My order shipped on time with tracking and was delivered in good condition. Easy to follow instructions were included. I have just started the daily Oralux treatments (3 days) and so I cannot... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My device arrived today. I have to say I am very impressed with Oralux and their team. After an address issue ( I created) and an order cancelation due to my mistake and order sent back to the provide... Vis mer
We followed some crazy tracking before our package finally arrived. The package appeared to be jumping all over the country. Once our devices arrived, we charged them up and began using them right a... Vis mer
Selskapet har svart
Quick response to my request to replace a defective red light therapy device. Maria provided info on the process and followed up with updates. Disappointed in the device itself, just two months of u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Kontaktopplysninger
8 The Grn Ste R , 19901, Dover, USA
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4,5
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Love it!
I came across this product while on YouTube. My gums have been an embarrassment to me for a long time. I ordered it and received it a couple weeks ago. I have already noticed a difference! I am glad I ordered it!
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It really means a lot to hear that after dealing with something that's been an embarrassment for so long, you're already noticing a difference after just a couple of weeks, that's such an encouraging result. Staying consistent with your daily sessions from here tends to help build on progress like this even further over time. Just a quick tip: if you'd like to enhance the results even more, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Happy Customer
Carlos resolved my issue quickly and was very respectful and courteous. I had accidently activated a subscription when I place an order a few weeks ago, and he canceled the subscription and issued a refund immediately.
Thank you Carlos!
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear Carlos resolved the accidental subscription activation so quickly, respectfully, and courteously, including handling the cancellation and refund right away, that kind of prompt, considerate support is exactly what we strive for with every customer. We'll be sure to pass along your thanks to him, we know it'll mean a lot. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
ORALUX NIGHTLY
I have been using the Oralux for about a week and it feels like it is helping already with some of the sensitivity I have.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear that after just about a week, you're already noticing some improvement with your sensitivity, that's an encouraging early sign. Staying consistent with your daily sessions from here tends to help build on progress like this even further over time. Just a quick tip: if you'd like to enhance the results even more, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
THEY REALLY DO TAKE TIME TO GET THE PROBLEM FIXED
I HAD MY ORALUX 1 WEEK THEN IT STARTED FLASHING, SO I PUT IT ON CHARGE AND IT WOULDNT CHARGE, SO I EMAILED THE SUPPORT TEAM AND GOT A VERY FRIENDLY PERSON THAT HELPED ME TO GET TO THE PROBLEM WITH HIS DIRECTION WE GOT IT FIXED. FAST AND EFFEICENT. THANKS
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear our support team was able to quickly and efficiently guide you through resolving the flashing and charging issue after just one week, that kind of fast, hands-on help is exactly what we aim to provide whenever something unexpected comes up. We'll be sure to pass along your thanks to them, we know it'll mean a lot. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Wonderful product
I have been using it for less than a week and my gum discomforte has lessend alot.
I feel a big difference in my mouth.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear that in less than a week, your gum discomfort has lessened so much, that's such a strong and encouraging early result. Staying consistent with your daily sessions from here tends to help build on progress like this even further over time. Just a quick tip: if you'd like to enhance the results even more, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
They sent me a new device because the…
They sent me a new device because the one l received was defective. So far, l have been using it every day for one week now. Says about 90 days l should start noticing improvement in my gums.
Thank you Oralux
Joe M.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this, Joe! It's great to hear our team promptly sent a replacement after the defective unit, and that you've been consistent with daily use for a full week now. Staying on that same routine over the coming weeks will give you the best chance of seeing the improvement in your gums around the 90-day mark. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
My use of Oralux
Short time of use, comfortable in mouth, easy clean.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear it's comfortable in your mouth and easy to clean, and that the session time feels manageable too. Just a quick reminder for ongoing care: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Item is as described with prompt…
Item is as described with prompt delivery. It implies the gel is needed or required. A tube should have been included, considering the price.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for sharing this feedback! It's great to hear the item matched the description and arrived promptly. Just to clarify: the GumRevive Gel is completely optional, the device works well entirely on its own, so it's not required for effectiveness. If you'd like to explore getting the gel, please feel free to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help you look into your options. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Need more time to try this but so far, it’s ok!
It took quite awhile to receive this but I like it. I have only had it a couple of days so probably not a fair review. I do wish a sample of the gel would be part of the package as the instructions say to use it and I didn’t know that prior to purchasing.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for sharing this feedback! We understand the wait was longer than expected, and we appreciate your patience through that. Just to clarify about the gel: it's actually completely optional, the device works well entirely on its own, so you haven't missed out on effectiveness by not having it. We understand the wish to have known that before purchasing, and we'll be sure to pass this feedback along to our team for consideration. If you'd like to explore getting the gel, please feel free to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Everyone that helped me was totally…customer service
Everyone that helped me was totally professional and responded quickly they showed concern for my need and quickly helped me solve the problem
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear everyone who assisted you was professional, quick to respond, and genuinely attentive to your needs while resolving the issue, that kind of consistent care across the whole team is exactly what we strive for. Just a quick tip for your ongoing routine: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time, and rinsing the mouthpiece with lukewarm water after each use will help keep it in great shape. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
My experience was absolutely perfect!
My experience was absolutely perfect. Oleg was punctual, polite, respectful, and did a fantastic job on my tub! He gets a 20 out of 10 in my book!
I looked into getting my tub done and Oralux reached out immediately with clear and direct explanation of what would be done. It was scheduled immediately and even helped me out by doing it on a Saturday morning, so I didn't have to take time off. Highly recommend!
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this and for the wonderful 5-star rating! We truly appreciate you taking a moment to leave your feedback. If you have any questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear your gums are healthier, that kind of progress is exactly what we hope everyone experiences. Staying consistent with your sessions tends to help support that continued improvement even further over time. Just a quick tip: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) and let it air dry completely before storing, that'll help keep it in great condition for the long run. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
It didn’t include a plug to plug into…
It didn’t include a plug to plug into the wall. I did have a charger I could use. So it works fine. I don’t know how to tell if it is improving my gums. They look the same.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! Just to clarify about the wall plug: it's not included with the device, but since it uses a standard USB-C cable, any USB-C wall adapter you already have, like from a phone charger, will work perfectly fine. As for tracking gum changes, it can sometimes take a few weeks of consistent daily use before visible improvement becomes noticeable, so we'd encourage sticking with your routine and giving it a bit more time. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Great after purchase support!
Had a great buying experience and fast shipping! Had some confusion over how quickly the fully charged device should turn on but was happy to receive assistance from a support representative who cleared it up. I am very happy with this Oralux product!
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear the buying experience was smooth with fast shipping, and that our support team was able to clear up the confusion about the device turning on after a full charge. Just for reference going forward: holding the power button for about 1.5 seconds is what activates it once it's charged. We're so glad you're very happy with the product overall, and if you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
great company
great company , let me keep my reimbursement because of my integrity. couldn't find my charger, they sent me $20.00 to by one. Later on I found it by taking the plastic out. Called them back to write them a check to pay them back, and they told me to keep it. Wow what a great company.
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear our team's approach left such a strong impression on you, letting you keep the reimbursement even after finding the charger later speaks to how much we value doing right by our customers. Just a helpful note for the future: the charger and manual are actually tucked underneath the plastic tray where the device sits in the box, so that's a great spot to check first if anything seems missing down the road. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Customer service was very helpful
Customer service was very helpful. The device works well but only time will dictate how well.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear customer service was so helpful, and that the device is working well so far. As you continue with regular use, time and consistency will really be key in revealing the full results. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Bought this in hopes that it will help…
Bought this in hopes that it will help with my teeth and gums. I have only had for two days so can't say if anything has changed yet. While waiting for delivery I got concerned because it sat in the same spot for days, I emailed and someone got back to me right away and assured me that it was on its way. It arrived two days later. Everyone has been very helpful and friendly. Ask me again in 30 days and I will let you know how it does.
Jody
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's great to hear our team responded quickly to ease your concerns while the shipment seemed stalled, and that it ended up arriving safely just two days later. We really appreciate you being open to checking back in with us in 30 days to share how things are progressing. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
How could this possibly work?
There is very little information about use that comes with the Oralux. How do you clean it after each use? Basics like this are not found.
More important is that this feels like a child sized device and leaves a huge number of my teeth without coverage.
I am not happy with the product or the support provided with the product.
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for sharing this feedback, and we sincerely apologize for the inconvenience this has caused. We've already reached out to you by email with the full usage instructions and everything you need to know, so please check there for the complete details. In the meantime, here's a quick summary: after each use, rinse the mouthpiece under lukewarm water (never hot) and wipe it with a soft cloth and a little mild soap, avoiding toothpaste since it can scratch the surface, then let it air dry completely before storing. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Needs a user manual to ship with the product!
The product arrived with little to no instructions, and no user manual. Other than that, I'm using it daily, and it seems to be working fine. Too soon to see results yet.
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for sharing this feedback! We've already sent the manual over to you by email, so please check there, but in case you haven't seen it yet, here's a quick rundown: hold the power button for about 1.5 seconds to turn it on, and each session runs for 12 minutes before shutting off automatically, so you can simply relax and let it do its work. For cleaning, rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, wipe it with a soft cloth and a little mild soap (avoiding toothpaste, which can scratch the surface), then let it air dry completely before storing. It's great to hear you're staying consistent with daily use, that's exactly what will give you the best chance of seeing results as time goes on. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
I couldn’t get my Red Light to connect…
I couldn’t get my Red Light to connect to any of the outlets that I tried to get battery on my Red Light Therapy. I had used it about 5 times and couldn’t imagine what the problem was. Carlos, was my support who said he would send a new connector. I felt relieved that i had someone to fix my problem.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear Carlos stepped in to help resolve the charging connector issue after those first five uses, and that having his support brought you such relief. We'll be sure to pass along your thanks to him. Just a helpful note for the future: the charger connects to any standard USB-C port, so a phone charger, laptop, or USB-C wall adapter will all work just fine if you ever need a backup option. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
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