When the team goes over and above to get the product in time for a birthday giving on going updates of the package being sent and arriving in my city for the next day delivery. Thanks again for the am... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thought we would purchase a pillow & pay express, we tracked it and finally received after 16days, did refund the express postage amount, after we sent an email stating our displeasure. We live and... Vis mer
Selskapet har svart
🚨🚨 WARNING🚨🚨 What you see is NOT what you get. Products are cheap knockoffs. Not an Australian company. Operates & Ships from China. Good luck s sending something back or getting a refund. Even... Vis mer
Selskapet har svart
I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sells Home Decor & Other Household items
Kontaktopplysninger
2,8
Middels
248 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No problems shopping here
Quality of trousers was excellent & selection of secure usable pockets is very well designed.Being a taller person one might be wise to go up a size & Customer service was First Class when I requested a possible size change & I would not hesitate to buy from Modern Aussies again.
31. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thanks for the fantastic review! We're thrilled you love the quality and functionality of the pockets on our trousers. Great tip for taller folks about sizing up. We're so glad our customer service team made the size exchange easy for you. We can't wait to see you in another pair of Modern Aussie trousers soon! - MA Team
I purchased 3 pairs of barefoot shoes…
I purchased 3 pairs of barefoot shoes which I absolutely love but are one size too big, the staff were awesome in helping me resolve this and are sending me the correct size at no extra cost, super grateful and highly recommend!
29. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
That's awesome to hear! We're thrilled you love the barefoot shoe designs, but sorry to hear they were a bit big. Huge kudos to our amazing staff for getting the correct size out to you quickly and for free. Happy walking in your perfectly fitting shoes! - MA Team
Excellent service thanks for helping me…
Excellent service thanks for helping me out. They are most efficient
30. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you for your kind words! We're glad we could assist you and provide excellent service. 😊👍 - MA Team
Dentures
Good product overall shipping quality was excellent & fast.
23. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you for your feedback! We're glad to hear you were pleased with the product and our fast, excellent shipping. 🚚✨ - MA Team
I ordered wrong size pants
I ordered wrong size pants and Modern Aussies are going to send the right size at no cost to me .
28. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you for your feedback! We're happy to hear we could resolve the issue and send you the right size at no cost. We appreciate your support! 😊👖 - MA Team
Great customer Service
Great customer service and everything is so easily explained.Problem solved very easily.
8. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Marilyn,
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service and that your issue was resolved quickly and easily. Your satisfaction is our top priority!
Cheers,
Lexi
Amazing Non Slip barefoot shoes
I bought Non-Slip barefoot shoes and couldn’t believe until I’ve tried it ..it’s unbelievable so comfortable I’ve tried it on the beach and rocks so amazing couldn’t feel any pain or discomfort I’m so happy with the product and I’m planning to get a second pair but different colours and also I will buy one for my partner highly recommended *******
6. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Hana,
Thank you for your enthusiastic review! We're thrilled to hear that our Non-Slip barefoot shoes exceeded your expectations and provided such comfort on both the beach and rocks. It's wonderful to know you're so happy with them that you're planning to get another pair and even one for your partner. Your recommendation means a lot to us. Enjoy your new shoes!
Cheers,
Lexi
Please DO NOT purchase anything
Please do not consider this website for anything. Shipping was more than 2 weeks. I purchased 2 floral bustier dresses and only received 1. The sizing guide is not accurate on the website, I ordered size XL and it fit my size M friend. The fabric was so thin with no lining and I realised it did not even come with the ribbon to tighten the dress on the back. I wanted a full refund but the constant back and forth with what they call "customer service" was not worth my time and just asked for a half refund for the dress I did not receive. Refund took another 2 weeks and they did not send me a confirmation email or invoice for proof. I will save you from the grief, do not look back to this website. I should have done better research because I'm now seeing all the typos and their suspicious "about page" on the website. Do not believe the reviews, this websites needs to be shut down, it is not an Australian website.
18. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear YPG,
We deeply apologize for the issues you faced with your order. We see that your case was closed, but we hope we can make things right for you. Please email us at support@modernaussies.com.au so we can address any further concerns.
Thank you for your feedback, which helps us improve.
Sincerely,
Meg
Fabulous product and service.
I purchased the On the Go Key charger from Modern Aussies. It is a terrific product and lightweight which is perfect. Very handy for travelling but lots of people will probably use it every day too. The company is wonderful to deal with and postage was quick. Definitely recommend buying this charger. 5 STARS!
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Penny,
Thank you for your glowing review! We're thrilled that you find our mini charger to be a terrific and lightweight product, perfect for both travel and daily use. We're delighted that you had a positive experience with our company and that the postage was quick. Your recommendation means a lot to us! If you need anything else, don't hesitate to reach out.
Cheers,
Laura
Amazing quality bag
Amazing quality bag, really pleased with it. Ideal for travelling, going for a walk or to a festival. Customer service is exceptional. I definitely recommend this Oz company and their product.
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Michelle,
Thank you for your wonderful feedback! We're thrilled that you're pleased with the quality of our bag and our customer service. It's great to know it's versatile enough for all your needs. We appreciate your recommendation and look forward to serving you again in the future!
Cheers,
Laura
These shoes were made for walking …
There was a hitch on delivery but after I contacted them, they went out of their way to ensure my shoes arrived. I walked the Kokoda Challenge prep 12 km and the shoes were great. Very happy.
9. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Denitta,
We're glad we could resolve the delivery issue for you! It's fantastic to hear that your shoes performed well during the Kokoda Challenge prep. Thank you for sharing your positive experience, and happy walking!
Cheers,
Laura
Brilliant
Very good quality and goods are delivered very quickly 🙂
8. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Kim,
We're thrilled to hear that you're happy with the quality of our products and our quick delivery! Thank you for your positive feedback. :-)
Cheers,
Liz
It has now been over 1 month since I…
It has now been over 1 month since I ordered my product. The product states it is still in the USA. I don’t understand how this is possible noting the pure name of the company. It all seems to be a lie.
Apparently my product was delivered to my office, however was rejected because it was attempted to be delivered on a weekend when no one was there. I requested that it be resent to my business address and this still has not been executed over 1 week later. The tracking still states my product is in New Jersey so who the hell knows if I will ever receive it.
7. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Alana,
We apologize for the inconvenience you've experienced with your order. It's certainly not the level of service we aim to provide. We have investigated this matter with courier immediately. Please accept our sincere apologies for any inconvenience caused, and rest assured, we're committed to improving our services for our beloved customers. Thank you for your feedback.
Sincerely,
Meg
Do not use!
My order took nearly 2 months to arrive, each time I followed up was told it's in transit or how to track delivery.
Order finally arrived, was a fragile item but wasn't packed well or marked fragile so it arrive completely damaged and unusable. Plus half order was missing.
I asked for a refund... sent photos etc bit they have a NO REFUND policy.
Shipped replacement, but I'm sure it won't be packed correctly and it'll arrive broken and we'll continue on the hampster wheel.
Do not order from modern aussies, if ever any issues, damaged goods, etc they will not refund you - ever!
7. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear MF,
Thank you for feedback. This makes us improve for future. I hope the replacement is handled better, but your cautionary advice is noted.
Kind regards,
Lexi
Ordered something for my partner refused refund
Ordered something for my partner express shipping as we wanted it asap, took 6 days to even send it (so they tell me) then sent it standard post. The product took over 16 days to arrive from ordered date Sydney to Adelaide (Aus Post states 1-3 for express and 3-6 standard post) we attempted to return unopened for a refund as the product was no longer required which they refused. It was an absolute waste of time and they were no help along the way, would have to be the worst online ordering experience I've had.
Also unable to review on their website (I suspect why they have 5 star reviews only)
14. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Jake,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order. This is not the level of service we strive to provide. Please email us so we can investigate the issue further and make things right. We value your input and are committed to improving our service. Thank you for bringing this to our attention.
Sincerely,
Lexi
Communication was constant on update of…
Communication was constant on update of order..Delivered within the time frame they said..I'm very happy with the product I purchased and can recommend this company for their service..I will be purchasing from them again...
3. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Norel,
We're delighted to hear that you had a positive experience with us! Ensuring clear communication and timely updates on orders is important to us. We're thrilled that you're happy with your product and our service. Thank you for recommending us, and we look forward to serving you again in the future!
Cheers,
Liz
Love this set
I bought the set love them they look amazing feel good and they handle well while using them
Highly recommend them
2. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Jannie,
That's fantastic to hear! We're thrilled that you're enjoying your new set. It sounds like they're exceeding your expectations in both style and performance, which is exactly what we aim for. Thank you for recommending them, and if you ever need anything else or have any questions, feel free to reach out. Happy using!
Cheers,
Meg
Non slip Bare foot shoes for healthy feet
Brilliant, fit, style, size and as was described on the website. Ordered 3 pairs and going back for more!
Ideal for those wanting a more even gait and have altered sensation in the feet. Very comfortable and will buy more
16. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Deb,
That's wonderful to hear! 😊🎉 We're thrilled that you're happy with the fit, style, and size of the shoes, just as described on our website. It's great to know that they're perfect for those seeking a more even gait and experiencing altered sensation in their feet. We're glad you find them comfortable and appreciate your feedback. Feel free to come back for more anytime! 🌟👟
Cheers,
Meg
I'm very happy with the vacuum cleaner…
I'm very happy with the vacuum cleaner for cleaning the bed .
19. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Vicki,
That's fantastic to hear! 😊👍 If you have any questions or need assistance in the future, don't hesitate to reach out. Happy cleaning! 🧹✨
Cheers,
Meg
3 second pop up tent
I brought the 3 second pop up tent,it's amazing and literally took seconds to put up☺️it's been used in heavy rain no leaks and it's sooo spacious x
6. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Cassie!
We're thrilled to hear that you're enjoying your 3-second pop-up tent! Providing convenience and durability is what we aim for, and it's great to know that it met your expectations, even during heavy rain. If you have any questions or need assistance in the future, feel free to reach out. Happy camping! 🏕️😊
Cheers,
Debbie
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