Stonesuperstore Anmeldelser 175

The tiles I bought were of good quality and looked much more expensive than they were. Customer service was helpful too.
The only reason for not giving it a 5* was because of the high delivery cost. Otherwise, a great experience all round.

Andrea was great to deal with, organising a viewing of the tiles and great communications!

We ordered approximately 90m2 of tiles and a delivery was organised despite a slight hiccup with the couriers pallet truck which was beyond Stone superstores control

We initially requested a couple of samples of some porcelain paving slabs. They promptly arrived and we were able to choose the slab accordingly.
We ordered on the Internet and unfortunately the courier delivered a day late without any advice to us. That's when we enlisted the help of Charlee via the telephone who was so helpful we made a further order through her. This went very smoothly.
All of the goods were well packed and the quality was excellent. We would unreservedly recommend this company.

It is hard to know where to start....I ordered some samples online that arrived beautifully packaged and with a really personal touch, however, it is the prices per square metre that is truly surprising. Their prices are better than anything else I have found both on line and locally. I then visited their store in Wilmslow and Kate there was so helpful and informative. As mentioned the store itself and the displays are really inspirational. I would not hesitate in recommending Stone Superstore.

I’ve used this company twice to buy stone paving and both times the quality of the product, the price and the customer service were excellent. I would 100% recommend this company.

Great selection of tiles and very helpful staff. The quality is excellent and the prices are reasonable. I’m very happy with my purchase and will definitely come back for future projects.

Simple, straightforward ordering process for both samples and tile. Delivery all great and the tiles are beautiful.

Exceptional customer service throughout - I must have asked about 1000 questions and changed my mind halfway through! But was never made to feel like it was too much trouble.

Our tiles are stunning 🤍

Used this company before. Unfortunately on my latest order the tiles were delayed. I spoke to a lady on the phone who confirmed that they were in stock and I have gone to place the order and the lady got the tile wrong. Although I asked for some compensation as I had booked the tiler in and I will now receive a cancellation charge but they wouldn't offer anything. Won't be dealing with them again.

I had a very disappointing experience with this company. I ordered 61 boxes of tiles costing £847.90 based on the photos and description on their website, but the tiles I received looked completely different in both quality and appearance. Unfortunately, I only realised this after installation had already begun, and even when I returned 36 unused boxes, the refund amount did not match what it should have been. On top of that, I also paid £92 for delivery.
I expected excellent quality, especially paying almost triple the price compared to retail stores, but instead the tiles make my bathroom look like it hasn’t been renovated in 30 years. The sample I received originally looked fine, but the actual tiles delivered had visible dirty-looking patches, which I only discovered once they were installed. This entire experience has been stressful, misleading, and very poor value for money. They even charge me £100 for returning their faulty items. I would not recommend this company.

Exceptional service. Absolutely love my flooring, no fuss delivery and prompt and professional customer service. Flooring I will have for the next 20 years! Thanks so much. Was recommended by a family member and so glad I followed through with ordering

Absolutely fantastic. Very pleased with my porcelain tiles ie the Lunar Bianco Carved Stone Effect Porcelain 120 x 60 cm tiles. They look fantastic in my new bathroom. Great friendly service. My only slight niggle was the delivery driver who delivered them curb side. He got back in his lorry and his passing shot was careful cutting the straps as the tiles will all collapse in a heap. We found this wasn't the case, so an unnecessary stress put on us.

Rebecca was AMAZING!!! Dealt with all my questions and helped with my queries seamlessly. Thank you so much!!!

We had a fantastic experience with Stonesuperstore. We visited the Wilmslow showroom (with our dog) and were warmly welcomed by the team. The staff were incredibly friendly, patient, and genuinely helpful throughout our visit. After receiving great advice and being able to view the options in person, we decided on the Kensington Beige Porcelain tiles. They look stunning, and we couldn’t be happier with the quality and overall result. Highly recommended!

Brilliant customer service and products!

Andrea in particular was so helpful for us as we had such a large order. Nothing request or question was a problem to her at all. She managed it perfectly and got our tiles out quickly, including checking the 2 seperate delivery batches were the same for tile colour comparison.

The tiles themselves arrived in perfect condition, delivery company also really lovely. We can’t wait to have them installed. Will 100% use them again

We bought our kitchen/utility & toilet floor tiles from stone superstore. It was the only place I found that did imitation limestone floor tiles that actually look like limestone. They are perfect!!

The staff were amazing, so nice & so helpful.
Delivery was also so straight forward.
One bag of the grout was split, I rang and Hannah had a replacement sent out straight away. I wouldn’t hesitate in buying from Stone Superstore again. Highly recommend!!

£108 delivery for 4 boxes of tiles? Are you joking?

Very helpful, great service. Thank you for supplying excellent tiles!

Very good experiance. Samples when requested send out quickly and very good support from the sales team.
Delivery arrived on time and as agreed making the whole experiance easy and efficient.
Would definetly use again when needing paving.

Big thanks to Rebecca got my flags on three pallets well packed arrived perfect luv the back up and support well done recommend you guys top service