Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Vis mer
Selskapet har svart
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Vis mer
Selskapet har svart
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av fabrikkutstyr
- Produsent
- Leverandør av sikkerhetsutstyr
- Ståldistributør
Skrevet av virksomheten
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Skrevet av virksomheten
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Kontaktopplysninger
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannia
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order very helpful and…
Easy to order very helpful and pleasant.
Collected next day no problems
Excellent service
15. april 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Susan,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply.
Broach Cutters presentation box damaged…
Broach Cutters presentation box damaged in shipment.
Boring bar set had missing parts when delivered, but this was rectified later.
8. april 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Tony,
Thank you for taking the time to leave us your review. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
i liked most how helpful employee Asha…
i liked most how helpful employee Asha Nerr is with all my enquiries
14. april 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Christian,
Thank you for leaving us a 5-star review. We appreciate your comments and will pass the feedback on to Asha.
Look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Rapid service and supplying some emery…
Rapid service and supplying some emery sheets I've been searching for for a long time.
Keith Simpson 1849 Goldsmiths
14. april 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Keith,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Great service as always.
10. april 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
large filter
Cracking price for such a large filter. Excellent communication and super quick delivery. Will definitely use again
7. april 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Steve,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
A Very Helpful Firm.
Although I thought i had found the correct item on the firm's website, I was able to phone and get confirmation that it was the correct grade of product for my requirement. Although this was a small purchase, the use of a wrong product could have serious consequences.
9. april 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Overrnight service!
7. april 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Mike,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning Andrew,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good afternoon Chris,
Thank you for taking the time to leave us a 5-star review. We appreciate your comments.
Kind regards
Bec
Svar fra MSC Industrial Supply Co. UK
Good afternoon Ben,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Didn't save my Quote
The sales them did not save my Quote so when I rang back with our ERIO number we had to go through the order again, and then I had to wait till they checked with DPD that all the items could by sent which took another 5 minutes or so. All the items arrived the next day but one of the sharpening stones was broken because they were loose in a bag with other bits.
30. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Stephen,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has dealt with your query.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
great good help
13. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Bal,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Postage time was very good
Postage time was very good. DPD followed my instructions but I was in to collect.
30. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Mr Mason,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Excellent delivery & great product
25. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your 5-star review, this is fantastic to see. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Always a good experience to do business…
Always a good experience to do business with MSC. Hugh range of products, current stock levels displayed and always next day delivery.
27. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Jeremy,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Prompt and precise
25. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Douglas,
Thank you for your 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Hi Paul,
Thank you for taking the time to leave us with a review, we really do appreciate. We are glad to hear you are happy with the service we provide.
Kind regards
Kelly
Customer Service Department
Good communication
Good communication, helpful discourse. Good price and speedy delivery. Thank you.
24. mars 2026
Svar fra MSC Industrial Supply Co. UK
Hi Gwyn,
Thank you for your wonderful review, we are delighted you are pleased with your order and we appreciate your support.
Kind regards
Kelly
Customer Service Department
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