Furniture And Choice Anmeldelser 30 124

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Our experience with furniture co. was extremely good. Ordering on line was easy. Delivery on time two lovely young men polite and friendly. Quality of glass table and two velvet chairs is awesome. Pri... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic company to deal with from start to finish. Delivery was prompt so no long waiting periods and delivered bang on time. The sofas more than met my expectations and definitely good value for... Vis mer

Vurdert til 2 av 5 stjerner

Really disappointed, didn’t realise that the postage cost was per item so buyer beware if you’re buying more than one item. Seats damaged and split and legs very wonky despite being assembled correctl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Highly recommend this furniture company. Our Lucia sofa arrived today, and it's truly stunning. The house velvet is gorgeous, and soft. Olive, is a vibrant and rich shade of green and the quality o... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. Butikk med stuemøbler
  3. Sofabutikk

Om Furniture And Choice

Skrevet av virksomheten

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Skrevet av virksomheten

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

30k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic company to deal with from…

Fantastic company to deal with from start to finish. Delivery was prompt so no long waiting periods and delivered bang on time.
The sofas more than met my expectations and definitely good value for money.
Would not hesitate to recommend.

22. mai 2026
Vurdert til 5 av 5 stjerner

Nice company to deal with.

Our experience with furniture co. was extremely good. Ordering on line was easy. Delivery on time two lovely young men polite and friendly. Quality of glass table and two velvet chairs is awesome. Price is so good. Would not hesitate to recommend company to friends and family.

28. mai 2026
Vurdert til 5 av 5 stjerner

Excellent product and service.

I bought a dining table and four chairs. They were delivered on time. Once they had arrived I ordered a chesterfield sofa to match the chairs which again was delivered on time. I am absolutely delighted with the products and service and would highly recommend your company.

22. mai 2026
Vurdert til 5 av 5 stjerner

Excellent company

Great website, very easy to navigate, very comprehensive prices and an excellent quality product, extremely happy with our purchase.

26. mai 2026
Vurdert til 5 av 5 stjerner

Beautiful Chairs and Excellent Quality

I took delivery of some dining room chairs today, and honestly, I am so impressed with the quality.
I was a little hesitant at first, as we usually buy our furniture from Next, but these chairs are just as excellent quality as Next, if not better. They feel well-made, look lovely, and I genuinely could not be happier with them.
I will definitely be purchasing from Furniture and Choice again and would recommend them to anyone who is hesitant to give them a try.

26. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Very disappointing experience with this…

Very disappointing experience with this company.

The table I bought was advertised as 90 cm wide, but the actual measurements are smaller. This is false advertising and completely misleading to customers.

When I contacted customer service, they showed no interest in resolving the issue and simply hid behind company policy instead of taking responsibility for providing incorrect product information.

A professional company should stand behind the accuracy of its products, not ignore customers once the sale is completed.

I would not trust this company again and would advise others to be cautious before purchasing from them.

23. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Furniture And Choice

Dear Rita

Many thanks for leaving us a Trustpilot review.

As you have failed to provide your order details even when we requested these, we have been unable to investigate your allegations.

I can assure you that, where possible, our product specifications are accurate, I would be very surprised indeed if this was not the case. I am however certain that any queries or complaints would be taken seriously by us so I am very surprised at your comments. Clearly without your order details I cannot look into the standard of our customer service.

Under the circumstances, all I can do is apologise for any inconvenience caused. If you would like me to investigate your concerns, please contact me with your order details.

Kind regards
Gill Phillips
Customer Service Manager

I can assure you that our

Vurdert til 1 av 5 stjerner

Very disappointed with both the product…

Very disappointed with both the product quality and customer service. My sofa arrived damaged, and after reporting the issue, I was only offered a £10 partial refund on an item that cost £299, which I found completely unreasonable.
Because of this, I decided to return the full sofa set. A collection was arranged for 14 May, and I even took a day off work to be home during the scheduled collection slot of 12pm–2pm. When nobody arrived, I contacted customer service and was then told the collection time had changed to 1:40pm–3:50pm. Despite waiting during the revised timeslot as well, nobody came to collect the items.
What made the experience even worse was the complete lack of communication — no updates, no explanation, and no apology regarding the failed collection. Overall, this has been an extremely frustrating and stressful experience. I would not recommend this company based on my experience.

15. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Furniture And Choice

Dear Kiran

Many thanks for leaving us Trustpilot feedback and I am so very sorry you are not satisfied with the product and also the service provided by ourselves. We do pride ourselves on our customer service, so it is very disappointing to hear we let you down.

Having reviewed your order details, I can see you reported an issue with the dust cloth of the armchair being ripped. The dustcloth does not form part of the structure of the armchair, cannot be seen when the armchair is in situ, and is purely there to stop foreign objects getting underneath the chair whilst in transit. This is the reason we only offered a very small amount of goodwill to keep it as it was.

You opted for a collection for a refund and I m disappointed to hear that the collection did not take place as expected, indeed I can see the carrier collected your order the following day. We were not made aware the collection had failed until you contacted us but I appreciate this level of service is unacceptable. We did refund your order and once again I can only apologise for all the inconvenience caused.

Kind regards
Gill Phillips
Customer Service Manager

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