A 7 de Junho vendi um carro e o comprador “we buy cars” transferiu o pagamento para a minha conta no Money Jar. Esse dinheiro nunca chegou. Contactei a Money Jar que afirmou que tinha devolvido o valo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I joined Money Jar after a recommendation from a colleague. I use this account for my day to day transactions finding it much easier to monitor my outgoings. In the future I can see me switchin... Vis mer
I have had an issue with money jar but the customer support contacted me quickly and in my language (portuguese). My problem was solved in a short time by Joao and he helped me with a good strategy to... Vis mer
Recently started using Money Jar as my primary online backing account (Irish customer) and have updated my salary payment to route directly to this account. Very easy to use, setup quickly and online... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Money Jar our mission is to free you from the old ways of banking, help you to be better with money and reduce financial stress. That’s why we have built a simple new approach to a digital account, giving you lots of ways to stay on top of your spending, so you can look forward to the things you really want. Money Jar gives you freedom to be better with money.
Kontaktopplysninger
12 Herbert Street, Dublin 2, D02 X240, Dublin, Irland
- +353 012118569
- support@moneyjar.ie
- moneyjar.ie
3,5
Middels
122 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great app
Great app. Easy to join and add money. Love the jars idea which I find great for saving. Keep it up
15. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Laura. Thank you for your 5 star review. We're thrilled to hear that you are having a good experience with Money Jar. If you have any other feedback please email support@moneyjar.ie or use our in app Live Chat service. Thanks, Team Money Jar
160 eur disappeared from my account
On march 2023 160 eur disappeared from my account. They lied to me and changed my bank statements to get away with it. Luckily I was able to download the original version of the bank statement before they changed it - this is my proof that 160 eur disappeared and they never refunded me. I will go to Garda with these bank statements to let them decide if this was a crime.
Recently they had a huge f*** up with incoming bank transfers and all customers didn't receive incoming transfers to their MoneyJar account that exceeded the amonut of 5400 eur. They never sent any apologies, none.
I only know the details of this situation because my friend, who also got impacted, had a chat with them via WhatsApp.
Me on the other hand, I had an e-mail conversation with Ronan from customer support and he never came back to share any information of what happed to my incoming transfer.
Shame on you!!!!!
13. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Katie. Thank you for taking the time to leave a review, and sorry to hear of your problems. If your issue has not been resolved, or you would like additional assistance or information, please contact Customer Support with more details of your issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Our team will be more than happy to assist you. I'll also send on a follow up to you here so you can respond and I can also flag this with the team to respond promptly, if you prefer. Thanks, Team Money Jar
Please close you account i have already…
Please close you account i have already closed mine
4. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Asad. Thank you for confirming your account status. Kind Regards, Team Money Jar
Easy to Use
Quick registration, easy to use and quick response times for any issues. Keep it up!
5. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Luke. Thank you for your 5 star review. We're thrilled to hear that you are having a good experience with Money Jar. If you have any other feedback please email support@moneyjar.ie or use our in app Live Chat service. Thanks, Team Money Jar
I found the process very easy to follow…
I found the process very easy to follow . So far I’ve had no issues so I’d have no problem recommending this app
5. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Samantha. Thank you for your review. We're delighted to hear that you are having a good experience with Money Jar. If you have any other feedback please email support@moneyjar.ie or use our in app Live Chat service. Thanks, Team Money Jar
Is the bad bad digital bank I see in my…
Is the bad bad digital bank I see in my life they keep out money for weeks and weeks don’t sourt the problems and we have to stay without our money if u do need just don’t use is bad
4. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hi Helena. We are sorry to see your poor rating. If you would like additional assistance or information, or if your issues have not yet been resolved, please contact Customer Support via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
money jar
This happened in the last week. I was looking for an alternative to AIB, a second account, and was directed to ccpc.ie where I found them. Central bank told me they are not regulated, and don't know them. A guy answered, and said it was easy to get started with them, The documents did not upload with a message saying "system hiccups". Technical support was provided by a lady who was not comfortable with concepts like logging into email. She could not make it upload after which they were not available. Maybe their system has crashed or this is a company running out of someones backyard, I think better not to trust your money with them. I'll stick to regulated from now, its safer CENTRAL BANK OF IE - OR WAS IT CPCC.IE TOLD ME YOU WERE NOT REGULATED SO MAYBE YOU HAVE UPGRADED SINCE THEN.
3. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hi Mohini. We are sorry to see your poor rating. Money Jar are a distributer of PCSIL, who are regulated by the Central Bank of Ireland. If you would like additional assistance or information, please contact Customer Support with more details of your issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
Money lost
I have done a transfer to a friend - the money has never arrived and after 3 months moneyjar is still not able to track the money.
I had done several transfers to this recipient with moneyjar - so the details were saved and we are sure the details are correct.
I can’t do anything so I might have lost the money…
I don’t recommend this bank. I have heard other bad experiences with it.
18. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello Nadia. We are sorry to see your poor rating. If you would like additional assistance or information, or if your issues have not yet been resolved, please contact Customer Support with more details of your issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
I have been struggling to use my…
I have been struggling to use my account for morethan 5 days now, no bank transfers, no payments or swiping, it keeps declining although i have money in my account.
The consultants are useless as hell, and the boring thing is there’s no physical bank to go and get help.
23. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hi Amukelani. We are sorry to see your poor rating. If your issue has not been resolved, or you would like additional assistance or information, please contact Customer Support with more details of your issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
Unrecognized transactions and never got my money back
Got unrecognized transactions twice in less than 6 months. First time, they allowed me to fill a charge back request but 10 months have passed and still haven't received my money back. The second time, despite trying several support lines (email, phone, app chat), no one was able to solve the problem and they didn't allow me to fill a charge back request.
I lost +100 EUR and still haven't got anything back.
I closed my account. I'm advising all my friends to do the same. Do the same!
3. mars 2023
Anmeldelse skrevet uten oppfordring
Nothing to declare
24. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hi Josias. We are sorry to see your poor rating. If you would like additional assistance or information, please contact Customer Support with more details of your issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
money was withdrawn from the account and not returned
My son tried to transfer funds to a bank card in another country. Funds were withdrawn from the account, but no one received them in another country. For three months, the son corresponded with the bank, but there was no result. The funds were not returned to him. They didn't even provide information about the transfer. This is not a bank, but a bunch of scammers. I would not recommend anyone to open an account here.
18. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hi Iryna. We are sorry to see the poor rating based on your sons experience. If your son would like additional assistance or information, he can contact our friendly Customer Support team with more details of his issues via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
One star only because I can't give zero
One star only because I can't give zero. My student son and friend wired a deposit and rent for an appartment to a client of this bank and who turned out to be a a scam artist. Numerous emails and documentation have been sent but this bank does not even have the courtesy to reply, let alone look into the matter. Totally unprofessional and untrustworthy
30. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello. We are sorry to see the poor rating based on your sons experiences. If your son would like additional assistance or information, he can contact our friendly and experienced Customer Support team via our in app Live Chat or by sending an email to support@moneyjar.ie. Thanks, Team Money Jar
There is some space for improvement
There is some space for improvement, but in overall very quick to respond, support is helpful, app easy to use
12. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra Money Jar
Hello, and thank you for your review. We're glad to hear that you are having a good experience with Money Jar, and we are always interested in hearing suggestions for improvements from our customers. If you have any other feedback please send us an email to support@moneyjar.ie. Thanks, Team Money Jar
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.