a few questions.
I would 100% use Natural Stone Surfaces again for future kitchen projects. Thank you!

From the guy who was originally from Porto who did the template and his attention to detail to the guys who fitted the worktops, all did a truly amazing job, couldn't fault them!

One word .. Excellent!
Great service from start to finish. Measured accurately - we made additions and these were all taken into account.
Fitting team excellent and very quick. Could not be happier with our worktops.

We have just had our quartz worktops supplied & fitted by Natural Stone Surfaces after buying our kitchen from DIY kitchens. We couldn't be happier with the quality, finish & cost of the job! The three lads who fitted our worktops were brilliant too, polite, professional & punctual... We would highly recommend this company after a great experience with them. Oh sorry forgot to mention the chap who came to measure up too. Also a great bloke who was very professional

We received fantastic service from start to finish from Natural Stone Surfaces. Our quartz worktops were purchased through DIY kitchens as part of a full kitchen renovation. Communication was excellent throughout the pre-install phase and when it came to installation we couldn't fault the courtesy and professionalism from the two guys doing the work. The finished result is flawless and is the icing on the cake for our kitchen transformation. An absolute recommendation to anyone considering new stone worktops.

Excellent communication throughout, from ordering to survey to installation these are a first class company and i would definitely recommend.

The whole process from selection to installation of the worktops was very easy. All questions were dealt with politely and effectively - the customer service is top notch.
Templating and Installation is planned in 3-hour windows on the chosen date, and the only minor frustration was that I had to wait to almost the end of my templating 'slot' before the staff arrived to take the measurements, which took a further 90 minutes (so I ended up losing almost 5 hours off work).
That said, the product (I hade Silestone) is great and the installation was prompt, clean and high quality. The installers took great care to make the worktops a good tight fit and If I identified any snags they were immediately resolved. I'd definitely recommend them.

From planning to installation it was very quick as the kitchen was in place. The worktop looks the business, very pleased with it.

I ordered my worktops via DIY kitchens but was instantly contacted by Natural Stone Surfaces to explain each step of the process. I can honestly say from start to finish, their customer service and professionalism has been first class. Everything was explained carefully by email, any phone calls I had with the team were always friendly, helpful and accommodating, the guy who did the template measurements was excellent and instilled confidence in me that he knew exactly what he was doing.... and finally, the team who installed the worktops were amazing and I now have perfect worktops. You might think this should all be as you'd expect, but I've had two stone worktops in previous homes and they were nowhere near the standard and quality of cut or installation as I've experienced with Natural Stone Surfaces. I would happily recommend them to any family or friends.... thank you!

Our experience with natural stone surfaces was second to none, they phoned to let us know when they was coming to template and they was very punctual,then when it was ready they came and fitted it,it was perfect,would recommend then

Great products and the fitting team were brilliant, fitted both worktops in good time and left the rooms tidy. Very polite and friendly too. Highly recommended.

Excellent service. We were not ready for the surfaces fitting for quite a few weeks. As soon as we notified the company that we were ready, we were contacted with a date for templating then shortly after this date the fitters arrived. Everyone was very knowledgeable and professional. They kept us informed at every sage of the process. The surfaces look beautiful.

Great price and really great service, with template and fitting appts fit in so quickly.

Due to major renovation we weren’t ready to fit worktops until 9 months after purchase through DIY kitchens, we got a visit within a week of phoning. The measurements he made were an absolute god send as we thought the cabinets were level vertically and horizontally. We were able to mark where they were out and adjust. Less than a week later we had lovely new quartz worktops. Very cheerful and professional people. Would definitely use again.

Natural Stone Surfaces were excellent to work with - efficient and helpful - from start to finish they were great to work with. The worktop looks excellent - great job! I highly recommend.

I was pleased with the whole process from initial contact to fitting . Originally part of my DIY Kitchens order for a Dekton worktop, The templater arrived on time and was courteous. After about 10 days from Template the worktops were fitted by a polite, efficient and tidy crew. Whole experience positive.