I don't know if this was a Cutwel problem or a courier problem. Ordered 5 items, all in stock for next day delivery. Nothing arrived! After a further two days with no delivery, I called Cutwel. The ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Selskapet har svart
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... Vis mer
Selskapet har svart
I ordered ten small cutters and only five arrived. Fair enough, they were delivered very quickly, were very good value and work very well, so top marks for all that. However, on the delivery note it... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Kontaktopplysninger
Unit A, BD19 4DH, CLECKHEATON, Storbritannia
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4,4
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Exactly the tool I needed
Exactly the tool I needed. Works perfectly.
Helpful staff and prompt delivery
6. juli 2026
Ordered a small part 7 days ago and…
Ordered a small part 7 days ago and still not received it.
3. juli 2026
Excellent and fast service
30. juni 2026
Excellent service
27. juni 2026
I don't know if this was a Cutwel…
I don't know if this was a Cutwel problem or a courier problem. Ordered 5 items, all in stock for next day delivery. Nothing arrived! After a further two days with no delivery, I called Cutwel. The man I spoke to managed to track the parcel, it was on its way back to Cutwel! It had made it onto the delivery van without any destination label on it. The response form Cutwel support at his point was very good. As there was stock of the parts I had ordered he got another order raised and shipped immediately. This second parcel did indeed arrive next working day.
23. juni 2026
wrong items sent also no communication…
wrong items sent also no communication some items where on back order
17. juni 2026
Poor Delivery Performance
Ordered on Friday 19th June, with 48 hour delivery, received one week later! Had to go to a local store on the Tuesday and buy another one as could not wait.
19. juni 2026
Reasonable price and quick delivery
Reasonable price and quick delivery. A great selection of tools as well plus an easy to use website.
19. juni 2026
30 day delivery
Goods were not in stock. 30 day delivery. Simply couldn't wait that long.
17. juni 2026
Svar fra Cutwel
Thank you for your review we really appreciate it.
Svar fra Cutwel
thank you for taking the time to leave us the review, we really appreciate your comments.
Excellent quality and helpful staff.
10. juni 2026
Svar fra Cutwel
Thank you for your comments, we really appreciate you taking the time to leave us this review.
Svar fra Cutwel
Thank you for your review, we really appreciate your comments.
Good communication from customer…
Good communication from customer service, and importantly, they used a reliable carrier.
6. juni 2026
Svar fra Cutwel
Thank you so much for your comments and the 5 star review, it means a lot to us. I'll pass this on to the team.
Svar fra Cutwel
Thank you so much for taking the time to leave us this review, hopefully we'll hear from you again soon.
Kind Regards
Caroline@ Cutwel
Svar fra Cutwel
Thank you for taking the time to leave us a review, and for the 5 star rating, we really appreciate it.
Kind Regards
Caroline@Cutwel
Svar fra Cutwel
Thank you for your review, I'm really happy to see your order got to you in the end, albeit later than we would have hoped, we really appreciate your time and patience whilst we got this sorted for you.
Kind Regards
Caroline@Cutwel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.