Moshulu Anmeldelser 

318
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I would buy again. Their customer service was reassuring and instilled confidence in this virtual world when I got through to a real competent person over a question. Quick delivery. Amazing shoes. Th... Vis mer

Vurdert til 2 av 5 stjerner

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Vis mer

Vurdert til 5 av 5 stjerner

Lovely, comfortable ankle boots. Beautiful soft leather and a stunning colour. I chose yellow to match my warm coat for all round winter warmth and I wasn't disappointed. Fine for lengthy walks aro... Vis mer

Vurdert til 5 av 5 stjerner

Wherever l have encountered a Moshulu shop,l have met with polite and helpful staff.Nothing is too much trouble.Their displays are always a pleasure to peruse.Their colourful footwear brings sunshine... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

318 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(318)

29 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Postage scam.

Slippers appeared to have been made for people with very slim feet as my daughter could not get her feet into them. Clearly a manufacturing fault. Purchase was therefore a waste of time compounded by the fact that Moshulu debited £3.99 from my purchase price when I returned the goods. This charge which they stated was for postage is not stated explicitly on their website. Indeed they go out of their way to state that returns are FREE (using their own parcel label) when it clearly is not. So I feel their website is dishonest and I am angry that I have been scammed.

9. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Magnificent Moshulu

The quality of the shoes, the customer service especially their prompt action to rectify mistakes. Things happen and Moshulu say sorry make amends and make you feel and look fabulous.

8. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent!

Customer Service were excellent, went out of their way to assist me in a friendly and professional manner. Very prompt delivery, and the boots were just what I was looking for, well made and comfortable. Will be back!

7. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great purchase

The most comfortable boots I've ever had. As I have wide legs, it helped being able to adjust the width with the strings at the back. Warm, comfortable, strongly recommend!

10. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Refund delays

The sizing on 2 pairs of slippers was wrong. Over £80 paid and money taken immediately. However, it took 12 days from them receiving the return to refund my money. Their returns policy does say it can take 14, but in this internet banking age this delay is unacceptable and would be the one reason I wouldn't shop with them again. That and the fact that, even at that purchase price I had to pay postage which I have now lost.

1. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Friendly and professional staff at…

Friendly and professional staff at wells branch .great advise and time on deciding which looked nicer on. The boots are so comfortable and stylish. For someone that hates shopping for footwear it was a welcomed experience . Thankyou

18. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Luxury slippers

I've had many pairs of sandals and boots and love them all. As I'm getting new carpets soon I thought I'd have a treat and get some nice slippers. Just tried them on and I know I will not be dissapointed

18. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am wearing the boots I ordered…

I am wearing the boots I ordered yesterday. Fabulous comfortable and gorgeous. I can wriggle my toes , which is a must for me due to wide feet.Thank you to all involved. I am over the moon with my purchase and true to your word they arrived when promised I can assure you I will be wearing Moshula shoes and boots from now on.
Love and light to all x

15. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dangerous slippers…

I purchased a pair of Moshulu slippers after my mum having had hers for many years and also after much research. I have had them about ten months and yesterday slipped badly after the soles have become smooth. This is the second time this has happened, the first time was early August. I am so disappointed that after all my research I have purchased such a rubbish and dangerous pair of slippers.

15. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thanks for your feedback Susan. We are sorry to hear that your slippers have not lived up to your expectations. We pride ourselves on comfort and quality so it's always disappointing to hear if there's been an issue. Our no quibble guarantee means that if you are not entirely happy with your purchase from us, our Customer Care team are on hand to help, whatever the issue, either by phone or email, or in our stores. If you'd like to speak to someone then please do get in touch with our team on 01404 510440 (selecting option 2 for support) or by email on customer.services@moshulu.co.uk

Vurdert til 1 av 5 stjerner

Could try a little harder to post items…

Could try a little harder to post items as certain parts of the UK are excluded. Rediculous in this day and age do not recommend

25. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thanks for your comments Roz; we are sorry to hear that you've had difficulty placing an order to your address.

We offer standard delivery across the UK, although we do advise that services to Scottish Highlands addresses and outside mainland Britain may take longer than 5 days to arrive.

Our Customer Care team would be more than happy to help place an order with you, and can be contacted on 01404 510440 or via customer.servcies@moshulu.co.uk

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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