When the team goes over and above to get the product in time for a birthday giving on going updates of the package being sent and arriving in my city for the next day delivery. Thanks again for the am... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thought we would purchase a pillow & pay express, we tracked it and finally received after 16days, did refund the express postage amount, after we sent an email stating our displeasure. We live and... Vis mer
Selskapet har svart
🚨🚨 WARNING🚨🚨 What you see is NOT what you get. Products are cheap knockoffs. Not an Australian company. Operates & Ships from China. Good luck s sending something back or getting a refund. Even... Vis mer
Selskapet har svart
I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sells Home Decor & Other Household items
Kontaktopplysninger
2,8
Middels
248 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disappointed in myself for being taken…
Disappointed in myself for being taken in by the name .... IT IS ALL done from china... Stay away
23 July
Edit.... it took many, many emails... but finally got my order.. Have to say the product (intimacy pillow) is very good quality, and as described in the advert. Yes i am pleased. Having said that, there are lots of negative reviews on here, I would agree that , there is nothing Australian about this company, that IS misleading.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hello. We are very sorry to hear that you feel disappointed with your experience. While many high-quality global components are sourced internationally, we want to assure you that our customer service, quality control, and brand standards are managed with the utmost care. We take your feedback seriously and would love the chance to look into your specific order. Please reach out to us directly at support@modernaussies.com.au so we can make this right for you
Thought we would purchase a pillow &…
Thought we would purchase a pillow & pay express, we tracked it and finally received after 16days, did refund the express postage amount, after we sent an email stating our displeasure.
We live and learn, don’t buy of FB ads or Modern Aussie, poor quality, package torn,
product not what we envisaged
202781 order no.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you for sharing your feedback. I am sincerely sorry to hear that your experience with our delivery time, packaging, and the product itself did not meet your expectations. We want to look into this immediately and make things right for you.
Could you please reply to this email with a few details so we can locate your account?
Order Number
Full Name (exactly as it appears on your order)
Shipping Address
Once we have this information, we will find your order in our system and get back to you with a solution.
🚨🚨 WARNING🚨🚨
🚨🚨 WARNING🚨🚨
What you see is NOT what you get. Products are cheap knockoffs. Not an Australian company. Operates & Ships from China. Good luck s sending something back or getting a refund. Even PayPal protection won't help you. Legitimate scammers!!
Don't waist your time or money with this lot.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
We are genuinely sorry to hear that you are so frustrated with your experience, and we take feedback like this very seriously. We want to assure you that we are committed to looking into your order and addressing your concerns directly.
Please send us a direct message with your order number and details so we can investigate what happened and work on a resolution for you as quickly as possible. We hope to have the chance to make things right."
When the team goes over and above to…
When the team goes over and above to get the product in time for a birthday giving on going updates of the package being sent and arriving in my city for the next day delivery. Thanks again for the amazing service. Great Aussie service with amazing response for contact if there happens to be any queries you have. Thanks Modern Aussie for delivering as promised.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you so much for taking the time to share such a beautiful review! Hearing that we were able to get your package to you right on time for a special birthday absolutely makes our day.
Going above and beyond for our customers and delivering that reliable Aussie service is exactly what we strive for, so it's incredibly rewarding to hear that the updates kept you at ease.
We hope the birthday recipient absolutely loves the gift! If you ever need anything else down the track, you know where to find us
Great product and excellent after sales…
Great product and excellent after sales service. There was a minor issue with my initial order but the team at Modern Aussies were very professional and very helpful in working toward a resolution that met my needs.
I will definitely purchase from them again.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re really glad to hear that you’re happy with the product and our after-sales service. While we’re sorry there was a minor issue initially, it means a lot to know that our team was able to assist you and reach a resolution that met your needs.
Your support and trust truly mean a lot to us, and we look forward to serving you again in the future.
Never purchasing from them again
Searched for a product, found it on Modern Aussie, purchased it. It was highly misleading, the item I was purchasing was not what I got. I asked to send it back for a refund and got a rude response of "it clearly stated what you ordered" and then was offered $5 on my next order.
Stick it! Never using them again.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
We’re sorry to hear about your experience and appreciate your feedback.
We’ve already reached out to you via email to further assist and work towards a resolution for your concern. Our goal is always to help customers fairly and find a suitable outcome wherever possible.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY! They fraudulently make out they in Australia (kangaroo and all)but they are based in China. Their goods are cheap and of extremely poor quality. They advertise good service and easy returns, but the opposite is the case. They repeatedly send emails with contradictory comments stating they have processed refunds when they have not. Apparently this is a common ploy by scammers. I have received more than 45 emails and multiple phone calls to consistently fob me off. I have a rule that I only leave feedback that is positive or not at all but in this case I am so incensed I am posting this to warn other people.
By the way do not pay any attention to polite replies to these reviews offering to fix the problem etc. These people are scammers and have no intention of fixing anything. I am still receiving emails saying they have processed a refund which of course never appears!
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
We’re truly sorry to see your frustration and would like to clarify the timeline to ensure transparency. Over the past year, you have placed four orders with us, which shows that you repeatedly chose our products and services—a reflection of the quality and service we provide.
For your most recent order, we offered a refund as a goodwill gesture while allowing you to keep the items. The refund was processed well before your review, though as with all bank transactions, it can take a few days to appear in your account. When you requested a return with a return label, we promptly arranged one for you. At every step, we followed your requests and accommodated your preferences, including allowing you to retain the products even after the refund was issued.
We are genuinely disappointed to see your review, as we have made every effort to fulfill your requests and provide a positive experience. We remain committed to quality products and service for all our customers and hope that future interactions can be smoother.
Absolutely disgusted i paid $50 for a…
Absolutely disgusted i paid $50 for a cheap and poorly made product. Found the exact same item on Ebay, Temu and Amazon between $5-$15. Scammers.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Ripped off.
I have recently purchased a so called pressure cleaner which attaches to a garden hose and it was not only a waste of money but a waste of time, it didn't perform any better than holding your finger over the end of the hose, I have red their reviews and it is clear that they are a rip-off mob and should not be trusted.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
We’re very sorry to hear about your experience and apologize for any inconvenience caused. We take feedback like this seriously and would like the opportunity to address your concerns directly.
Please feel free to reach out to our customer support team at support@modernaussies.com.au
, and we’ll do our best to assist you and find a satisfactory resolution.
Thank you for bringing this to our attention.
Help please
Hi
I have received the game console but there is NO game Data card in the box.
And it won’t turn on.
Please help me with this
As it is a Christmas present and I need it to be working before Christmas.
I also paid express postage …
Need help with this ASAP . Please
This email is to confirm your order. Your order number is 189018.
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
We sincerely apologize for the inconvenience. We completely understand how important it is for your Christmas gift to arrive and work properly.
Our support team will contact you directly to help resolve this concern as quickly as possible. To assist them, please have the game console and all packaging ready so they can assess the issue promptly.
We appreciate your patience and understanding.
Most pathetic individuals my underwater…
Most pathetic individuals my underwater M made in china like a size 6 way to small complained they offered a full refund and replacement good then nil refund came through i called them up no u don’t get a refund as we replaced the item if u don’t like give them away ok mate thx buyer be aware they are two faced single
minded pea brain individuals that wil
say one thing and do another thx LILA
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Tami,
We’re very sorry to hear about your experience, and we sincerely apologise for the frustration this has caused. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
— MA Team
Had a faulty item so they replaced it…
Had a faulty item so they replaced it immediately very happy with the outcome
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi there! Thank you so much for your review! We’re really glad we could replace the faulty item immediately and that you’re happy with the outcome. Your satisfaction means a lot to us, and we’re always here to help whenever you need. Thanks again for choosing us!
--MA Team
Paid for express post & still waiting 2 weeks later !!!
I order a special pillow for my wife who is ill on the 6 Nov & paid for express post to get it delivered asap in 3 to 4 days. It is now the 18 Nov & I still have not received the pillow which my wife needs urgently. The tracking shows that is has been moved to nearly 20 depot stations & been in Sydney depots for the last couple of days but I still haven’t received it. I sent 2 messages to their support section & received 2 apologies & an offer to refund my express postage costs I paid for. Having a Aust website & name Modern Aussie I was of the belief the company was based in Australia and I paid a lot more for the same item heaps cheaper elsewhere so I could get the item asap but it appears to be based in China and they use the words ‘station’ in the tracking so you don’t know what city or country the depots are at. I just want the pillow for my wife asap. Please use caution when ordering from Modern Aussie.
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi Geoff, we’re truly sorry to hear about the delay especially given that the pillow is needed urgently for your wife. This is not the experience we aim to provide, and we understand how frustrating this must be. We’d love the opportunity to assist you immediately and help resolve this as quickly as possible. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution. --MA Team
Fooled by the Aussie name
Fooled by the Aussie name, payed 3 times the price as same product on temu, disappointed in myself for being sucked in like that.
Product doesn't cut grass as they show in thier advert, pretty flimsy, battery lasts only for 10 min. Put the circular blade on to see if it worked better than normal blades, stalled the motor as soon it touched anything grass or thin twigs. Piece of crap.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi John,
I’m sorry to hear about your experience. Could you please send us an email with your order # or email address so we can look into this and assist you better?
Cheers,
Sara
Do Not purchase from this seller
Do Not purchase from this seller. They are a scam . They claim to ship from Melbourne but ships from china. Items paid for and not received. They offered a $10 refund on a $150 purchase. They are crooks. Communication sucks with repetitive “we’re sorry” but no action. Didn’t even get my $10 refund. Same items which was gold cutlery in my case can be found in stores and other websites at similar prices. I thought I was giving an Aussie company a go. Never again. You will be so sorry dealing with them. Buyers. You’ve been warned. Totally dishonest seller. But I haven’t finished with them legally. I’ll spend whatever it takes to bring them to justice.
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi Benjamin,
We’re very sorry to hear about the experience you’ve had. This is not the level of service we aim to provide. We want to ensure you receive your order or a suitable resolution as quickly as possible. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team
Efficient solution finder
There was a problem. My order didn’t arrive via Aust Post in due time. I waited until the recommended time from Aust Post, then emailed Modern Aussies. I received an immediate email response. The order arrived via Aramex within a reasonable time. And 2 days later, the Australia Post order came through. While I offered to return one order, I allowed to keep it!! Just in time for Christmas gift giving. Problem solved!!
19. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi there Judith! 😊
Thank you so much for taking the time to share your experience. We’re sorry to hear there was a delay with Australia Post, but we’re really glad our team could step in quickly to help get everything sorted in time for Christmas! 🎄✨
We truly appreciate your patience and understanding throughout the process. It’s wonderful to know everything worked out in the end and problem solved indeed! 🙌
Thanks again for your support, and we wish you a fantastic holiday season! 🎁
— Cindy
Buyer Beware
I purchased a pair of supposedly orthopedic sandals for $54.00. When I recieved them they were very cheaply made and did not fit. They were the same as a pair I got in Bali for $15.00. When I contacted the company regarding this I was offered a $30.00 gift certificate for Modern Aussies or a refund of $15.00 .
So my choice is lose my money or pay more for another pair ( not happening) and get to keep an awful pair of shoes which are not orthopedic and don't fit.
22/10/25 After this review and many phonecalls from the company I have now recieved a full refund . This is a good outcome for me but I don't think it should have taken all this. And the shoes are still cheap
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Joanne,
Thank you for your feedback. We want to ensure that everything has been resolved to your satisfaction. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team
Greatest appreciation to Modern…
Greatest appreciation to Modern Aussies, particularly Lily for coming to my aid in a delivery bungle. The product Barefoot sneaker are simply the best - I have been off work and have had 2 surgeries on my a broken ankle, with a 3rd one later this year. They are the only enclosed shoes that I have found that I can wear - thanks to my BFF who brought me a pair from Modern Aussies and now I have 2 more in different colours.
In Addition my Physio is impressed and said there is some promising information coming out about these types of shoes
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi there, Vickie!💛
Thank you so much for your heartfelt review. It truly made our day! We’ll be sure to pass on the special shout-out to Lily; she’ll be thrilled to know she was able to help. 😊
We’re so happy to hear that your Barefoot Sneakers are providing comfort during such a challenging recovery journey. It means a lot to us that our products are making a positive difference for you, especially while you’re undergoing surgeries and working closely with your physio. 💪👟
We wish you all the best with your continued recovery and hope the new colours add a little extra joy along the way! If you ever need anything, we’re always here to support you.
Take care and thank you again for choosing Modern Aussies! 🌟
— Cindy
Scam site
Scam site! Stay away! I thought I was purchasing an orthopaedic pillow. 3 weeks later, I received a very chemical smelling pillow case from China!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Dear Juby,
I’m sorry to hear about your experience with your order. This is not the standard we aim to provide. The smell goes away after you open the package. However we understand that you are not completely satisfied. We’d love the opportunity to resolve this matter to your satisfaction. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team
Thieves
Thieves...Stole my money...did not recieve my item. Will not give me a refund or offer me credit, just said oh well and kept my money..no phone number to contact them. Will never buy from these thieves again.
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Modern Aussies
Hi Helen,
We’re very sorry to hear about your experience. This is absolutely not the level of service we aim to provide. We want to help resolve this as quickly as possible. Could you provide us your order details and please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team
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