Modern Aussies Anmeldelser 

248
TrustScore 3 av 5

2,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

When the team goes over and above to get the product in time for a birthday giving on going updates of the package being sent and arriving in my city for the next day delivery. Thanks again for the am... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Thought we would purchase a pillow & pay express, we tracked it and finally received after 16days, did refund the express postage amount, after we sent an email stating our displeasure. We live and... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

🚨🚨 WARNING🚨🚨 What you see is NOT what you get. Products are cheap knockoffs. Not an Australian company. Operates & Ships from China. Good luck s sending something back or getting a refund. Even... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Husholdningsbutikk

Skrevet av virksomheten

Sells Home Decor & Other Household items


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

248 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(248)

25 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Micro Steam portable travelling iron

I ordered the micro steam portable traveling iron from Modern Aussies on line for our caravan. I used it in the house and I am honestly thinking of keeping in side as it works so well. The heat was perfect and did 2 pair of shorts to perfection. Also ironed a linen dress and it came out perfectly. Definitely recommend the portable steam iron.

15. april 2024
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Svar fra Modern Aussies

Dear Margaret,

Thank you for sharing your positive experience with our micro steam portable traveling iron! We're thrilled to hear that it worked so well for you, both at home and while traveling. It's great to know that it provided the perfect heat and efficiently ironed your clothes, making it a versatile and reliable tool. Happy ironing! 🌟👕

Cheers,

Debbie

Vurdert til 5 av 5 stjerner

Great undies 💕

Hi I’m very happy with my purchase of the Leakproof undies they are sooo comfortable to wear and really do a great job , it’s so reassuring to know l can go out and not have to worry about leaking through, l most certainly will be purchasing more thx Modern Aussies 👏👏👍

12. mars 2024
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Svar fra Modern Aussies

Dear Lynette,

We're thrilled to hear that you're loving your Leakproof undies! Comfort and peace of mind are so important, and we're glad our product has delivered both for you. Thanks for choosing Modern Aussies! 👏🩲👍

Cheers,

Debbie

Vurdert til 1 av 5 stjerner

Blackmailed to process my refund

I experienced significant delays after purchasing a small collapsible travel bag (over 1 month with express shipping). They tried constantly to deter me from returning the item (within the 30 day $ back guarantee on the website) by telling me return shipping would be a significant cost to me and that I would have to send the item overseas (warehouse is listed as Melbourne/Naarm on website). They then sent me store credit instead which I refused. I posted a review on this site of my experience and I finally got a response, because of the review.... They then proceeded to blackmail me for my refund until I removed the post. I kept replying how uncomfortable this was, how it was poor practice, and that they were blackmailing a customer. They then finally called me regarding my review with the following option: process 1/2 the refund, I take down my review, then processed the other 1/2. They refused to process the refund until I addressed the review. I will admit this did happen very quickly (within a few hours) and i received a full refund of the product 2 months later. Absolutely would not recommend this company

13. april 2024
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Svar fra Modern Aussies

Dear Carolyn,

We are glad to hear that you received the product in good condition despite a slight delay in delivery and the full refund was eventually processed for you.

We appreciate your feedback. It is customers like you who inspire us to improve our processes. Thank you for trying Modern Aussies.

Warm regards,

MA Support Team

Vurdert til 5 av 5 stjerner

Just ordered second one husband loved…

Just ordered second one husband loved getting my self one thsn another for our son

8. april 2024
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Svar fra Modern Aussies

Dear Tanya,

Thank you so much for your positive feedback! We're thrilled to hear that both you and your husband enjoyed our product. We appreciate your support and hope you continue to enjoy your purchases.

Cheers,

Lyn

Vurdert til 5 av 5 stjerner

The little iron that can!! (do the job)

Admittedly I was a little sceptical on the functionality of this iron, but wanted something portable to “touch up” my show suits quickly when showing my dog. I can unequivocally say this is a brilliant little easily portable iron and works really well. Got all the creases out of my linen suit and wound like to keep a second one in my work locker. Very happy with my purchase

2. april 2024
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Svar fra Modern Aussies

Dear Paula,

Thank you for sharing your experience! We're delighted to hear that our portable iron exceeded your expectations and worked wonders on your linen suit. Your satisfaction is our top priority, and we're thrilled that you're considering keeping a second one in your work locker. Happy ironing!

Cheers,

Lyn

Vurdert til 1 av 5 stjerner

Disgraceful service

First of all my order was weeks late even after paying for express delivery. I wanted to send the watches back
Because I had to purchase other watches for Xmas gifts. They said it would be better to keep the watches and they would give me a refund of the delivery and another $10. I was not happy with this so I asked for a larger refund. They agreed to a $70 refund. This has been ongoing since December. I still haven’t received the refund. Now I’m told they do the refund, they will give me a store credit of $50 instead. I have never dealt with a company that’s is so shonky in my life. I wouldn’t recommend them to anyone.

26. mars 2024
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Svar fra Modern Aussies

Dear Margaret,

We sincerely apologize for the inconvenience and frustration caused by the delay in delivery and the handling of your refund request. Your experience does not meet the standards we strive to uphold, and we understand your disappointment.

We are committed to resolving this issue promptly and to your satisfaction. We will contact you to discuss further and making things right.

Thank you for bringing this matter to our attention.

Warm regards,

MA Support Team

Vurdert til 1 av 5 stjerner

Scammers website when I paid I can’t…

Scammers website when I paid I can’t contact them

20. mars 2024
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Svar fra Modern Aussies

Dear Natkamol,

We're sorry to hear about your experience. We strive to provide excellent service. Please reach out to our customer complaint team at modernaussies@gmail.com so we can address your concerns promptly.

Thank you,

Lyn

Vurdert til 1 av 5 stjerner

Not an Australian company

Hi, I purchased the new brush like hair straightener. It was the worst product I think I have ever purchased. You could not even brush it through the hair you had to physically put the hair into the brush. Very cheaply made. For the price I should have realised it was going to be a dud. Also very disappointed this company has nothing to do with Australia, they use the Aussie name to fool people. Never will I by from them again

19. mars 2024
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Svar fra Modern Aussies

Dear Jacquie,

We're sorry to hear about your disappointing experience. Customer satisfaction is our priority, and we value your feedback. Please reach out to our customer complaint team for assistance about your order. We apologize for any inconvenience caused.

Warm regards,

Lyn

Vurdert til 1 av 5 stjerner

STAY AWAY

STAY AWAY. TRIED TO BRIBE ME after writing a review to take it down.
Offered me 50% refund or 50% off any item from them to take down my original review

16. mars 2024
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Svar fra Modern Aussies

Dear Dasith,

We apologize for any misunderstanding or discomfort caused. This does not align with our company's values. We appreciate all feedback, whether positive or negative, and are committed to addressing concerns transparently. Please contact our customer complaint team to resolve this matter.

Warm regards,

Lyn

Vurdert til 1 av 5 stjerner

Ordered today for hair removal product…

Ordered today for hair removal product I never received a receipt or nothing paid with afterpay told me to log in with order number and email or phone number but never received one now just received a email basically trying to sell me something else hope my paid for item eventually arrives

15. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Modern Aussies

Dear Kylie,

We apologize for the inconvenience. Please reach out to our customer complaint team with your order details so we can investigate and ensure your paid item is delivered promptly. Your satisfaction is important to us, and we'll do our best to resolve this issue.

Warm regards,

Lyn

Vurdert til 5 av 5 stjerner

Hi the sunglasses I purchased were…

Hi the sunglasses I purchased were great.,good fit durable in all conditions and lightweight. Modern aussie sunglasses were easy to correspond with and were great to correspond with

15. mars 2024
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Svar fra Modern Aussies

Dear Glenn,

We're thrilled to hear that you're enjoying your sunglasses and that they're meeting your needs in various conditions. It's fantastic to know that you found them durable, lightweight, and a perfect fit. We aim to provide excellent customer service, and we're glad to hear that your experience with us was positive.
Thanks again for your support!

Cheers,

Megan

Vurdert til 1 av 5 stjerner

It took one month for my items to be…

It took one month for my items to be delivered, and poor customer support from the business. I’ll never purchase from this company again. Don’t fall for the courier blame game as this business took forever to dispatch the items. Ridiculous buyer aware.

15. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Modern Aussies

Dear Matthew,

We're truly sorry for the delay and any frustration caused. We understand your concerns and are committed to improving our service. Your feedback is invaluable, and we'll take steps to ensure smoother delivery processes in the future. Please accept our sincere apologies for the inconvenience.

Warm regards,

Lyn

Vurdert til 1 av 5 stjerner

Warning: do not buy anything from them

I wish if I could give them negative rating. It is not an Australian company. The name is misleading. Extremely poor customer service and it’s been a month now, I haven’t received my order. While ordering, I could see 3 to 5 days delivery time but almost a month now. It’s a shame that they lie to their customers and block their money for so long. I needed a pregnancy pillow and I ordered one from them. I think it will arrive after my delivery. Disgusting services.

11. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Modern Aussies

Dear Sakshi,
We're sincerely sorry for the unacceptable delay in receiving your order and the poor customer service experience you've had. Your feedback is crucial, and we're committed to addressing this issue promptly. Please contact our team at modernaussies@gmail.com and provide us with your order details, and we'll investigate the matter immediately to ensure you receive your order or a suitable resolution. We apologize for any inconvenience caused and appreciate your patience as we work to improve our service.
Regards,
Andi

Vurdert til 5 av 5 stjerner

Mite killer?, uv vacuum.

Hi there.
Brought this item as my dog sleeps on my bed. It's brilliant.
Works very well.
Convenient with no cords..USB charges.
Nice and light but sturdy at the same time..
Was bit concerned when brought this item at 1st.
But once received and used it.
Those concerns vanished.
Oh yes my 120kg neo mastiff Thor loves me to vacuum him with this also.
Low noise.
Wish someone would make a standard vacuum with these features.
Deb Paulson.
New Zealand.
Delivery was fast also.

8. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Modern Aussies

Dear Deb,
Thank you for sharing your positive experience with the item! We're thrilled to hear that it works so well for both you and Thor. Your feedback means a lot to us, and we're delighted that the product has exceeded your expectations. We'll continue striving to provide innovative and convenient solutions for our customers. :-)
Cheers,
Andi

Vurdert til 2 av 5 stjerner

Issue resolved

Issue resolved, thank you modern Aussi.
I had a couple of issues with this company, but they have been resolved, and I am satisfied with their service.

5. mars 2024
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Svar fra Modern Aussies

Dear,
We're pleased to hear that your issues have been resolved satisfactorily. Your satisfaction is our priority, and we're grateful for your understanding. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Thank you for your patience and for giving us the opportunity to make things right.
Cheers,
Andi

Vurdert til 1 av 5 stjerner

hustler

hustler, too expensive products

25. februar 2024
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Svar fra Modern Aussies

Dear Dominic,
It sounds like you're not satisfied with the pricing of the products. We always aim to offer fair prices for the quality we provide, but we understand that everyone's budget and expectations are different. We'd like to work with you on the pricing. Please send us an email to modernaussies@gmail.com. We value your input and are always looking for ways to better serve our customers.
Regards,
Andi

Vurdert til 1 av 5 stjerner

BUYER BEWARE

BUYER BEWARE
DO NOT BUY FROM MODERN AUSSIES.
My review rating and photos have been detailed on another review sight. Just keep looking.
Very poor quality products, bad service and false advertising.

29. februar 2024
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Svar fra Modern Aussies

Dear April,
We're deeply sorry to hear about your dissatisfaction with our products and service. This falls far short of our standards, and we apologize for any inconvenience or disappointment caused. Your feedback is valuable to us, and we're committed to resolving any issues you've encountered. Thank you for bringing this to our attention, and we apologize again for the inconvenience.
Regards,
Andi

Vurdert til 1 av 5 stjerner

I ordered a security product and was scammed

I ordered a security product and was eager for it to arrive as my husband died recently and I was quite anxious about being by myself at night. I acknowledge that I picked a product from the Post Office but as I get products delivered regularly it never occurred to me that it was from Modern Aussie as it was not a security device. I believe I have sent something entirely different but because. I signed for it I can’t prove anything. Never again.

13. februar 2024
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Svar fra Modern Aussies

Hi Lynne,
I'm truly sorry to hear about the loss of your husband and the added stress this situation has caused you. Your experience is incredibly important to us, and we deeply regret any confusion or dissatisfaction with your order. Please accept our sincere apologies for any inconvenience caused. If there's anything we can do to assist you further or address your concerns, please don't hesitate to reach out to us with your order details. We're here to help and support you in any way we can.
Regards,
Andi

Vurdert til 5 av 5 stjerner

I have allergies and have experiences…

I have allergies and have experiences with bug bites. Can't bare it .saw this item. Was eager to buy it. Yes it cleans well and I sleep much better knowing I've removed the bugs and other things from the bed. Thankyou for creating this item.

28. februar 2024
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Svar fra Modern Aussies

Hello Kerry,
I'm glad to hear that the item has helped you manage your allergies and provided you with a better night's sleep! Your comfort and well-being are important to us, and we're happy to have made a positive difference for you.
Cheers,
Andi

Vurdert til 1 av 5 stjerner

Absolute joke of a company…. Save your money and go somewhere else

Absolute joke of a company….

Phone number advertised on their website is disconnected…
Customer support only via email and they simply don’t resolved the issue.
We purchased a Solar outdoor light set for our backyard on the 16/12/23, after arrival two weeks later, we installed them on the first week of Jan.
Our first email to support was on the 10th of January to advised of a faulty control remote that has never worked, the team simply ask for troubleshoot and after troubleshoot and keeps not acknowledging us requesting a new remote or partial refund.
A few days later the first summer rain hits Perth and our lights simply don’t work…. So now we have a $115 spent on this set that doesn’t work and a customer service team that asks you for videos of troubleshoot after troubleshoot with a solution.
We have requested a full refund and they reply with something else…. Just ignoring us. We still have no remote or refund or answer…. and a set of lights faulty that don’t do the job.
Dont buy from this people

16. desember 2023
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Svar fra Modern Aussies

Hi Fran,
I'm sorry to hear about your frustrating experience with our company. This is certainly not the level of service we aim to provide, and I apologize for any inconvenience or frustration caused. Your feedback is incredibly valuable to us, and we're committed to resolving this issue promptly. Please provide us with your order details, and we'll prioritize investigating the situation and ensuring a satisfactory resolution for you. Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
Regards,
Andi

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