Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Vis mer
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Vis mer
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Storbritannia
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic customer support.
Fantastic customer support.
I bought Office 2021 seven months ago and had a problem re-installing Office 2021 to a new PC after my old one died. My email to them was answered very quickly, even though it was a Saturday. The manual solution they gave fixed the issue straight away. saving me from having to buy another copy altogether great customer care and prompt service is why I have given 5 stars.
Impressive service provided - thank you:-)
I made an error - ordering software without paying close attention to the relevant information provided (warning that it would only work with last 3 versions of Mac OS). When I contacted via the chat and provided my email, I received an email response very quickly on a Sunday afternoon. James was incredibly helpful, knowledgeable and an excellent communicator, resolving the problem for me by finding compatible software for my Mac. He patiently waited to hear from me, to make sure the replacement software worked on my laptop (which it does). I'm very impressed with the service provided and would certainly buy from MSSoftware again. Thank you, James!
Great customer service
Having bought a Microsoft Office package I then had problems downloading it from the link provided. After 3 attempts I contacted MSSoftware who suggested another MS Office product. This downloaded with no problems. MSSoftware were very quick responding to my emails and were very helpful.
Support staff resolved my issue…
Support staff resolved my issue completely, no fuss, no hassle all for no charge. Would happily recommend them to anyone.
Excellent
Excellent, reliable service with great customer support.
Speedy and so helpful
I was really impressed with the quick reply and simple guidance given to me to support me!
Excellent Support
Wanted to swap recently purchased software to a new machine. Advice helped me to do this easily. Many thanks.
Outstanding service!
What made my experience great you ask?
> Emails answered in less than 30 minutes
> Incredibly helpful support staff (Josh in particular)
> Superb, highly detailed installation instructions
> Great pricing (MS Office 2021 Pro Plus)
Quick response to non-activation issue
Quick response to non-activation issue. Turned out to be complex but kept getting quick responses over several hours into evening until it was resolved. Turned out not their fault but to do with complexities of Microsoft online accounts.
Absolutely first class service
Absolutely first class service, I am a IT virgin, it wasn't working for me, 1 email from them and it's sorted.
I expected the usual 7 day response time but within the hour I had my response/help.
Thank you all
Non listed Product
Sales staff made an enquiry about a non-listed product and it was made available to download in a couple of days. Excellent.
Avoid
The instruction gives a URL to a .img file to create a virtual disc drive to download the software - a complicated process we had never encountered before. Worryingly the key provided did not work on Microsoft website. We will avoid this supplier.
So we bought from Amazon, at a higher cost (still discounted), and everything worked fine.

Svar fra MSSoftware
Great Product
Great Product, easy to install, worked first time
They solved the software issue quickly.
Sorted!
Downloading software and got it installed etc all fine, then had a problem with my product key, which resulted in strange error messages. Used online chat, and got an email in response. James was brilliant, kept at it till he solved my problem. Was gentle when explaining things to me that I should/could have known, too. Really pleased. Product (MS Project) working beautifully.
fast response and smooth installation!
fast response and smooth installation! 2019 Office for Mac
very happy with the purchase
MS Office fantastic installation support
Just bought MS Office from these guys for my Apple Mac and had a few issues, due to bad information from Microsoft.
The support I received from these guys was fantastic. Helpful, supportive and they went the extra mile to resolve the issues. I will definitely use them again and recommend them to family and friends
Professional Company
Quick responses to the queries I raised
Helpful First class customer service.
Helpful customer service and prompt replies, couldn't ask for more.
Great support!
The helpful and patient support received to access my new software
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







