Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Vis mer
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Vis mer
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Storbritannia
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent after sales support
Great customer service
Had some minor technical issues with my routers firewall trying to install the software. One email to MS Software and they solved the issue straight away. Great customer service.
Excellent support response
The response from MSSoftware was surprisingly quick. I received a reply at 23:58 on a Sunday, shortly after emailing my query.
The problem I was experiencing was thought to be a security issue, which it turned out to be. The software has now been installed and activated.
Many thanks.
Purchased 4 months ago Never again
I purchased14 July 2025 but had to purchase new laptop. I know that the software was one time only but after only 4 months I find it ridiculous. Stay away from them unless you want to constantly pay
My additional product worked well but…
My additional product worked well but after a few weeks I discovered it would not open up. I contacted the company who immediately recommended ways to correct this and with their help my problem was solved.
A good price for MS Office Pro Plus and…
A good price for MS Office Pro Plus and extremely helpful when I had and an installation issue.
Prompt and helpful response to queries.
I made little progress initially…email worked better than Chat function for me.
I made little progress initially because it was difficult to express my problem clearly enough via the chat function. I was diverted to that function because when I tried phoning for advice I never got to speak to anyone - just pressed to use the Chat box. Only when I emailed and I got help from Steve was I able to explain fully. He was very patient and understanding.
Prompt responses when needed for…
Prompt responses when needed for someone who did not even know how to find the Windows search box (though the wrong installation instructions were sent at first - easily done).
A great help as always
A great help as always. A few problems installing this on my computer were resolved.
Excellent service and communication
Excellent service and communication, highly recommended ... Thank you ...
Fixed my installation problem quickly…
Fixed my installation problem quickly and effectively
Office 2021 Professional Plus
Purchased Office 2021 Professional Plus, as I wanted the licence and app versions including Publisher. Hassle free download and installation with MSsoftware's instructions. Working immediately and seamlessly. I would thoroughly recommend.
Very competitive price for MS Office and simple to install
Purchased a 2-user version of MS Office Professional Plus 2024 as my wife’s Office 2019 no longer supported. Download instructions and key arrived within 10 minutes, with warning to fully activate within 7 days. After removing old Office programmes the clear instructions made downloading, installing, and activating very simple. I don’t know how MS Software can provide products like this at the price they do (£38 compared to £140 single licence elsewhere) but glad they do and that I found them. Would use them again and recommend to other users
Problems with downloads solved quickly and efficiently
The download links provided initially didn't work, but I received an email from Steve with different links (which still gave me a problem). After an exchange of messages, Steve sorted the problem out for me and the software is now working fine. The whole process took about 1.5 hours (but part of that was having to uninstall previous versions of the software).
Outstanding support even on the weekend
I bought Office for Mac from MSSoftware a few months ago and have just run into a problem which required me to reinstall the software. My first question to MSSoftware about doing this was sent around 8pm on Saturday evening and answered 6 minutes later! A follow up question later that night was answered on Sunday morning. Really terrific customer service!
Fantastic customer service assistance
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on computers and for some reason I kept having error codes. Steve from MSSoftware 'remotely' helped me today and I am very grateful. I am now up and running. I cannot recommend MSSoftware highly enough; especially 'aftercare' assistance.
Fast response
Fast response, clear language, useful hints.
Downloading Explained
I initially found it difficult to interpret the instructions to download the software but when it was explained to me I managed to do it.
Instant Support from Josh ....
Instant Support from Josh ...super friendly service. Cannot praise this company enough. A +++ Experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








