Dealing with this company is and was a very mixed bag. The good helpers are beyond that to the point of excellence, but sadly the bad ones are in equal measure very bad at their job. I would recommend... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The advisor was very helpful, gave me all the options available. They understand people’s circumstances especially at this moment in time. This company has the customers best interest at heart and do... Vis mer
Selskapet har svart
Thank you Martin for your incredible support when I contacted you on Friday evening. Absolute delight to deal with yourself and you made what I thought would be a difficult call such an easy and smoot... Vis mer
Selskapet har svart
This company is great at their job. Understanding and appreciation what a problem it is when a telephone company request payment when not actually owed, when not with them and ongoing query. So they p... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om EP Financial Solutions
Skrevet av virksomheten
Helping you find a way forward
Financial difficulty can happen to anyone. A change in circumstances, an unexpected expense, or simply the rising cost of everyday life can make managing commitments more difficult than expected. If you've heard from us, we're here to help you understand your options and find a way forward.
Everyday People Financial Solutions (EP Financial Solutions) works on behalf of trusted brands to support their customers, typically when an account has fallen into arrears. Our role is to understand your circumstances and work with you towards a solution that is affordable, realistic and sustainable.
We listen. We don't judge.
We understand that talking about money can sometimes feel difficult. That's why our trained specialists take the time to listen and understand your individual circumstances. We'll talk through your situation with you, consider what you can reasonably afford and help identify an appropriate way forward.
There isn't a one-size-fits-all answer. Everyone's circumstances are different, and the support we provide is centred around finding a solution that works for your situation.
Support built around real life
Our goal is to make dealing with financial difficulty feel more manageable. That means treating you with respect, communicating clearly and giving you the opportunity to tell us when something has changed. If you're struggling, we'd encourage you to speak with us so we can understand what's happening and explore the support available to you.
We're committed to delivering a customer experience built around compassion, understanding and sustainable outcomes.
Everyday People Financial Solutions is authorised and regulated by the Financial Conduct Authority and is part of the Everyday People Group of companies.
How can we help?
Find out more about EP Financial Solutions, manage your account online, or get answers to some of our most frequently asked questions.
Kontaktopplysninger
9 George Square, G2 1DY, Glasgow, Storbritannia
- 0141 846 0765
- contactus@MyEPFS.com
- myepfs.com
4,5
Enestående
510 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The conversation is very calming and…
The conversation is very calming and collective all sorted happy with the surface provided
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
It’s nice to hear that you felt at ease. We appreciate you taking the time to share this.
Julie
Julie, thank you, I believe you have impacted my life beyond the call of duty today you went above and beyond to provide advice and help on how to manage my debt via a charity. My rare disease has left me unemployed and in debt while trying to rebuild my life with an 11 and 13 year old that I am doing my best for and my best is working as I am finding amazing people like you Julie who are professional, wise and equally caring towards humanity and the community. This has changed my opinion on debt recovery and I am forever grateful I will now face the other numbers I need to call with more positivity that the future can be brighter and hopefully I can rebuild and start again. Emily Rose
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Emily, thank you for sharing this. We’re so glad Julie could offer the care and practical support you needed at such a difficult time. We’ll make sure she sees your lovely words. Wishing you and your family all the very best as you move forward.
A really understanding customer service…
A really understanding customer service advisor , polite calm and understanding young lady
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your feedback. We’re glad your adviser made you feel comfortable and listened to.
Really helpful.
Really helpful.. understood my situation..
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your review. We’re glad we could help.
Excellent customer service
The support was excellent. She sounded like she cared, not just doing the basics to get paid.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We’re so pleased you felt genuinely cared for and supported. Thank you for taking the time to post a review.
Very helpful and gave me various…
Very helpful and gave me various options to clear my outstanding debt, but I just want it out of the way and explained I would get by.
There are people worse off than me in this crazy world.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for sharing this. We’re glad you felt supported and were given different options to consider. We wish you all the best moving forward.
Being hmvery helpful to me
Being hmvery helpful to me I'm happy with your service and for your help thankyou
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your review. We’re glad we could help.
It was very straightforward and I was…
It was very straightforward and I was given all the help and support I needed Thank you
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We’re glad everything went smoothly and that you felt supported throughout.
Customer service
It was great experience with customer service
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We’re really pleased you had a great experience with our team. Thank you for your review.
Positive review !!
The guy on the phone was good and very professional. He understood my situation and listened most importantly. The guy was also very welcoming and easy to talk to
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for sharing your experience. We know how important it is to feel heard, so we’re really pleased you felt understood.
Amazingly helpful staff
Amazingly helpful staff. That will do their utmost to assist you .
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your kind words. We’re really pleased our team could be there to assist you.
Good customer service
Good customer service, really helpful
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your kind review. We’re pleased we could help.
Easy to speak to
Easy to speak to, information taken on board to liaise with the company causing the problem. Also given further numbers to carry on my complaint.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for sharing this. We’re glad the call helped move things forward and that you now have the information you need to continue with your complaint.
The advisor that I talked to today was…
The advisor that I talked to today was so helpful and understanding .
I felt calm and able to understand what the plan was next.
Brilliant
Thank you
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your review. We’re glad you felt understood and came away feeling calmer and clear about what happens next.
Svar fra EP Financial Solutions
Thank you for the review. If our team can help in any way don't hesitate to contact us.
“Excellent service from ANDREA!
“Excellent service from EP Financial Solutions. Andrea was very professional, friendly and helpful throughout the whole process. She explained everything clearly, answered all my questions and made everything easy to understand. I really appreciated Andrea’s patience and support, and I felt confident and well looked after. I would highly recommend Andrea and EP Financial Solutions to anyone looking for professional financial advice. Thank you, Andrea, for the excellent service!”
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to provide this review. We’re so pleased Andrea looked after you so well, and we’ll make sure she sees your kind words.
The advisor was friendly and helpful
The advisor was friendly, very helpful and listened to me without judgement. She also remembered me from a previous call so I didn't need to repeat myself. She supported me to make a payment plan that was affordable for me and I really appreciated that.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for sharing your experience. We know conversations about finances aren’t always easy, so we’re really pleased you felt comfortable, listened to and supported. It’s also great to hear that you found a payment plan that works for you.
I have a good experience to have…
I have a good experience to have communication with advisor. He was kind and gave me every possible help.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your review. We’re pleased to hear your adviser was kind and helpful.
Thank you Martin!! 11/10
Thank you Martin for your incredible support when I contacted you on Friday evening. Absolute delight to deal with yourself and you made what I thought would be a difficult call such an easy and smooth one. The company are very lucky to have you and I wish you all the best in the future, you will absolutely smash it. Keep being amazing. Much love from Mwansa
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for such a lovely review, Mwansa. We’re so pleased Martin made everything feel easy and straightforward. We’ll make sure your kind words are passed on to him!
My experience with EP Financial…
My experience with EP Financial Solutions was very positive. They were very helpful, while being efficient at what they do. I have no hesitation in recommending this organisation.
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your kind words and recommendation. We’re really pleased you had a positive experience with our team.
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