Excellent, seen in minutes and medication posted out straight away at no cost. Brilliant service will definitely use again!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
So helpful and professional. Really nice pharmacist who listened and talked through my symptoms with me . Easy to join the video call. Would definitely use again
Selskapet har svart
Very efficient booking, got an appointment within the next hour. Pharmacist was lovely, knowledgable and thorough. My medication also arrived in a timely manner. 100% recommend
I spoke to a lovely male pharmacist. He was very professional but very caring and understanding. He offered some great advice and my prescription will be with me in the morning! Great service
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Avoid frustrating waits for GP appointments. Get an online consultation for common conditions, and medication when you need it. Delivered for free.
Kontaktopplysninger
Storbritannia
- mylocalsurgery.co.uk
4,4
Enestående
568 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As soon as I applied online I directly…
As soon as I applied online I directly got booked for a next day consultation,the consultation pretty well.am very satisfied.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Fatoumata,
Thank you so much for taking the time to share this feedback, it really means a lot to us. Your support and kind words are truly appreciated. If you ever need assistance in the future, please don’t hesitate to get in touch
Best Wishes,
The My Local Surgery Team
Fabulous
Fabulous, so quick and easy to speak to a medical professional and get the help I need instead of the 8am scramble to get a GP appointment.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello ,
Thank you very much for your wonderful feedback. We’re delighted to hear that you found the service quick and easy, and that you were able to speak to a medical professional without the stress of securing a GP appointment. We’re really pleased we could provide the support you needed.
If you ever need assistance in the future, please don’t hesitate to get in touch
Kind regards,
The My Local Surgery Team
This is an amazing efficient service…
This is an amazing efficient service for treatment of a list of conditions. Working for the NHS for many years this service takes the pressure off GP services.
Friendly pharmacist.Thank you
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Andrea,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Absolutely Fantastic
What a brilliant service. I've been trying to get a GP appointment but to no avail, so I thought I'd try this video consultation instead and I'm so pleased I did. I spoke with a lovely pharmacist called Isaac who was so helpful and I'll receive my medication by courier tomorrow. Thank you so much for such a wonderful experience
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Francine,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Wishing you a speedy recovery :)
Best wishes,
The My Local Surgery Team
Absolutely amazing
Absolutely amazing
On time and so simple thank you
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Christine,
Thank you very much for your kind feedback. We’re so pleased to hear that you had a great experience and found our service both simple and accurate. Your satisfaction truly means a lot to us, and we really appreciate you taking the time to share your thoughts. Should you ever need any assistance in the future, please don’t hesitate to reach out
Best wishes,
The My Local Surgery Team
Great service
Great service. Very quick and easy to
use. next day delivery to my house for repeat prescriptions .
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hi Sarah,
Thank you so much for taking the time to share this feedback, it really means a lot to us. We’re so glad to hear that you found the service quick and easy to use, and that the next-day delivery worked well for you. Your support and kind words are truly appreciated, and we’re always here if you need anything at all.
Best Wishes,
The My Local Surgery Team
Brilliant service
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Kim,
Thank you for sharing this, it genuinely means a great deal to our team. We’re so pleased you had a positive experience, and we’re always here if you need any support.
Kind regards,
-The My Local Surgery Team
Excellent
Very easy,straightforward,very polite helpful pharmacist.
Would recommend this service
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello,
Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you found our service easy and straightforward, and that our pharmacist was polite and helpful. Your recommendation means a great deal to us. Our pharmacist and team work hard to ensure everyone is well taken care of, and we’re very happy that our efforts are making a meaningful difference.
We truly appreciate your support and look forward to helping you again in the future 😊
Kind Regards,
The My Local Surgery Team
What a great service
What a great service, can't recommend highly enough for those illnesses that you can speak to someone about rather than having to be physically assessed. Booked my call within an hour of going online, great efficient, helpful and knowledgeable pharmacist. My antibiotics were sent that day and I received them the next morning. Brilliant.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Helen,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Had an appointment on the 2/12/2025 and…
Had an appointment on the 2/12/2025 and was prescribed antibiotics that I paid £10 for & still haven’t received them . I want a refund . Nearly £500 loss from not being able to work because they were not sent.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Morgan,
Thank you for getting in touch and sharing your feedback. I completely understand how upsetting it must be not to receive your prescription on time, especially when you’re unwell.
Your order was placed on 2nd January and was dispatched the same day. Unfortunately, it appears to have been lost during transit and was not scanned into the courier’s system, which caused the delay. Please don’t worry, I’ve already arranged for a replacement to be sent to you via first-class delivery, and I will personally monitor it to make sure it reaches you as quickly as possible.
Once again, we sincerely apologise for the inconvenience this has caused. In the future, for situations like this, please don’t hesitate to contact our customer service team directly, as they’ll be able to help resolve the issue more quickly.
Regards,
The My Local Surgery Team
Delivery is a joke
Paid extra for next day delivery for antibiotics for tonsillitis. Was promised I'd have them the next morning. It's now 11:30pm and they still aren't here. Would've been easier if they could've just let me pick up from a pharmacy.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Michael,
Thank you for sharing your feedback and bringing this to our attention. I’m really sorry for any inconvenience caused.
Upon checking, I can see that your order was delivered successfully yesterday. I understand that you had paid for the 24-hour guaranteed delivery, but it was delivered within 48 hours. To resolve this, we’ve processed a refund of the postage fee to your original payment method.
Once again, I sincerely apologise for the inconvenience and frustration this may have caused. We really appreciate your patience and understanding and look forward to providing you with a seamless experience going forward.
Kind Regards,
The My Local Surgery Team
Brilliant
Brilliant. Appt within an hour and antibiotics delivered through my door the next day (new year's eve). 10 stars from me!
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Suzanne,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
I was able to book an appointment…
I was able to book an appointment within an hour and my prescription was with me the next day. Friendly, quick and very convenient service.
25. desember 2025
Svar fra My Local Surgery
Hello,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
Such a helpful and friendly service
25. desember 2025
Svar fra My Local Surgery
Hello Kirsten,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Really good service
Really good service. Having been poorly all over Christmas I wish I knew about this service sooner. Called on time and was polite and helpful. Thanks
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Charlotte,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes,
The My Local Surgery Team
Brilliant service
Brilliant service. When booking a doctors appointment can take weeks this service was provided same day by a very polite and patient lady. Thank you
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Andrew,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience and that our team was able to provide thorough and helpful care from the comfort of your home. Your words mean a lot to us, and we’re glad we could make your consultation easy and effective while you’re unwell.
Best wishes,
The My Local Surgery team
Brilliant service
Brilliant! Fast service, had appointment on time, got delivered in days so I don’t have to worry before Christmas. Highly recommended.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Wishing you a pleasant holiday season and continued good health.
The My Local Surgery Team
what a wonderful service
what a wonderful service. i hadnt realised my doctors were no longer prescribing mini pill and they signposted me to my local chemist who were always too busy to deal with me so in desperation i found this on google and within 20mins of looking i had my pills in the post. Lovely lady on the video call too. i will definately use this service again. its so simple.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Harris,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
Impressive
I was very impressed this service is available. It saved taking a GP appointment which wasn't necessary, so the GPs can treat those that need the appointments.
I was able to book a next day video consultation and my prescription arrived a day later. Great service, thank you!
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Helen,
Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your thoughts.
Our team works hard to make healthcare more convenient and comfortable, especially for those who find it difficult to get a GP appointment, so it’s wonderful to know our efforts are making a difference.
We really appreciate your support! If you ever need assistance in the future, please don’t hesitate to get in touch.
Best wishes and happy holidays!
The My Local Surgery Team
Great service would higly recommend
Great service ..very understanding x
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra My Local Surgery
Hello Debbie,
Thank you so much for your positive feedback! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to get in touch !
Best wishes,
The My Local Surgery Team
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