My Oralux Anmeldelser 

160
•
TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 4 av 5 stjerner

My order shipped on time with tracking and was delivered in good condition. Easy to follow instructions were included. I have just started the daily Oralux treatments (3 days) and so I cannot... Vis mer

Vurdert til 5 av 5 stjerner

My device arrived today. I have to say I am very impressed with Oralux and their team. After an address issue ( I created) and an order cancelation due to my mistake and order sent back to the provide... Vis mer

Vurdert til 4 av 5 stjerner

We followed some crazy tracking before our package finally arrived. The package appeared to be jumping all over the country. Once our devices arrived, we charged them up and began using them right a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quick response to my request to replace a defective red light therapy device. Maria provided info on the process and followed up with updates. Disappointed in the device itself, just two months of u... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

160 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(160)

159 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

The customer service was 5 star plus!

There were issues with my initial order due to website malfunctions. I then began interacting with the Oralux customer service. It took numerous tries to correct my order problem, but throughout the process, the representatives were courteous, helpful, friendly, and tireless in resolving my order! Kudos Carlos, Sophia and the crew!!

21. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! It's great to hear Carlos, Sofia, and the team stayed so courteous and persistent through those repeated attempts until everything got sorted out, we'll be sure to pass along your thanks to them. Now that the order issue is resolved, we hope you received everything correctly and can start using the device soon. We'd love to hear how your results come along, and if you ever need usage tips or have questions, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 4 av 5 stjerner

Gums are improving and have only been…

Gums are improving and have only been using a couple of weeks.

23. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Seeing improvement in your gums after just a couple of weeks is a great sign, staying consistent with your routine will help keep that progress going. As an extra tip, the GumRevive Gel is completely optional, but pairing it with your sessions can help enhance those results even further, you can find it at myoralux.com under the GumRevive Gel product listing. We'd love to hear how things look after a couple more weeks. If you have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Delivery was prompt and I was kept…

Delivery was prompt and I was kept informed throughout.

23. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! A smooth, well-communicated delivery really sets the tone for the rest of your journey with the product, so we're glad that part went so well for you. As you get ready to start your sessions, just a quick reminder: they run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Vurdert til 4 av 5 stjerner

Not compatible with oral psoriasis, my general practitioner warned me with the specific proble. I am dealing with i can not take a chance of a bad reaction.

I was warned by me doctor that with the unusual severe reactions I have with my oral psoriasis I can not risk an unexpected rebound effect putting me in the hospital. I really wanted this to be an answer for me but my issues are not caused by aging.

22. september 2026
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Svar fra My Oralux

Thank you for sharing your experience, and we completely understand prioritizing your doctor's guidance given how severe your reactions can be, that's absolutely the right call. Your health comes first for us, and we fully respect your decision. If you'd like to explore our other products, feel free to check them out at myoralux.com. If you'd like any assistance with a return, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.

Oralux Support Team

Vurdert til 4 av 5 stjerner

New Users

We followed some crazy tracking before our package finally arrived. The package appeared to be jumping all over the country. Once our devices arrived, we charged them up and began using them right away. So far it is not making a noticeable difference, but we are only on Day 4. The power button is a little bit sensitive, but the device is comfortable in my mouth, and time will tell if it makes a big difference in my gums. I am optimistic that it will.

22. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! We're sorry for the inconvenience with your shipment. It's still an early stage, so we'd encourage a bit of patience as you continue your routine. As an extra tip, the GumRevive Gel is completely optional, but pairing it with your sessions can help enhance those results even further, you can find it at myoralux.com under the GumRevive Gel product listing. If you have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

So easy to use

So easy to use and appreciate fast feedback to questions . Having only used twice (without the gel) gums were more pink with slight tingle . Looking forward to results at 2 months !

22. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Noticing your gums looking more pink with a slight tingle after just two uses, even without the gel, is a great early sign, and that's exactly the kind of experience we want every customer to have. Just a reminder that consistency is key to seeing the best results as you work toward that 2-month mark. We'd love to hear how things progress, and if you'd ever like to try pairing your sessions with the GumRevive Gel to potentially enhance the results, or have any other usage questions, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 4 av 5 stjerner

Simple and easy to use!

Although, it's just been several days of use,its been very easy. Just a couple of minutes each day is all it takes! Amazing!! I'm positive that with further use, I'll see continued improvement.

19. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Finding it so easy to fit into your day after just a few sessions is a great sign, and that consistency will be key to seeing the continued improvement you're expecting. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so there's no need to keep track of the time yourself, you can simply relax and let it do its work. We'd love to hear how your results develop over time. If you'd ever like usage tips or have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 4 av 5 stjerner

Working already…

The package tracking was suspect but the device arrived on time. I have to say, and it’s crazy to me, after two nights, my teeth feel tighter already.

21. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Feeling your teeth tighter after just two nights is a fantastic early sign, even with the tracking concerns along the way. Staying consistent with daily use will be key to keeping that progress going. As an extra tip, the GumRevive Gel is completely optional, but pairing it with your sessions can help enhance those results even further, you can find it at myoralux.com under the GumRevive Gel product listing. We'd love to hear how things continue to develop for you. If you'd ever like usage tips or have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 4 av 5 stjerner

I received my order despite me putting…

I received my order despite me putting the wrong address on the original order. I sent my correct address within an hour of my order, but it was too late to stop the original package. Instead, they sent me a replacement which I received. I was very impressed with their service!

17. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! It's great to hear the team stepped in with a replacement after the original package couldn't be redirected, even though the correction came in quickly. We care just as much about the quality of the product as we do about making sure customers are satisfied with the service and can start their treatment without any issues. We'd love to hear how your results come along. If you'd ever like usage tips or have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

So happy! We had dental work done while traveling…

We had dental work done while traveling to Korea and we were amazed at the amount of poor care we had received in the US to date. In Korea red light therapy and several other alternate treatments are the norm and I have already seen a huge improvement in my dental health, sensitivity and most importantly the gum health is better and the recession has stopped and there even seems to be new gum growth with less bleeding, issues, etc. I am very happy with the purchase.

14. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! That kind of meaningful turnaround, especially after comparing care standards abroad, is exactly the kind of experience we want every customer to have. Staying consistent with your routine tends to help keep that progress going. We'd love to hear more about your results as time goes on. If you have any questions about the product or would like tips along the way, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Carlos responded quickly for my request…

Carlos responded quickly for my request of the free articles that came with my device purchase. Thank you

19. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Carlos's quick turnaround on your request is exactly the kind of service we want every customer to have, we'll be sure to pass along your thanks to him. If you'd ever like usage tips or have any questions about the product, we'd love to help you get the most out of your results, just reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Just got started

Just got started. So far, so good.

21. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Getting off to a good start is exactly what we like to hear as you begin your routine. Staying consistent with daily use will be key to seeing the best results over time. As an extra tip, the GumRevive Gel is completely optional, but pairing it with your sessions can help enhance those results even further, it's specially formulated to activate under the device's light spectrum to support your gums and speed up progress. You can find it at myoralux.com under the GumRevive Gel product listing. If you have any questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Carlos is the most polite person I have…

Carlos is the most polite person I have ever dealt with concerning an issue on my order. He did great and solved my problem. Thank You Carlos!

21. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! Carlos's politeness and problem-solving made a real impression, and we'll be sure to pass along your thanks to him. We'd also love for you to share your progress with us down the road, we're excited to hear about the results you'll see. If you'd ever like usage tips or have any questions about the product, we'd love to help you get the most out of your results, just reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Concerned about my receding gums and…

Concerned about my receding gums and looking forward to seeing an improvement!

20. september 2026
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Svar fra My Oralux

Thank you so much for taking the time to share this! It's great to hear you're looking forward to seeing improvement with your receding gums. Staying consistent with your daily sessions tends to give you the best chance of noticing real results over time. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. We'd genuinely love to hear how things go for you in a few weeks. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Maria gave good customer service

Maria gave good customer service, was helpful, kind and responded in a timely manner. Everyone at Oralux was friendly and helpful. I look foward to ordering from them in the future. Thank you! 😊

18. september 2026
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Svar fra My Oralux

Thank you so much for taking the time to share this! We'll be sure to pass along your kind words to Maria. We're genuinely here to help with any questions or concerns our customers may have, and whenever you're ready to place another order, we're happy to assist, just reach out to us at support@myoralux.com or +1 302-603-1335, or visit myoralux.com.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Once they got my request just for 1 day…

Once they got my request just for 1 day the request resolves

17. september 2026
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It's great to hear your request was resolved quickly and accurately, that's exactly the kind of service we want every customer to experience. We're happy we could help, and if you have any questions about the product, your order, or anything else, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Cust Serv response was great!

Their response time to my email with questions was really fast—within a couple of hours, I think! The tone of the emails was friendly and supportive, and the explanations very clear.

16. september 2026
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Svar fra My Oralux

Thank you for sharing your experience! That's exactly the experience we want every customer to have with our service. We'd love to hear more about your experience with the product as you continue using it, we're happy to share usage tips or answer any questions you might have, just reach out to us at support@myoralux.com or +1 302-603-1335.

Oralux Support Team

Vurdert til 5 av 5 stjerner

Great customer service

I received my product only a couple of days ago, so can't comment on its effectiveness, but I have to say, this company has the best customer support. They're so prompt in responding and addressing your concerns and making you feel like a valued customer.

17. september 2026
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Svar fra My Oralux

Thank you so much for taking the time to share this! It really means a lot to hear our customer support left such a strong impression, being prompt and attentive enough to make you feel truly valued. As you get started with your first sessions, just a quick reminder: they run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vurdert til 3 av 5 stjerner

It is kind of large

It is kind of large. I have a hard time keeping it in my mouth. It gags me.

18. september 2026
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Svar fra My Oralux

Thank you so much for sharing this feedback! We understand it can take some getting used to at first, and we appreciate you letting us know about the fit feeling large and triggering your gag reflex. Just to note, the sessions are actually quite short, only 12 minutes, once a day, so it's a brief part of your daily routine. The results can be truly impressive with consistent use, and pairing your sessions with the GumRevive Gel is a great optional step that many find helps enhance those results even further. If the discomfort continues, please feel free to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help find the best solution for you.

Oralux Support Team

Vurdert til 5 av 5 stjerner

They honored their return policy 100%.

They honored their return policy 100%.

17. september 2026
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Svar fra My Oralux

Thank you so much for taking the time to share this! It really means a lot to know our return policy was honored fully and left you with a positive experience. If you'd ever like to explore anything else from our range of products, you're welcome to browse our full selection at myoralux.com. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

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