Every time I send money I am debited twice and when I get in touch with customer service they do not even have an answer and wait for weeks with no concrete response as if they don't know the reasons.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sending money From Europe to family in Nigeria using NALA always gives peace of mind. The team are waiting and ready to guide and protect your transfer until it gets to the destination acco... Vis mer
Selskapet har svart
We use NALA for all our transfers from Europe to Tanzania, even bigger amounts work very well. Money arrives safely usually in seconds or a few minutes with the best rates you can get at the moment. W... Vis mer
Selskapet har svart
With my recent transaction, I had a problem with the delivery of money I was sending, it took specifically longer for the money to be delivered. I reached out to them via chat and readily explained to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted by 500,000+ Customers Globally. Send money home instantly, affordably, and securely across the US, UK, EU, Africa & Asia. 🚀
Kontaktopplysninger
International House 64 Nile Street, N1 7SR, LONDON, Storbritannia
- support@nala.money
- nala.money
4,3
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Nala Good App
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Thank you for your heartfelt review! Let us know what we can improve on to get that 5-star rating from you. 🙏
Trust
Because, the money I sent from NALA APP resulted that the money has been sent. But the money was not reflecting in my Nigeria account. But NALA stood for me and be in contact with my Nigeria Bank for 2days and the money reflected after NALA forth for it...I urge everyone to trust Nala ,they are efficiently reliable!!. From Matthew
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Reviews like yours make all our hard work worthwhile! Thank you for your kind words and for trusting us with your cross-border transfers. 🇳🇬
It was quick and easy
It was quick and easy. And great
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
So happy to hear you're having a great experience with our app! Ease-of-use is at the core of what we build. We appreciate you taking the time to share this. 🥳
Je suis content parce que Nala fais toujours les efforts de satisfaire ses clients vraiment bravo et merci
Je suis content parce que Nala fais tout les efforts de satisfaire ses clients vraiment bravo
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Nous sommes ravis de vos commentaires positifs concernant notre assistance ! Nous nous engageons à maintenir ce niveau de service pour tous nos clients. 🙌
Service client disponible et à l’écoute
Service client disponible et à l’écoute
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Nous vous remercions d'avoir souligné la qualité de notre service d'assistance. Merci de nous avoir fait confiance pour vos transactions. 🩵
Good customer service
Good customer service. Quick response.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We're so pleased you were satisfied with the support received. Don't hesitate to reach out again anytime you need assistance. That's what we're here for! 🙌
The patience and attention demonstrated…
The patience and attention demonstrated through out .
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Thank you for your kind words and for trusting us with your cross-border transfers. 🫂
I got help immediately using Mama Nala
I got help immediately using Mama Nala, staff was courteous, professional & knew what to do. Thank you Nala
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We're delighted the services offered are meeting your needs so effectively. 🩵
She actually gave me the reason for the…
She actually gave me the reason for the issue
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We're delighted to earn your 5-star rating! Thank you for being a valued customer and for sharing your satisfaction with others. 🥰
Nala has great customer service
Nala has great customer service. It is very user friendly and the transactions are very secure. I am extremely satisfied using this app and I recommended to my friends and family.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
This is wonderful to read. Thank you for your heartfelt review! We strive for excellence every day, and your feedback tells us we're on the right path. 🙌
Everything always goes smoothly
Everything always goes smoothly
And if there's an issues, you get help right away
Most of all the exchange rate is on point
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Thank you! We take pride in offering some of the best rates in the market, and we're thrilled that you've taken notice and shared your experience. 🚀 💰
Great response
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We're so thrilled you're happy with our service! 🤝
I needed to sort something out with my…
I needed to sort something out with my account and they were very professional and supportive. The issue was sorted in good time. Great job!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
So glad our team could help! We aim to make every support interaction smooth and helpful. 🙌
Efficiency
The conversation with the personal was very fluid.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
It's great to hear you had a positive experience with our support agents! 🩵
I got an idea of the problem and it was…
I got an idea of the problem and it was resolved with the assistance of the customer service agent.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
It's rewarding to hear that our support met your expectations. Our team strives to be both knowledgeable and empathetic, and we're glad that came through for you. 🙌
Nala are very proficient in dealing…
Nala are very proficient in dealing with customer concerns, l personally have experienced this a couple of times.
I highly recommend Nala to anyone who want trust, prompt and professional service in their transaction management.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Thank you for the high praise! We're honoured to be your preferred remittance partner and will continue working hard to deserve your trust. 🚀
Nala is very good in sending money to…
Nala is very good in sending money to family and friends as fast as anything
16. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra NALA
Thank you for your honest review. Do let us know what we need to do to earn that 5 star rating from you. 🙏
Svar fra NALA
Merci beaucoup pour cet avis 5 étoiles ! 🤝
RATES YOU CANNOT RESIST WITH NALA
Very helpful, they do take time to get back but they deliver what they promise. They just need to make the process faster otherwise great remit rates
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We appreciate you highlighting our competitive rates. It's our goal to save you money on every transfer, and feedback like this tells us we're succeeding. 🤑
Very hospitable and kind
Very hospitable and kind. Top notch customer service and great service
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra NALA
We appreciate you highlighting our support service. Knowing we could resolve your query effectively is the best feedback we can get. 🤗
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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