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Motorfinity Anmeldelser 

2 650
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I received my new Kia Sportage HEV GT-Line on Monday 13th July. This is the second car I've bought with the help of Motorfinity, which has been stress free on both occasions. I'd like to extend a big... Vis mer

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Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐ Amazing experience buying my new car from Motorfinity! I was browsing used cars elsewhere and couldn’t believe I got a brand new car from Motorfinity for the same price – the value is u... Vis mer

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Vurdert til 5 av 5 stjerner

From ordering my car to it getting delivered has been so smooth and easy. The communication throughout has been amazing and couldn’t fault a thing. Josh holt and Katie Powell have been so professional... Vis mer

Vurdert til 5 av 5 stjerner

First and foremost a great discount on the price of my Lexus LBX. Communication with the sales team and then delivery team was quick and professional all the way through the process. thanks to.Faye,K... Vis mer

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Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.


Kontaktopplysninger

4,8

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TrustScore 5 av 5

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4,8

Alle anmeldelser

(2 650)

467 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

From ordering my car to it getting…

From ordering my car to it getting delivered has been so smooth and easy. The communication throughout has been amazing and couldn’t fault a thing. Josh holt and Katie Powell have been so professional and keeping me up to date with everything ensuring everything was completed

16. juli 2026
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Vurdert til 5 av 5 stjerner

First and foremost a great discount on…

First and foremost a great discount on the price of my Lexus LBX. Communication with the sales team and then delivery team was quick and professional all the way through the process. thanks to.Faye,Kitt,Lucy,Ben, and delivery team. I would give you all 10 out of 10. no hesitation in recommending Motorfinity.

15. juli 2026
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Svar fra Motorfinity

Thank you for the brilliant review! We are so pleased the whole team made the process so smooth and professional from start to finish, and that the discount on your Lexus LBX made it even sweeter. We will make sure Faye, Lucy and the wider team see your kind words. We hope you are loving your new car!

Vurdert til 5 av 5 stjerner

I received my new Kia Sportage HEV…

I received my new Kia Sportage HEV GT-Line on Monday 13th July. This is the second car I've bought with the help of Motorfinity, which has been stress free on both occasions. I'd like to extend a big thank you to both Olivia, the account manager for setting up the order and Lucy for managing the delivery. Each performed a different part of the process, but kept me informed throughout. An excellent service and with a great discount too. Long may it continue?

13. juli 2026
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Svar fra Motorfinity

Thank you for coming back to us for your second car, that really means a lot! We are so pleased Olivia and Lucy kept you so well informed throughout and made the whole process so stress free once again. We will make sure they both see your kind words. Long may it continue indeed, we hope to be helping you into your third car before too long, we hope you are loving your new Kia Sportage!

Vurdert til 5 av 5 stjerner

Easy vehicle purchase

Great experience buying my vehicle from start to finish. Helpful, responsive staff, particularly Josh (when ordering) and Katie (arranging delivery and payment). Made a significant saving that could not be even slightly matched by our local Toyota dealer. Thanks to all the team!

8. juli 2026
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Svar fra Motorfinity

Thank you for the brilliant review! We are so pleased Josh and Katie looked after you so well throughout and that the savings made it even better. We will make sure they both see your kind words. We hope you are loving your new Toyota!

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Amazing experience buying my new car from Motorfinity!

I was browsing used cars elsewhere and couldn’t believe I got a brand new car from Motorfinity for the same price – the value is unbeatable!

A huge thank you to Luke, who made the whole process completely effortless. I honestly never thought buying a new car could be this simple and stress-free.

If you’re looking for a great deal and smooth service, I’d absolutely recommend Motorfinity!

6. juli 2026
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Svar fra Motorfinity

Thank you for the fantastic review! We are so pleased Luke made the whole process so effortless and that the value blew you away. We will make sure Luke sees your kind words. We'll be here whenever you need us again!

Vurdert til 5 av 5 stjerner

Great experience in buying a new car…

Great experience in buying a new car with Motorfinity from enquiry to delivery, great price and hassle free service just the occasional email giving me an update, only downside is the length time from order to delivery but the world situation i will let them off situations they can't control.

13. juli 2026
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Svar fra Motorfinity

Thank you for the great review and for your patience throughout the wait. We are really pleased the whole process felt so hassle free and that you got a great price. We completely understand that delivery timelines can sometimes be impacted by factors outside our control and we really appreciate your understanding. We hope you are loving your new car!

Vurdert til 5 av 5 stjerner

This is the second car I have bought…

This is the second car I have bought from Motorfinity. The process is made so easy as the staff are so helpful.

Any questions I had were answered quickly by Lucy, which was reassuring.

When the car delivery date was confirmed, the delivery driver got in touch to confirm the date and time, and arrived when he said he would. My part exchange car was collected later the same day and was also perfect.

9. juli 2026
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Svar fra Motorfinity

Thank you so much for coming back to us for your second car — that really means a lot! We are so pleased Lucy kept you so well informed and that the delivery and part exchange all went so smoothly on the day. We will make sure she sees your kind words. We hope you are loving your new car!

Vurdert til 5 av 5 stjerner

Delighted customer

I would never have considered buying a car through Motorfinity before, but so happy I did.
Cam was so patient and helpful in ensuring I chose the right make and model for my needs, and all within my budget.
Lucy was great with communication and keeping me updated every step of the way. Any questions asked about delivery or aftercare were answered promptly.
Everyone was very professional and friendly.
I would highly recommend to anyone looking to buy their next car.

6. juli 2026
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Svar fra Motorfinity

Thank you for the wonderful review! We are so pleased Cam and Lucy made the whole experience so positive and that you felt so well supported from start to finish. We will make sure they both see your kind words. We look forward to helping you again in the future!

Vurdert til 5 av 5 stjerner

Excellent Service

Received my Skoda Fabia on Wednesday 8th July 2026.

I would like to thank the whole team at Motorfinity (especially Lucy Smith and Brady O'Donnell) for ensuring the whole process ran smoothly and for dealing with the queries that I had, in a friendly helpful and professional manner. Also, for making the process straightforward and stress free.

I would most certainly use Motorfinity in the future.

I am delighted with my new Skoda Fabia. Thanks again to the whole team at Motorfinity.

8. juli 2026
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Svar fra Motorfinity

Thank you for the wonderful review! We are so pleased Lucy and Brady made the whole process so smooth, straightforward and stress free. We will make sure they both see your kind words. We hope you are loving your new Skoda Fabia!

Vurdert til 5 av 5 stjerner

My new Skoda has arrived all thanks to a special Motorfinity team

From day one was i was originally contacted by a lady called Faye and then forwarded on to Katie who works within the delivery team at Motorfinity. The experience was completed with a special service delivery and that personal touch that was very impressionable and gave me the confidence that my journey for my car was going to be overseen and managed by a special group of people. People that you can talk to, people who listen and care about their customers. I now have my new car and cannot shout their praises enough, for their support and guidance throughout. So a really big thank you to every at Motorfinity.

7. juli 2026
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Svar fra Motorfinity

Thank you for the wonderful review! We are so pleased Faye and Katie looked after you so well and made the whole experience feel so personal from start to finish. We will make sure they both see your kind words. We hope you are loving your new car!

Vurdert til 5 av 5 stjerner

A very friendly and supportive

A very friendly and supportive, respectful and informative person at each stage of my enquiry and subsequent order.
Each stage of my journey has been fully explained with contact details of specific people or departments provided. Fantastic service so far.

8. juli 2026
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Svar fra Motorfinity

Thank you for the kind words! We are really pleased the whole team has made each stage of your journey so clear and well supported so far. We look forward to seeing your order through to delivery!

Vurdert til 5 av 5 stjerner

Top class service

This is the first time we’ve bought a car through Motorfinity. From our first contact with Cameron through to the final post-delivery follow-up from the delivery team’s Lucy, we were helped every step of the way. They were courteous, helpful and professional as well as patient with two ‘newbies’. We are delighted with the service we received and the final outcome - our lovely new all electric Toyota - and wouldn’t hesitate to recommend Motorfinity to anyone thinking of using them to acquire a new car.

2. juli 2026
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Svar fra Motorfinity

Thank you for the wonderful review and welcome to Motorfinity! We are so pleased Cameron and Lucy looked after you so well throughout and that the whole experience felt so supportive from first contact right through to post-delivery. We will make sure they both see your kind words. Enjoy your new electric Toyota!

Vurdert til 5 av 5 stjerner

Fantastic service from the team

Fantastic service from the team. I had great help from Patrick who helped me find a vehicle and dealt with it promptly. Also, the delivery team were brilliant, Lucy and Katie went above and beyond to cater to my needs. I am 110% going to be using Motorfinity in the future. Thank you.

2. juli 2026
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Svar fra Motorfinity

Thank you for the fantastic review! We are so pleased Patrick, Lucy and Katie all went above and beyond to make the whole experience so positive. We will make sure they all see your kind words. We can't wait to help you again in the future!

Vurdert til 5 av 5 stjerner

Great customer service from start to finish

Cameron and Lucy were on the ball from day one. From ordering the car to delivery they made buying the car very easy and kept me in the loop from day one. I had regular updates on where my new car was and at what stage of the process of was at. The handover was yesterday and we are very happy with our new car. I highly recommend Motorfinity and would have no hesitation in using them again.

1. juli 2026
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Svar fra Motorfinity

Thank you for the brilliant review! We are so pleased Cameron and Lucy made the whole process so straightforward and kept you so well informed every step of the way. We will make sure they both see your kind words. We hope you are loving your new car!

Vurdert til 1 av 5 stjerner

Very poor customer service

Very interesting that Motorfinity, in their response, made no reference whatsoever to the scratch marks on the car. Why were they not picked up before delivery?

Car delivered in a dusty condition and required to be washed to identify scratch marked. Delivery driver stated that all cars at the storage yard were filthy.
This was highlighted to Motorfinity and arrangements were made to sort the damage.
I made the arrangements to sort the damage but found that Motorfinity became quickly disinterested and ultimately referred me to Audi UK for resolution after six weeks of waiting for a resolution.
This was after they agreed to reimburse me the minor cost of repair.
Customer after-sales service has been extremely poor, despite raising the matter repeatedly with the staff member assigned to the sale of my car.
After buying a new car it is quite ridiculous that you are asked by the delivery company to wash it in order to identify potential damage, which evident for all to see before the car was delivered.

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorfinity

Dear Stephen,
Thank you for your feedback and please accept our apologies that your experience has fallen short of expectations. I would like to clarify for your benefit that all vehicles are subject to a full inspection before delivery, however, unfortunately weather conditions can sometimes result in cars arriving in a less than perfect state. In this case, the car arrived with dust on it. While the weather was beyond the dealer's control, they appreciated that the vehicle's condition upon arrival was disappointing and were therefore happy to offer a £50 reimbursement towards the cost of having it valeted.
We note you decided to buy the valeting products yourself rather than have a professional valet done and therefore the dealer asked for receipts in order to reimburse you. Requests for receipts in circumstances like this are required for accountancy purposes and reimbursement was dependant on proof of purchase of the products.
Once the receipts were provided they were sent to the dealer to be processed. Unfortunately, one payment was omitted and as soon as Motorfinity were notified you had not been reimbursed in full, we notified the dealer who eventually actioned the final payment.
Whilst we are fully apologetic that the vehicle arrived with you in this condition, Motorfinity have taken all available steps to get the matter rectified for you. We appreciate the frustration caused , however, the condition of the vehicle upon delivery and the processing of the reimbursement were matters handled by the supplying dealer and their third party process, and as such were outside of Motorfinity's control. We did suggest that you to consider speaking with Audi UK about any further concerns as the vehicle condition on arrival was arranged by your supplying dealership and Audi UK would be in a position to give any further feedback from a brand perspective.
I hope this brings a close to the matter for you but if you have any further concerns please do not hesitate to give us a call for further discussion and we hope you enjoy your new vehicle.
Kind Regards

Vurdert til 5 av 5 stjerner

Fantastic Experience purchasing New Car

The whole experience from first contact with Josh getting the initial quote, placing the order to the final delivery through Katie was fantastic. I hadn’t realised the process of buying a car could be made so easy and smooth. Then the car delivered onto the drive. Great experience and the added bonus of fantastic discounts. Very happy customer.

4. juni 2026
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Svar fra Motorfinity

Thank you for the great review! We are so pleased Josh and Katie made the whole process feel so easy from that first quote right through to delivery on your drive. We will make sure they both see your kind words. We hope you are loving your new car.

Vurdert til 5 av 5 stjerner

Fantastic savings on new car pricing…

Fantastic savings on new car pricing for Blue Light Card holders. Whilst still in the early stages of my order Luke and Rebekah at Motorfinity have been most helpful.

1. juli 2026
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Svar fra Motorfinity

Thank you for the kind words! We are really pleased Luke and the team have made such a positive start to your journey with us. We look forward to seeing your order through to delivery and hope the rest of the experience is just as smooth!

Vurdert til 5 av 5 stjerner

Motorfinity for Veterans!

The people at Motorfinity are great.

We changed our minds on the car trim we wanted a couple of times but that was no problem to the team.

Motorfinity could give out just a little more info to the customer beforehand, for instance, they should emphasise that your car really is being newly built to your spec. We didn't realise this.

The fact that it is being newly built could take months depending on what car you are buying. In our case it took four months (Hyundai).

When we paid for the car, which must be seven days from when you are advised of the delivery date, the setting up of a new payee wasn't clear enough, the name of the payee was different to the Company we were getting the car from.

Be aware that Motorfinity T&C's state that the new owner must be the one to take delivery and sign for the car.

The fees that Motorfinity charge are reasonable.

Of course, the Veterans discount was truly awesome and really helped.

I hope this review helps Motorfinity and their future customers.

Thanks again to the Delivery Team

22. juni 2026
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Svar fra Motorfinity

Thank you for such a thoughtful and detailed review! We are really pleased the team were so accommodating when you changed your mind on the trim and that the veterans discount made such a difference. Your feedback on the build timeline communication, payment setup and delivery terms is really valuable and we will make sure it is passed on to help improve the experience for future customers. We hope you are loving your new Hyundai!

Vurdert til 5 av 5 stjerner

I bought a new Toyota through…

I bought a new Toyota through Motorfinity. It could not have been easier. Initial phone call, then emailed paperwork and signing done through phone. Updated on progress of delivery as required. Car delivered from NE England to the South West. Thoroughly recommend this company.

24. juni 2026
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Thank you for the great review! We are really pleased the whole process was so straightforward from that first phone call right through to delivery all the way to the South West. Your recommendation really means a lot to us. We hope you are loving your new Toyota!

Vurdert til 5 av 5 stjerner

Having never used motorfinity before I…

Having never used motorfinity before I was a little cautious, though I shouldn't have worried as it all went like a dream. My contacts were Katie & Faye who guided and helped me through the whole process and were very helpful. The step by step processes of ordering, payment, delivery was so easy to follow and deal with. Thank you very much.I would recommend you again and would use Motorfinity again.

30. juni 2026
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Svar fra Motorfinity

Thank you for the lovely review! We are really pleased Katie and Faye put your mind at ease and guided you through the whole process so smoothly. We will make sure they both see your kind words. We hope you are loving your new car!

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