Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Vis mer
Selskapet har svart
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Vis mer
Selskapet har svart
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av fabrikkutstyr
- Produsent
- Leverandør av sikkerhetsutstyr
- Ståldistributør
Skrevet av virksomheten
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Skrevet av virksomheten
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Kontaktopplysninger
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannia
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra MSC Industrial Supply Co. UK
Good afternoon Sharon,
Thank you for the 5-star review. This is fantastic to see; we really appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
delivered on time
5. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Leszek,
Thank you for taking the time to leave us a review and rating our service at 5 stars.
Kind regards
Rebbekah
MSC Industrial Supply
Quality productgood ordered
Quality product ordered
Item expensive
Carriage charged even on £200+ item
We need you to have more competitive pricing if you want a better share of our business
6. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Thomas,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch. Your feedback is very valuable to us.
Kind regards
Bec
MSC Industrial Supply
5 - 6 inch micrometer
Super price, next day delivered and left in safe place. No problems, will definitely use again.
5. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Andrew,
Thank you for taking the time to review us a 5 star, this is really great to see.
We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Caution when ordering
When looking in the on-line pages and see a set of items in a walleted presentation.
It's not unreasonable to assume the price displayed is for the set.
Unfortunately the price is for an individual item. So disappointed to expect a set and a single item arrives.
The staff however were excellent.
5. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Tony,
Thank you for taking the time to leave us your review.
Further to our email to you. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Should you wish to discuss this further, please contact us on 0800 663355 opt 2 from 8am - 5.30pm Mon-Fri who will be more than happy to assist you further.
Kind regards
Bec
Placed an order for next day delivery
Placed an order for next day delivery, only to find out the item wasn’t even in stock and would be over 2 weeks to ship. Won’t be ordering again
4. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Michael,
Thank you for taking the time to write your review.
Further to our email to you. If you would like to call in to discuss this further, our dedicated Customer Support team are available on 0800 663355 opt 2 from 8am - 5.30pm Mon-Fri who will be more than happy to assist you further.
Kind regards
Bec
Svar fra MSC Industrial Supply Co. UK
Good afternoon Alex,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Easy to place order and very rapid delivery
Very easy to place order and very rapid delivery
2. mars 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon David,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Received what was ordered at the best…
Received what was ordered at the best price and on time. What else could one ask for?
25. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Darryl,
Thank you for leaving us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
They were very quick to sort out a…
They were very quick to sort out a problem that I had with ordering an item but it was delivered at lunch time the following day! Very pleased and will use them in the future.
23. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Rodney,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply.
Very fast delivery.
Very fast delivery.
My quibble is not with the Company, but with this totally unnecessary age verification for a man obviously in his 80s.
26. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Ted,
Thank you for taking the time to leave us a 5-star review. We really appreciate this.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning Tony,
Thank you for your review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Excellent service from telephone staff
Excellent service from telephone staff.
Excellent price
25. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Chris,
Thank you for taking the time to review our services. This is greatly appreciated.
We look forward to hearing from you again.
Kind regards
Bec
MSC Industrial Supply
Whenever I need quality equipment...
Whenever I need quality equipment, on time. I use MSC. Simple
4. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Marcus,
Thank you for taking the time to leave us your review. We really appreciate it. We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
Great Experience...As a new customer
Great Experience...As a new customer I found signing up very easy and straightforward. The website I packed full of items, are even some clearance items where cheap and in stock surprisingly. The ordering process was a simple and straight forward. I opted for click and collect and was ready the next day to collect (admittedly I did order quite late). Collection at the sales counter was extremely quick and painless. All in a very pleasant experience
24. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to review us a 5 star, this is really great to see. We are glad you found us easy to work with.
We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
prompt delivery
24. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Tim,
Thank you for taking the time to leave us 5 stars.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply
The staff are very helpful and polite,
23. februar 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Nicola,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good morning John,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good afternoon Philip,
Thank you for the 5-star review, we do appreciate it. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Svar fra MSC Industrial Supply Co. UK
Good afternoon Paul,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
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