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My Furniture UK Anmeldelser 

13 160
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great choice and easy to order. Very helpful staff. I am so happy with my dining table and chairs. It looks perfect in my dining area. The delivery was exceptional and assembly quick. I would defini... Vis mer

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Vurdert til 5 av 5 stjerner

Everything great from ordering to delivery , chair as described , easy to assemble, very comfortable for my 87 year old mother and fab height for her only being 5 ft 2.5 inches her feet are able to to... Vis mer

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Vurdert til 2 av 5 stjerner

The chair that I ordered was not as I expected so I decided to seek a refund as they didn’t have anything else that suited my requirements. They charged me £30 to return the poof. The reason it was... Vis mer

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Vurdert til 5 av 5 stjerner

I love my furniture they are fabulous to work with the delivery people are fantastic! I always work with Chan in the showroom who is an absolute gem!! The company is so lucky to have him representing... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(13 160)

366 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have needed to find the right size …

I have needed to find the right size and shape chairs as to fit comfortably in my kitchen area, I've been through a few sets now, unfortunately, so I took another chance with these chairs as they not only very comfy but also a good size for limited space!! The problem was my table because it has a centre pillar/pedestal and chairs were not able to push right in due to hitting the pillar!!
The colour i chose is absolutely gorgeous and finally after several failed and costly mistakes, I went ahead & bought these. I couldn't be happier, the quality is great and so easy to put together, this coming from someone that doesn't even own a tool box!!
So comfortable and fit is spot on.

24. juli 2026
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Svar fra My Furniture UK

We're delighted to hear you've finally found the perfect chairs for your space. It's wonderful to know they fit your table so well, were easy to assemble, and have met your expectations for both comfort and quality. We hope you enjoy them for many years to come.

Vurdert til 5 av 5 stjerner

The website was very helpful

The website was very helpful, in particular we could choose dining chairs and bar stools to match. The order was simple and the delivery was just a few days.

The chairs are great and would highly recommend this Company.

Best
Mike

20. juli 2026
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Svar fra My Furniture UK

We're pleased to hear you found our website easy to use and were able to find matching dining chairs and bar stools. It's wonderful to know you're happy with your purchase and our delivery service. We truly appreciate your recommendation.

Vurdert til 2 av 5 stjerner

You’ll have to pay if you return the item

The chair that I ordered was not as I expected so I decided to seek a refund as they didn’t have anything else that suited my requirements.
They charged me £30 to return the poof.
The reason it was not as expected was that we had previously purchased a pink version of the seat which was the correct size. The blue seat that we thought we were purchasing was in exactly the same section as the pink. We naturally assumed it would be the same size which it was not.

19. juli 2026
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Svar fra My Furniture UK

We're sorry that the chair wasn't the right choice for you.

As this was a return due to a change of mind rather than a fault with the product, the return costs were the customer's responsibility, as clearly set out in our Terms & Conditions. Before arranging the collection, we confirmed the £30 collection charge with you, and this was accepted. We also offered you the option of arranging your own courier if you preferred.

We always aim to be transparent about our returns process and appreciate you taking the time to share your feedback.

Vurdert til 5 av 5 stjerner

Love !My furniture had a few pieces…

Love !My furniture had a few pieces from them , really nice furniture and accessories at a really good price, they are modern and good quality, delivery has always been impeccable

30. november 2025
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Svar fra My Furniture UK

Thank you for your review. We're delighted to hear you've enjoyed so many of our furniture pieces over the years and that you've been pleased with their quality and our delivery service. We truly appreciate your continued support and look forward to welcoming you back again.

Vurdert til 5 av 5 stjerner

Lovely furniture

Lovely furniture, very organised and quick delivery.

30. juni 2026
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Svar fra My Furniture UK

Thank you for your review, we're delighted to hear you love your furniture and that you were pleased with our organised service and quick delivery. We hope to welcome you back again soon!

Vurdert til 4 av 5 stjerner

Product looks good but the screws…

Product looks good but the screws supplied were not long enough to securely hold to wall and one of the holes was slightly out of alignment which ch meant additional work was required to complete the installation

12. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're pleased to hear you're happy with the finished product. We're sorry to hear that one of the holes required a small adjustment during installation. We appreciate your feedback regarding the fixings supplied. We include standard fixings, as the most suitable screws and wall plugs can vary depending on the wall type. While concerns about the supplied fixings are not something we commonly hear from customers, we appreciate you bringing this to our attention, and we'll pass your feedback on to our team. We hope you enjoy your new shelf.

Vurdert til 5 av 5 stjerner

Great web site

Great web site
Immediate reply
Unbelievable fast delivery
Fabulous chair
Thanku

12. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear you had such a positive experience, from browsing our website to receiving your chair. We hope you enjoy it for many years to come!

Vurdert til 1 av 5 stjerner

They wont refund the promised amount after 3 weeks!

Absolutely horrible service.

They wont refund the promised amount after sending the items back! And my walls are all scratched because of the poor delivery. Be aware.

11. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra My Furniture UK

We are sorry to hear that you remain dissatisfied.

You requested to return all six chairs just two days after delivery, however the original packaging had already been disposed of. At your request, we supplied replacement packaging to enable the return, as the items could not otherwise be collected safely.

Following the collection, you raised concerns about alleged damage to your wall. Although we did not accept liability, we offered a goodwill payment of £75 in an effort to resolve the matter.

The remaining deduction relates to the agreed collection and replacement packaging charges, which are clearly outlined in our Returns Policy. We believe the refund has been processed fairly and in line with these terms.

Vurdert til 5 av 5 stjerner

Great customer service

Ordered 6 dining chairs which were delivered on time but we had an issue with one chair. Customer Services were very responsive and the issue was dealt with efficiently. Thanks to Chan for her friendly and professional assistance throughout.
The quality of the chairs is very good and I would definitely buy from My Furniture again.

16. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear you're pleased with the quality of your chairs and the service you received. We'll be sure to pass your kind words on to Chan. We look forward to welcoming you back again!

Vurdert til 4 av 5 stjerner

Great quality

Great quality. Colour matches other furniture I have bought from yourselves

1. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear that you're pleased with the quality and that your new furniture matches your existing pieces perfectly. If there's anything we could do to earn your five stars next time, we'd love to hear your feedback. We hope to welcome you back again soon!

Vurdert til 5 av 5 stjerner

Beautiful and good quality furniture

Stunning console and mirror…We have bought lots of pieces from My Furniture over the years….Always beautiful and exceptional quality :)

30. juni 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear that you love your new console and mirror, and we're especially grateful for your continued support over the years. We look forward to welcoming you back again soon!

Vurdert til 5 av 5 stjerner

Jolie stools

Jolie stools , fabulous quality exactly as described.
Excellent customer service from Chan & team , will definitely buying more from my furniture.

17. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear you're pleased with your stools and the service you received. We'll be sure to pass your kind words on to Chan and the team. We look forward to welcoming you back again!

Vurdert til 5 av 5 stjerner

We bought dining chairs

We bought dining chairs, a bench, and sofa sets. We travelled all the way from Colchester to see the furniture and were truly amazed by the quality and craftsmanship of the furniture available. I would say they have the best quality furniture at a very affordable price. Chad is also super helpful and very welcoming. He stayed on late to show the furniture items even though the showroom official times were over. We are decorating almost half the house with their items and would buy again. Immaculate, superb quality and amazing service. Highly recommended.

27. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra My Furniture UK

Thank you for your great review. We're delighted to hear that your visit to our showroom was worthwhile and that you were so impressed with the quality of our furniture. We'll be sure to pass your kind words on to Chan. We truly appreciate your support and look forward to welcoming you back again.

Vurdert til 5 av 5 stjerner

Fantastic experience

Great, fast & efficient service from start to finish. My chairs are in perfect condition and were well packaged. Absolutely delighted with them and the service provided including the courier service used. Would definitely order from the again.

9. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're delighted to hear you were pleased with both your chairs and the service you received from start to finish. We truly appreciate your kind words and look forward to welcoming you back again.

Vurdert til 5 av 5 stjerner

Easy ordering online

Easy ordering online. Communication and update on delivery was top notch.

4. juli 2026
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Svar fra My Furniture UK

Thank you for your review! We're pleased you found the ordering process easy and appreciated our communication. We look forward to welcoming you back.

Vurdert til 5 av 5 stjerner

Great service and quality

Excellent service and quality

22. juni 2026
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Svar fra My Furniture UK

Thank you for your review! We're glad you appreciated our service and quality. We look forward to serving you again!

Vurdert til 5 av 5 stjerner

Great service

Good quality sofas

25. juni 2026
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Svar fra My Furniture UK

Thank you for your review. We're delighted you were pleased with our service and the quality of your sofas. We appreciate your support!

Vurdert til 4 av 5 stjerner

Lovely chairs

Lovely chairs. Great communication

30. juni 2026
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Svar fra My Furniture UK

Thank you for your review. We're delighted you love your chairs and were pleased with our communication. We'd love to know what we could do even better to earn your 5 stars next time!

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