Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Vis mer
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Vis mer
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Storbritannia
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and quick resonse…
Very helpful advisor who responded quickly to my problem and found a way to resolve it.
Product as described
Product as described. Great (and very fast) support when I had an activation issue - all resolved
Very prompt response to a query
I had a query about the compatibility of the download and emailed the support team. The email was answered in a matter of minutes resolving the issue. First class service.
Emailed a issue with my download
Emailed a issue with my download
Received email back that resolved the issues within five minutes
All sorted and software running fine
Many thanks
Good advice on possible problem
Good advice on possible problem. Would be useful to put on receipt to check Junk Email for instructions.
verification code didn't work
Initially verification code didn't
work
However after contacting them , they very quickly sorted the problem out .
This was done late at night so I was impressed by that.
Clearly no time to help idiots
Instructions were a mix of previous cut and paste and included a wrong link.
Nowhere up front did it say about removing existing software, numerous emails from ??? clearly was getting frustrated with me.
Had a calmer email from Steve the following day but bridges had been burnt.
Found another site who were clearer and more helpful for idiots like me.
Got refund quickly hence 2 stars
Proper Customer Service
The instructions were not easy to follow but the support was excellent and every question was answered almost instantly. Very impressed.
Quick response
Quick response - friendly - helpful...
The help I received was exceptional.
excellent customer service!
Outstanding value and after sales…
Outstanding value and after sales service true proactive support helped and guided me right through the process of installation,
Truly recommend purchasing downloads from MMSoftware
I was a bit apprehensive
I was a bit apprehensive, regarding,codes/key etc,but it all worked great,loading Microsoft Office Pro for windows 11.Well recommended
Very helpful customer service
Very helpful customer service - they responded quickly to my email and gave sensible advice.
This was a purchase that had one thing…
This was a purchase that had one thing that confused me....brilliant to get an answer to my email question inside 5 minutes on a Sunday afternoon. Thank you¡
Had a few issues downloading the…
Had a few issues downloading the Microsoft office but MSS support dealt with these issues efficiently.
Quick and helpful
When I needed the helpline they got back to me in minutes (Josh and Steven) - even at the weekend - and gave me several lots of help until the problem was solved - can't thank them enough.
A great hassle free fast service
I was a bit apprehensive, regarding,codes/key etc,but it all worked great,loading Microsoft Office Pro for windows 10.Well recommended 👌
Brilliant from start to finish
With a brand new computer I needed to…
With a brand new computer I needed to put Office onto it, which I bought from MSSoftware back in January. They were super quick to respond and the email gave step by step instructions on how to do this. It was so easy and worked perfectly. Very happy.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








