Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Vis mer
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Vis mer
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Storbritannia
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Microsoft Office 2024 Home & Business
Key was sent straight away. I had a few problems as I'm not tech savy. But MSSoftware helped me and answered my emails straight away. The price was reasonable as well.
Bought two Office 2024
Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be back.
Installed MS Office 2024 LTSC
OInstalled MS Office 2024 LTSC. Within a 8 weeks I was required to provide a new Product Key. Requested that from MSSoftware sales but received no answer. Update: After further attempts to contact MSSoftware, I received a new Product Key which worked. I've therefore amended my review accordingly.
Speed of response
What was refreshing about your customer service was the speed and accuracy of response, not once but twice.
Helpful staff jumped onto my issue when…
Helpful staff jumped onto my issue when installing MS 2021 and Outlook crashing, which turned out to be a plugin issue.
Bought MS Office 2024
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace worked perfectly and I was sent a link to download the software. The problem I had was with my laptop and not to do with the software. Great company to deal with, will use again.
Quick delivery and response to a query…
Quick delivery and response to a query I had with installation (user error, nothing to do with package purchased, but helped me anyway). Excellent customer service. Will use again. Thanks
I received a clear and informative response…
I received a clear and informative reply to my enquiry within an hour or so. Very impressed with their service
Really fast and helpful support from…
Really fast and helpful support from Steve on an after-purchase compatibility issue.
Great customer service
Great customer service, software was excellently priced and sent immediately. Slight issue was resolved very quickly. Very happy with product and purchasing experience. Thanks.
Quick resolution. Good level of service.
The representative found a solution to my query at a very late hour in the evening. Response time by email was very quick and the level of support was highly consistent. Happy to recommend.
MSSoftware purchase review
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly pointed out I already had the information. The download and installation went fine. I am thoroughly impressed with the service, and I would certainly recommend using MSSoftware.
Misleading Product Information and Very Poor Customer Service
I had a very disappointing experience with MSSoftware. I purchased their product assuming it could be used normally, as there was no clear mention anywhere during the purchase process that the product was for one-time use only. After reviewing all my previous invoices and emails, I confirmed that this important condition was never clearly stated.
When I raised this issue with their support team and requested clarification or a refund, their response was extremely dismissive and unhelpful. Instead of addressing the concern properly, they simply replied with a short message and closed the conversation.
This is not about the small amount of money involved — it’s about transparency and fair treatment of customers. If companies are selling products with strict limitations like one-time use, this must be clearly communicated before purchase.
I would advise others to be very careful before buying from MSSoftware, as the terms may not be clearly explained and customer support appears unwilling to resolve issues.
Absolutely superb service
Absolutely superb service. A very quick and informative reply to my query. Highly recommended
Problem solved!
There was an initial problem with initiating down loaded software. The problem was passed to MSSoftware and resolved immediately. Very impressed.
James was extremely helpful and sorted…
James was extremely helpful and sorted the oriblem efficiently and in a friendly manner. Would highly recommend.
Office keeps coming back after working for weeks with product activation failed
I bought MS Office Professional Plus 2024 back in Dec '25 so far it has come back twice saying "Product Activation Failed" the first time I reinstalled the product key and away we went again - but this was tortuous; when installing the key it repeatedly came back saying that this process was not available at this time come back later. I am trying to reinstall my product key again and it is coming back with the same message - the product key is time limited I believe and wonder if I am out of time?? They say if you dont use it you lose it!! What do I do now?? This crap is unacceptable
Works, but a bit of a faff to install
The software I bought, Microsoft Office Professional 24 and a year of Mcafee Virus checker, was very cheap, much cheaper than just renewing an annual subscription directly with the supplier or even buying a bundle from Curries or Argos, and all works now but I have to say the installation was a bit of a marathon. I had to put several hours to it and a lot of to-ing and fro-ing with customer services, who got me sorted eventually.
The best way to buy Microsoft Office products
Well first of all, the price for Microsoft Office 2024 pro from this retailer is very affordable. To be honest it seemed too good to be true, but that was not the case. I paid for two licences, followed the instructions that I had received via email and the process to download and install the software was very straightforward indeed. All in all a great deal and a great experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








