Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Vis mer
Selskapet har svart
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Vis mer
Selskapet har svart
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av fabrikkutstyr
- Produsent
- Leverandør av sikkerhetsutstyr
- Ståldistributør
Skrevet av virksomheten
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Skrevet av virksomheten
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Kontaktopplysninger
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannia
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service and quick delivery
24. mars 2026
Svar fra MSC Industrial Supply Co. UK
Hi Edward,
Thank you for your kind review.
We are so glad you are happy with your order. It really means a lot to us that you took the time to share your feedback.
Kind regards
Kelly
Customer Service Department
Delivery always on Time
Excellent Company to deal with prompt reply and keep you posted on Delivery
23. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your lovely review!
We are thrilled to hear such wonderful feedback.
We look forward to assisting you in the future.
Kind regards
Kelly
Customer Service Department
Good service & Fast deliveries.
Pleasant & efficient customer service personnel.
Easy ordering procedure.
Fast deliveries.
All Good.
17. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your 5-star review. We very much appreciate your comments and hope to hear from you again soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
They kind and helpful and my parcel…
They kind and helpful and my parcel arrived on time.
16. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Neville,
Thank you for taking the time to leave us your review and rating us 5 stars. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning Mark,
Thank you for taking the time to leave us your review, it's fantastic to see, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Great "consistent" customer service…
Great "consistent" customer service with fast, efficient deliveries and service.
13. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Stephen,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
quick delivery
12. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Martin,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Excellent - First time I’ve used MSC
First time I’ve used MSC, great pricing, great products, super fast delivery. Thank you.
12. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Ed,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Great service
Great service, fast an efficient.
Thanks to Lewis Brown for his knowledge and professionalism.
11. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Tony,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us and appreciate your comments.
Kind regards
Rebbekah
MSC Industrial Supply
Poor delivery experience
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would not be delivered before Monday. Upon arrival at work on Monday an MSC parcel had been thrown over our 7 foot gate and left outside in the rain over the weekend.
12. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Dave,
Thank you for taking the time to leave us your review. We understand our Customer support colleague has been in touch.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Fast delivery time excellent product
11. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Steve,
Thank you for taking the time to leave us a review of the services we offer. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Very fast delivery and a great price.
21. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Mark,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Good website
Good website, stock items available (but if not, relevant information provided re: timeline), packaging good and arrived on time - seamless.
11. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Joy,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for the 5-star review. This is really great to see.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
DPD deliveries are terrible
DPD deliveries are terrible, they continually try to deliver out with our hrs of business and when deliveries are eventually made the boxes are often bashed and burst.
Other than the delivery issues no other problems with MSC
10. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning David,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
MSC Industrial Supply
Rohm keyless chuck…
Well made Rohm keyless chuck competitively price, excellent delivery (less than 24 hrs) and communications.
10. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Ian,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Excellent help and advice followed buy…
Excellent help and advice followed buy great delivery at reasonable price thank you
6. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Caroline,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you an excellent service.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Good service and problems solved by…
Good service and problems solved by talking to a real person.👍
6. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Alan,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
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