National Holidays Anmeldelser 

13 244
•
TrustScore 4 av 5

4,1

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Vis mer

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Vurdert til 4 av 5 stjerner

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Vis mer

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Vurdert til 2 av 5 stjerner

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Vis mer

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Vurdert til 4 av 5 stjerner

It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Vis mer

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Informasjon om virksomheten

  1. Turoperatør

Om National Holidays

Skrevet av virksomheten

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Skrevet av virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(13 244)

936 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great4 days

Great4 days. Food and hotel good. Would recommend

17. september 2026
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Svar fra National Holidays

We are so happy you enjoyed your four-day stay with us! We appreciate your kind words about our food and hotel.

Vurdert til 5 av 5 stjerner

Very good value for money

Very good value for money, went to the ABBA Arena/ ABBA Voyage show in London, and free time in London, Coach driver was excellent, really knowledgeable and friendly, Hotel was great, Comfortable Coach, very clean.
The booking process is easy, the communication was very good, overall a fantastic experience.

9. august 2026
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Svar fra National Holidays

We're so happy to hear you had such a fantastic experience on your trip to the ABBA Voyage show and London! It's wonderful to know our coach driver's knowledge and friendliness, along with the comfortable and clean coach, contributed to your enjoyment. We're also glad the hotel met your expectations and that our booking process and communication were excellent. Thank you for your kind words!

Vurdert til 5 av 5 stjerner

Country Music at Hayling Island

The person I booked my National Coach package with was really informative and guided me throughly through the booking and upgrades relating to the holiday package.
My booking relates to the 5 day Country Music at Warners Lakeside, Hayling Island. Hampshire.

14. september 2026
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Svar fra National Holidays

We're so happy to hear that our team provided such informative and thorough guidance for your National Coach package to Warners Lakeside. We appreciate you sharing your positive experience!

Vurdert til 5 av 5 stjerner

Mystery weekend

It was the mystery weekend. We visited Stratford, Coventry and Warwick. Fantastic value for money. The driver, Jack was brilliant, kept us guessing where we were going right up to the end. Would certainly do this sort of trip again.

5. september 2026
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Svar fra National Holidays

We're delighted to hear you had such a fantastic time on your mystery weekend, enjoying the visits to Stratford, Coventry, and Warwick! It's wonderful to know you found it to be great value for money and that our driver made the experience so enjoyable.

Vurdert til 5 av 5 stjerner

Had a lovely time in Southport

Had a lovely time in Southport. Coach driver very good. Hotel was lovely

16. september 2026
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Svar fra National Holidays

We're so pleased to hear you had such a lovely time in Southport! It sounds like the coach driver and hotel both contributed to a wonderful experience. Thank you for sharing your positive feedback.

Vurdert til 4 av 5 stjerner

Would have been a 5 star but the coach…

Would have been a 5 star but the coach seats were not very comfortable. Everything else was good and our driver, Wayne, was very good and helpful.

15. september 2026
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Svar fra National Holidays

We're glad to hear you had a good experience overall and that our driver was helpful. We appreciate your feedback regarding the comfort of our coach seats; we are always looking for ways to improve.

Vurdert til 5 av 5 stjerner

Comfortable coach

Comfortable coach, accessible toilet. Enough rest breaks. Nice hotel. Good choice for breakfast. Plenty of time in London. Fantastic show. Would highly recommend. Will use again.

27. august 2026
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Svar fra National Holidays

We're so glad you enjoyed your trip, especially the comfortable coach, hotel, and the fantastic show! We appreciate your kind words and look forward to welcoming you back.

Vurdert til 4 av 5 stjerner

Overall, a nice trip

Overall, a nice trip. North Wales is beautiful, coach and driver excellent. Enjoyed the excursions, though it's worth planning ahead to take full advantage of the free time available. Hotel was rather dated and shabby. Food perfectly suitable for the tastes of their elderly clientele.

1. september 2026
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Svar fra National Holidays

Thank you for your feedback. We are delighted to hear you enjoyed the beautiful scenery and found the coach and driver excellent. We appreciate your comments regarding the hotel and food, and we will certainly take them into consideration.

Vurdert til 5 av 5 stjerner

The lady listened to my needs and…

The lady listened to my needs and requirements she was very efficient and knowledgeable

14. september 2026
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Svar fra National Holidays

We're so pleased to hear that our team member was efficient and knowledgeable, and listened to your needs. Thank you for your positive feedback!

Vurdert til 2 av 5 stjerner

Poor except hotel

Poor except hotel

Don’t go on Ayrshire Gretna trip waste money

Got feeder coach there wasn’t told about this which means we did tour East Midlands on way no loo for 3.5 hours !

Arrived at destination one hour before meal evening left 6am

Admanton hotel lovely staff great food was 2/: star but plentiful partly nutritious

Day 1 dropped Ayr half day 2 hours Troon same there is NOTHING to see in September all closed up one cafe just opened did roaring trade as most of us had zero to do ! Walked along sea

Day 2 we declined Glasgow all due to exhaustion of long travel day before coach kept leaving 1030 in morning so half day went before got there half day lost

Day 3 luss balloch Loch Lomond shores
Luss rained but we got whole 1 hour !!!! We couldn’t do boat trip !!! Disappointing! Why advertise if don’t want us to go round it ? Loo queue took 30 mins !

Then balloch well .. .close dropped close if disabled don’t go have walk to balloch through a gate the directions were it’s over there ! My other half dyslexic so can’t use maps I was very disappointed his first experience of Scotland was SHOPS I didn’t know where we needed to go this was same throughout trip some got urinary others did not !

Loch Lomond shores Shops closing down and cafe was fortune ! Bored for half hour we could’ve had trips to distillery or castles or anything! Seriously now they aren’t national coaches they are just go connected it’s poor quality prefer our local provider

Driver .. got lost on way down we spent a lot time listening over mic to direction can’t here on back of bus I had ask clarity a few times and still wasn’t clear ! We found out feeder changes on coach but by bit made it very confusing !

Was not allowed to use loo on coach Driver said no where to empty it I’m like well then organise it !! Diabetics don’t want to wait 3 hours !! A basic need of your on coach from 6am to 430/5 pm ! Feeder coach no loo !

Feeder coach no loo we had designed stops but on last return told he had to go quick out of hours poor organisation so someone complained and we got to go !

So we won’t do it again last visit with them was 75 per cent good it defo gone down hill Poor communication looking

7. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra National Holidays

We are truly sorry to hear that your recent Ayrshire Gretna trip did not meet your expectations and caused such significant disappointment. We appreciate you taking the time to provide such detailed feedback regarding the feeder coach arrangements, the lack of onboard facilities, the itinerary, and the overall experience.

We understand your frustration with the unexpected feeder coach, the absence of a restroom for extended periods, and the impact this had on your comfort and the start of your journey. We also acknowledge your concerns about the limited activities and closed establishments in Ayr and Troon, especially in September, and the feeling of wasted time.

Your comments about the Luss and Balloch visits, including the short duration, the difficulty with accessibility for your partner, and the perceived lack of engaging options at Loch Lomond Shores, are very important to us. We also recognize the issues you raised regarding the driver getting lost and the confusion surrounding the feeder changes.

We are particularly concerned about the inability to use the onboard toilet and the implications this had for passengers with medical conditions. We are reviewing all aspects of your feedback, including the communication of itinerary details, the provision of essential facilities, and the training of our drivers. We are committed to improving our services and ensuring a more comfortable and enjoyable experience for all our guests. Your insights are invaluable as we work to address these areas.

Vurdert til 3 av 5 stjerner

Mixed review

Driver, hotel and staff all good. Friendly and helpful. Lovely hotel, decent food and nice clean rooms. Sorry to say hotel too far away from Edinburgh the main reason for our trip. I have to say under normal circumstances the distance wouldn't have been a problem, but it interfered with the driver's timetable allowing him to legally drive. Also as we were booked for the 9.30pm Military Tattoo, we didn't arrive back at the hotel until 1.30am. This mean't we had to both miss time in Edinburgh the day before and also set off late for our return journey. Definitely not well organised. All were complaining.

6. september 2026
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Svar fra National Holidays

We appreciate you sharing your feedback regarding your recent stay. We are pleased to hear that you found our driver, hotel, staff, food, and rooms to your satisfaction. We understand your concerns about the hotel's distance from Edinburgh and how this impacted your itinerary, especially with the late finish of the Military Tattoo. We recognize that the travel time affected your plans and the driver's schedule, leading to a less organized experience than we would want for our guests. We are reviewing our tour logistics to ensure a more seamless and enjoyable experience for future guests attending events like the Tattoo.

Vurdert til 5 av 5 stjerner

The booking was quick and…

The booking was quick and straightforward looking forward to travelling with them

9. september 2026
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Svar fra National Holidays

We are delighted to hear that your booking experience was quick and straightforward! We look forward to welcoming you aboard for your travels.

Vurdert til 5 av 5 stjerner

Easy procedure

Easy procedure, pleasant operator,helpful and easy to speak to.

12. september 2026
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Svar fra National Holidays

We're so happy to hear that you found the process straightforward and our team member helpful. Thank you for your kind words!

Vurdert til 3 av 5 stjerner

the driver phill was brilliant as…

the driver phill was brilliant as always no complaints there but the shuttle mini bus was a nightmare we waited two and a half hours for it to arrive at knutsford services we set of on the main coach around 7.30 a.m. and didn't arrive home until 8 p.m. and had to pay a £30 supplement for that i never had to before and if that was made clear in the booking i would not have booked unless i got picked up by the main coach for price of the holiday, the other 2 times we have been on holiday it was fine we got on the main coach there and back, if we had stopped on the main coach to burnley we would have got home for 5 p.m. if there was an accident on the motorway holding the mini bus driver up why couldn't we have been allowed to stop on the coach to burnley if it was near to our destination

17. august 2026
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Svar fra National Holidays

We appreciate you taking the time to share your recent experience with us. We are truly sorry to hear about the significant delay you encountered with the shuttle minibus and the unexpected supplement. We understand your frustration regarding the extended travel time and the discrepancy from your previous journeys. We are reviewing our transfer procedures and communication regarding additional costs to prevent similar situations in the future. Your feedback is invaluable as we work to improve our services.

Vurdert til 5 av 5 stjerner

Very polite

Very polite, friendly and helpful lady

10. september 2026
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Svar fra National Holidays

Hi Sharon, We're so pleased to hear that one of our team members provided you with such a positive and helpful experience. Thank you for sharing your kind words! Regards, Jani

Vurdert til 4 av 5 stjerner

Edinburgh Tattoo 2026

The Edinburgh Tattoo is a fantastic experience: great music, amazing outfits, spectacular and unexpected effects. Entry/exit was remarkably quick given the need for bag checks and the whole process is done a really friendly manner.

There was plenty of time before the show to see at least some of what Edinburgh has to offer and there seems to be something happening on every street corner during August.

The hotel - The Rob Roy in Aberfoyle - is set in glorious surroundings. The rooms are comfortable and spacious and the food is excellent.

Booking was a breeze, all done online and documents all arrived digitally in a timely manner.

28. august 2026
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Svar fra National Holidays

Dear Miss Crosier,
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the Edinburgh Tattoo, the hotel, and the whole experience. It’s also great to hear that you found the booking process easy and straightforward. We really appreciate you taking the time to share your experience and hope to welcome you on another holiday with us soon! Regards, Jani

Vurdert til 5 av 5 stjerner

The member of staff was very helpful

The member of staff was very helpful

27. august 2026
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Svar fra National Holidays

Dear Mrs Smith, We're so pleased to hear that a member of our team provided you with such helpful service. Your positive feedback is greatly appreciated! Regards, Jani

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