Pay out wasn’t as straight as forward, like any other subscription it’s all always a fight back and forward trying proof that you were unable to work, it’s you pay and still you have to proof l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We have been a National Friendly broker for over 3 years now and have built a wonderful relationship with not only the business and suite of products, but moreover the team. From CEO Graham, through t... Vis mer
Selskapet har svart
Though unplanned money is hard to leave the budget list this days. I think given this insurance i pushed button after the arrange call with Alex gave me hope for tomorrow incase am sick with no su... Vis mer
Selskapet har svart
Louise Webber & Michael Deane always provide fantastic support to myself and our team of advisers! We would be lost without them, and only wish everyone we deal with could be as efficient!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
National Friendly is the trading name of National Deposit Friendly Society, a British friendly society providing financial products and services.
Kontaktopplysninger
Queen Square 11-12, BS1 4NT, Bristol, Storbritannia
- nationalfriendly.co.uk
4,3
Enestående
577 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful
Very helpful and took time to see what charges had been made thank you
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Graham,
Thank you for sharing your positive review.
Best wishes,
National Friendly
Life Insurance
I thought the customer service was really good with National Friendly,giving you options to choose from.Customer service was excellent and very reassuring and helpful,giving me the chance to ask questions.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Vera,
Thank you for sharing your positive feedback with us.
Best wishes,
National Friendly
Very good services and nice people 👍
Very good services and nice people 👍
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Christian,
Thanks for sharing your positive feedback.
Best wishes,
National Friendly
Very helpful made you feel relaxed
Very helpful made you feel relaxed
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Glynis,
We're glad that our team were about to provide support when you needed it.
Best wishes,
National Friendly
Staff were friendly
Staff were friendly, helpful & knowledgeable. Thank you
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Wendy,
Thanks for leaving positive feedback for us!
Best wishes,
National Friendly
When I rang up he was very helpful and…
When I rang up he was very helpful and polite on the phone and would recommend these for life insurance
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Gillian,
Thank you for sharing your positive feedback!
Best wishes,
National Friendly
I bought a insurance for being a…
I bought a insurance for being a self-employed sole trader. To be honest in hope I would never have to use it as I'm very rarely ill. Unfortunately I tore a, muscle in my back and trapped a nerve. I went and had a mri and was told to rest with medication. Which means I don't earn a living.
I called national friendly and spoke to a handler who straight away red tapped me with saying they don't pay out for back pain. And I had to prove what I was saying was true and I'd need a mri. Which I already had told her I did. Then she side stepped to it would take weeks to deal with. This to me is sub standard service and seems they'll take your money until you need to claim... My advice is to avoid national friendly there not as friendly as they seem
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Brian,
Thank you for taking the time to share your experience, and I’m really sorry to hear about your injury and the difficulties this has caused, especially with the impact on your income.
This isn’t the level of service we aim to provide, and we’d really appreciate the opportunity to look into this further for you.
If you could please contact us at complaints@nationalfriendly.co.uk with your details, we can review your case in full and investigate what’s happened.
Kind regards,
National Friendly
Great service
Great service , freindly staff , stress free experience i have highly recommended this company to my close friends and family , keep up the good work
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Steven,
Thank you for sharing such positive feedback about us, we really appreciate it.
Best wishes,
National Friendly
Not happy with them and their policy…
Not happy with them and their policy for sickness benefits
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Good afternoon, George.
Thank you for your review.
We're sorry to hear that you're unhappy with your policy and the sickness benefits provided.
We'd like the opportunity to understand your concerns and look into this further.
Please contact us at complaints@nationalfriendly.co.uk with your policy number or claim reference, and a member of our team will be happy to review your case and discuss your experience with you.
Kind regards
The National Friendly Team
They take your money and its been 4…
They take your money and its been 4 weeks and nothing no communication apart from emails saying we have received your email and will be in touch and I rang and the guy was not helpful at all so im going to cancel my policy will never recommend this company to any one
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hello Ann
Thank you for your feedback.
We're very sorry to hear about the delay in handling your request and the lack of clear communication you’ve experienced, as well as your recent contact with our team.
This is not the level of service we aim to provide, and we understand your frustration. We would like the opportunity to look into this urgently and resolve your concerns. Please email your policy or claim reference to complaints@nationalfriendly.co.uk so we can investigate and ensure this is reviewed by the relevant team.
Kind regards
The National Friendly Team
Thank you for taking the time to bring this to our attention.
Very disappointed would advise people…
Very disappointed would advise people to stay away and not go with national friendly.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hello Danny.
Thank you for your feedback. We're sorry to hear that you're disappointed with your experience and that you feel this way about our service.
We take all feedback seriously and would appreciate the opportunity to look into your concerns further. Please contact us at complaints@nationalfriendly.co.uk with your policy or claim details so we can review your case and respond appropriately.
Kind regards,
The National Friendly Team
The gentleman who handled my call went…
The gentleman who handled my call went above and beyond was very helpful a credit to your company
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Mark,
We're glad that our team provided a great service to you. Thank you for sharing with us.
Best wishes,
National Friendly
Louise at National Friendly has been…
Louise at National Friendly has been nothing but exceptional, Her friendly approach, attention to detail, and willingness to go the extra mile have made a real difference. I truly appreciate her support and would highly recommend her to anyone seeking assistance.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Clark,
Thank you for sharing this really positive review about Louise. We'll make sure to pass it onto her!
Best wishes,
National Friendly
The help I received from National…was excellent
The help I received from National friendly was second to non. They was extremely helpful and reccomend to anyone.
Thank you National Friendly
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Sharron,
Thank you for sharing your positive review. We're glad we were able to provide the support that you needed.
Best wishes,
National Friendly
This is such a great company,sorted my…
This is such a great company,sorted my claim out very quickly after my car accident,the staff are very friendly and proffesional,Payments are paid twice a month strait into your bank account and you could not wish for a better service
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Tony,
Thank you for sharing your positive feedback with us.
Best wishes,
National Friendly
They are very friendly and professional…
They are very friendly and professional in handling everyone. They sorted out my problem very quickly and professionally.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Dawn,
We're glad that we managed to support you when you needed our help!
Best wishes,
National Friendly
Fast efficient settlement of claims
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Hazel,
We're pleased to know that we could support you when it was most needed.
Best wishes,
National Friendly
The staff are very friendly they…
The staff are very friendly they explained everything so I could understand,very polite as well,will recommend to everyone
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Adrian,
Thank you for sharing your positive feedback with us.
Best wishes,
National Friendly
Did exactly what you would hope
Did exactly what you would hope. I hadn’t had my policy for long but I was injured at work and I received no real issues with my payments. My only criticism would be that there was a lack of communication between them and me during the first 6 weeks of my time off. That aside, I found them decent, thorough and helpful. Full payment received and no complaints worth whinging about
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Thank you for your review. We're pleased to hear that your claim was handled thoroughly and that you received your payments without issue when you needed them most.
We also appreciate your feedback regarding communication during the early stages of your claim. We're sorry this fell short of expectations and will share your comments with the team as we continue to improve our service.
Thank you for choosing National Friendly, and we wish you all the best in your recovery.
Absolute shambles
Absolute shambles. Avoid at any cost. Sent them all docs and asked if any further info required. Been ignored for weeks then gave them a call and got and answer that they need sick note even on claim form stated hospital discharge note will do... anyways got sick note and send it to them.. guess what, being ignored again... its a joke how they even get any good reviews. Probably all paid for... so as said before AVOID AT ANY COST and go with someone else
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Good afternoon, Vitalijus.
Thank you for your feedback. We're very sorry to hear about the delays, lack of communication, and the frustration you've experienced during your claim.
This is not the standard of service we aim to provide, and we understand how upsetting it must have been. We would like the opportunity to review your case urgently and clarify what information was required and why there were delays in progressing your claim.
Please contact us at complaints@nationalfriendly.co.uk with your policy or claim reference so we can investigate this fully and respond to you directly.
Kind regards,
The National Friendly Team
Dette er Trustpilot
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