Samantha that I spoke too she was very friendly and helpful and polite. She was well spoken she explained things very clearly. Samantha also give out good advice and she helped me to choose the right... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Be aware there agents lie when selling policies read the small print as most everyday conditions are not covered by the policy I tried to make a claim and was told I was not coverd due to this
Selskapet har svart
Very patient without being patronising. Clearly gave information in an easily understandable manner. I was left feeling confident in my change Professional manner but friendly and not over formal. We... Vis mer
Selskapet har svart
The telecaller was very pleasant, knowledgable & approachable. Her expplanation of the product was very thorough & easy to understand. There was no hard sell which kept me engaged.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
National Friendly is the trading name of National Deposit Friendly Society, a British friendly society providing financial products and services.
Kontaktopplysninger
Queen Square 11-12, BS1 4NT, Bristol, Storbritannia
- nationalfriendly.co.uk
4,3
Enestående
480 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They company made everything easy to…
They company made everything easy to understand and Kyle Barnett was amazing made it all so easy for me
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Marie,
Thank you for sharing your positive experience with us.
Best wishes,
National Friendly
Very helpful and explained if I didn’t…
Very helpful and explained if I didn’t know anything. Polite staff.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Janet,
We're glad that our staff were able to help you as you needed. This is the level of service we love to hear that our staff are providing.
Best wishes,
National Friendly
The staff are very good and very…
The staff are very good and very helpful and friendly and listen to what you want
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Gary,
Thank you very much for sharing such positive feedback on our staff. This is great to hear!
Best wishes,
National Friendly
I am still waiting for my policy…
I am still waiting for my policy through the post and it has been a week at least.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi David,
Thank you for your feedback.
We can see that you made an application on 18/05 and we sent the policy documents out on 20/05. There may have been a delay due to the Bank Holiday.
If you have still not received your policy documents, please contact our Friendly Team on 0333 014 6244 and we can organise getting more sent out.
Best wishes,
National Friendly
***** Fantastic company
***** Fantastic company, very easy to deal with, the staff friendly and professional, claim process very easy and simple, I am so impressed with the company, thank you for all your help and support, highly recommended *****
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Yaser,
Thank you so much for the positive feedback. We are really glad that our staff and claims service were so well received, this is exactly what we strive for.
Best wishes,
National Friendly
My claim was accepted and delivered vey…
My claim was accepted and delivered vey quickly
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi there,
We're glad that you are satisfied with our claims process.
Best wishes,
National Friendly
Everything was done to the highest…
Everything was done to the highest quality, proffecional, polite,and very helpful.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Krissy,
We're glad that our service levels have left a really positive impression.
Best wishes,
National Friendly
The operator was helpful and able to…
The operator was helpful and able to process my order successfully and provided a good service thank you
24. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Gary,
Thank you for sharing your positive experience.
Best wishes,
National Friendly
The service was good
The service was good, and the fact that our payments can be paid when we want.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Susan,
Thanks for leaving your positive review.
Best wishes,
National Friendly
Great customer service friendly and…
Great customer service friendly and always helpful.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi,
We're glad that our team provided you with a great service, thank you for leaving your positive feedback.
Best wishes,
National Friendly
The staff member i spoke to was very…
The staff member i spoke to was very understanding of my issues with dd due so was very impressed how he dealt with my call efficiently
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Ann,
We're glad that our staff provided you with a great service.
Best wishes,
National Friendly
Great service
Great service, staff are very friendly especially the person that dealt with me, a great experience, now I know my family will be looked after when the time comes
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Jeanette,
Thank you so much for sharing your positive review. We really appreciate it.
Best wishes,
National Friendly
Professional
Very friendly and helpful went through everything in great detail answered all my questions would definitely recommend to everyone i felt reassured that when I'm gone my loved ones will be secure and won't have to worry about pulling out for my funeral and will have a bit money left over for themselves
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Tracy,
We're so glad that the team gave you a great experience. Thank you for sharing your positive experience with us.
Best wishes,
National Friendly
The man who spoke to me on the phone…
The man who spoke to me on the phone was speaking very calmly and responded to the questions I was asking in a very nice way
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Dear Nji,
We're glad that our staff are providing a very nice service to you.
Best wishes,
National Friendly
Great customer service and swift action…
Great customer service and swift action by the staff.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Flora,
Thanks for sharing your positive feedback.
Best wishes,
National Friendly
The person who helped me was very
The person who helped me was very, very helpful, nice and polite it makes all the difference to people like me
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Maureen,
We're really happy to know that our staff are providing a great service and making a difference to your experience.
Best wishes,
National Friendly
as always my qrury, was resolved, with ease.
as always my qrury, was answered, with a friendly, warm service, the staff are patient, and easy to understand, unlike a lot of other customer services.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Mr Tudor Lock,
Thank you for sharing your positive feedback with us.
Best wishes,
National Friendly
Awful
Awful, rang up asked for the application form around 4-5 months ago and never received it so I didn’t even bother at the end. I’m stupid to carry on paying for a service that don’t actually do anything for you!!
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Virinder,
I’m very sorry to hear about the experience you’ve described — we understand how disappointing this must have been, especially when you were expecting to receive your claim form.
A check of our records shows the form was sent in January, and we haven’t received a response since. We’d really like the opportunity to discuss this with you directly and help get things resolved.
Please call our friendly team on 0333 014 6244.
Best wishes,
National Friendly
Put a claim in a month ago and still…
Put a claim in a month ago and still not heard anything back
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Gary,
Thank you for your feedback. I’m really sorry to hear how long you’ve been waiting — I completely understand how frustrating this is, especially with the financial impact it can have. This isn’t the standard of service we aim to provide.
Please contact our friendly team directly on 0333 014 6244, and we’ll look into this as a priority and work on putting things right for you.
Best wishes,
National Friendly
It was very easy and they were very…
It was very easy and they were very good and helpful
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra National Friendly
Hi Ruth,
We're glad that you found the service very easy and helpful.
Best wishes,
National Friendly
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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