Moshulu Anmeldelser 

318
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I would buy again. Their customer service was reassuring and instilled confidence in this virtual world when I got through to a real competent person over a question. Quick delivery. Amazing shoes. Th... Vis mer

Vurdert til 2 av 5 stjerner

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Vis mer

Vurdert til 5 av 5 stjerner

Lovely, comfortable ankle boots. Beautiful soft leather and a stunning colour. I chose yellow to match my warm coat for all round winter warmth and I wasn't disappointed. Fine for lengthy walks aro... Vis mer

Vurdert til 5 av 5 stjerner

Wherever l have encountered a Moshulu shop,l have met with polite and helpful staff.Nothing is too much trouble.Their displays are always a pleasure to peruse.Their colourful footwear brings sunshine... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

318 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(318)

29 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

How customers should be received and appreciated

The members of staff at the Cirencester shop were exceptional in the care and duty to my requirements.Theyordered some shoes and boots originally to my satisfaction and after Christmas slippers purchased by my wife were not satisfactory they accepted the return and ordered some more for me to try and were too my liking and fit.Nothing was to much trouble unlike other other shops.You should be very proud of their dedication to the customers requirements.

3. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Variety of footwear.

This company has an excellent range of styles of footwear in a variety of colours. Delivery is reliable and was kept informed of the item's progress.

12. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

No facility at checkout to apply Gift…

No facility at checkout to apply Gift Vouchers for online purchase.
It transpires that there are in-shop and online vouchers, the former (which I have) not being applicable for online purchases - only in-store.
A frustrating state of affairs, as the local Moshulu retail outlet is 20 miles away.

27. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thanks for your feedback. I'm very sorry to hear that you're having a problem applying vouchers to your order. Naturally, we'd like to assist you in any way we can. Therefore, if you could kindly get in touch with our Customer Care Team, they'd be more than happy to investigate this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Vurdert til 1 av 5 stjerner

Ordered a pajama set for my wife on…

Ordered a pajama set for my wife on 11/29, today is 12/24 and NOTHING form these China Crooks... attempted to cancel a week ago and NO REFUND !! Also, in their add they listed a retail price of $80.99 and a sale price of $20.00 ... NO WHERE in any store has this item ever been sold for $80.99 ... average around $20.00.. Scam to make senior citizens think they are getting a deal !!! BEWARE or you will be scammed like this old guy !!!

24. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thank you for taking the time to feedback to us, David. I'm very sorry to hear that you were disappointed with your recent experience. This certainly doesn't sound right, as all of our orders are dispatched from and within the UK. Naturally, we'd like to assist you in any way we can. Therefore, if you'd like to get in touch with our Customer Care Team, they'd be more than happy to look into this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Delighted with my day slippers

Delighted with my day slippers. Fantastic colour and very comfortable. I take a 5.5 shoe. Size 5 too small but exchanged for a 6 without any bother.

14. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So comfortable

So comfortable, from the very first time I wore them. Love the colour (I never buy black shoes, sometimes brown ones), smart and causal at the same time. Perfect

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Proper shoes!!!!

The shops were a waste of time. Party shoes or trainers - which is great unless you want something else. I'd never heard of Moshulu before, but (courtesy of Google) I have rapidly become the happy owner of comfortable everyday heels in smart black leather! Highly recommended 👌

25. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Moshulu

Moshulu website is easy to navigate, browsing is very friendly and the choice of footwear is good. Sizing is generally true and you are able to select by size thereby saving a lot time. Response time was good from ordering to delivery. Packaging is all recyclable.

4. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Customer details appear to be passed to third parties unless they opt out!

While the products I ordered a while ago were fine, I recently received postal mail from you and then read the following on your website when attempting to change my marketing preferences:
“To manage your preferences please email us at ... where you can opt in or out of marketing emails, marketing via post, third party mailings and/or Moshulu mailings.”
This implies that customers' details will be passed on (presumably sold) to third parties unless they opt out. I have emailed requesting that all my details are removed from your system, and I hope this will be done promptly. I will not be ordering from you again.

20. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not impressed

Had to more or less serve myself. No welcome on arrival . Very disappointed . Date of visit 14 November

14. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thank you for your feedback Carol. We're very sorry to hear you were disappointed with your recent visit to one of our stores. If you could kindly get in touch with our Customer Care Team with a little more information, we'd be happy to look into this further and assist you in any way we can. Our Customer Care Team can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Lovely leather clogs

Ordered unlined leather clogs. They arrived very quickly within 2 days of ordering. Very comfortable and perfect fit. Ordered from Moshulu before and have always been very happy with great quality and fit and lovely design. Prices are also good.

6. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Comfortable and they look great.

My cork bed Moshulu sandals arrived in just a couple of days.
They look great and are very comfortable after a few days of wearing around the house.
The size was accurate and they have adjustable straps so width is fine.
They will be perfect for my sunshine holiday at the end of November.

27. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

mismatched sandals sent

I love my Mule sandals, so I recommend that my mum bought herself some of the Jute sandals in the Moshulu sale recently. I told her if they'd had been in my size I would have definitely bought them as my mule sandals are so comfortable and good quality.
My mum bought 2 pairs ( green and brown) from the sale. However, what was sent out was awful! The brown pair were different colours and the straps were different sizes. Obviously from different pairs. The green pair looked like they had been worn already and looked worn in and bent at the back. I was very shocked and surprised that these were sold, and embarrassed that I had recommended these to my mum. I told her to email photos to customer services to complain of the quality and to ask if they could provide some kind of discount? She doesn't need the hassle of returning packages ( although I think it may be free postage for returns) Moshulu has offered her 10% discount only -just enough to cover postage costs which I think is a really low offer considering the state of the sandals. I've just spoke to her and she's now decided to return them. I feel like the whole experience was a total waste of time, and I will not be recommending Moshulu to anyone in the future

18. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Moshulu

Svar fra Moshulu

Thank you for your comments Donna. We are very sorry to hear that you were not happy with the condition of the sandals that arrived. We pride ourselves on the quality of our products, so naturally we're disappointed that we failed to deliver for you on this occasion. If you'd like to discuss this further in any way, our Customer Care team are on hand to listen, and help however they can. You can catch them on 01404 510440 or via customer.services@moshulu.co.uk

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