mobAnmeldelser 

443
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love how you can just ask for recepie of a specific item and you are given a list of recipes using similar items, so that you can shop more economically. Easy to use the shopping list function. I am... Vis mer

Vurdert til 4 av 5 stjerner

This review isn't so much about the app, as much as it is about the customer service experience. While the meals looked lovely and I was looking forward to trying many of the recipes, I had hit a sn... Vis mer

Vurdert til 1 av 5 stjerner

Word of warning- don't sign up to their free trial unless you're prepared for a complicated cancellation process and payments being taken unannounced. I didn't receive any email confirmation or... Vis mer

Vurdert til 5 av 5 stjerner

Love Mob! Great recipes, many that are just fun to make and try out. I also had to work with their Customer Experience team, which was a breeze. An all-around great experience.

Informasjon om virksomheten


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

443 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(443)

278 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love the recipes they’ve been a…

I love the recipes they’ve been a lifesaver with my busy schedule. Especially for meal prep, they save so much time and energy. The only thing I’d suggest is adding a video, as visual representation can make a big difference.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Easy recipes yummy food

I’ve been looking at Mob for a while and after looking at the reviews on Reddit and some of them influencers that I follow on Instagram, I decided to try it for a year. I haven’t been disappointed. I’m still getting used to the app, but the recipes and dishes are fairly easy to make and delicious.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t get lured in by the free trial!!

Don’t get lured in by the free trial. Despite not using it and not seeing where to cancel it in my Apple subscription, I emailed Mob to cancel and conveniently I did not receive a reply until after the subscription charge had come out. This company is not interested in helping, they literally just want your money upfront as their cancellation process feels intentionally difficult to cancel. The email help at Mob is now not working as my messages are now undeliverable and going into their spam account. I suspect I’ve been blocked for challenging this model despite being professional in my reponses. It is very clear Mob are not interested in refunding my money. Wish I’d read the reviews before as it’s clearly a scam!

22. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to share your feedback. I’m sorry to hear that you’re disappointed with your experience.

As we don’t have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here, however I can say with confidence that your email address has not been blocked by the team, if you are unable to send us an email on the existing thread please send a new email to help@mob.co.uk.

Our team applies our published terms consistently across all users to ensure fairness. If you’d like us to review your situation further, please reply directly to the support thread or contact our team and we’ll be happy to take another look.

Best,
Sam

Vurdert til 1 av 5 stjerner

Unable to Access Free Trial and Asked to Pay Again

I signed up after seeing this recipe website advertised on Instagram on 21 February and believed I was starting a free one-week trial via Apple Pay. However, I was unable to log in at all, and the site then repeatedly prompted me to pay again via Apple Pay.

There was no way for me to access or manage an account without being asked to make another payment, which immediately raised concerns. I therefore decided I did not want to proceed.

What worried me further was reading other reviews from people who reported difficulty cancelling subscriptions, despite the advertising making the process sound simple and risk-free. This significantly reduced my confidence in the service.

I contacted the company to cancel while well within the consumer rights cooling-off period and requested confirmation that no funds would be taken. The overall experience felt unclear and stressful rather than straightforward.

I would advise others to proceed with caution.

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi Gina,

Thanks for taking the time to leave a review - sorry to hear that you've had a bad experience.

If you were unable to access your account after signing up then we'll be happy to look into this again for you. Please reach out to us at help@mob.co.uk.

Best,
Sam

Vurdert til 1 av 5 stjerner

BE VERY CAREFUL

BE VERY CAREFUL! I wanted to try the free trial, downloaded it then went to apple to cancel it but it never showed up
In my subscriptions, so thought I didn’t subscribe. Never used the app as I thought I never subscribed then got charged £34.99. I asked for my money back, was told NO REFUNDS, check it out we have lots of nice recipes. Why don’t you give me a refund? I don’t want to use your app?

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi Pauline,

Thanks for taking the time to share your feedback. I’m sorry to hear that you’re disappointed with your experience.

As we don’t have visibility of individual account details on Trustpilot, we’re unable to comment on specific cases here. Our team applies our published terms consistently across all users to ensure fairness.

If you’d like us to review your situation further, please reply directly to the support thread or contact our team and we’ll be happy to take another look.

Best,
Sam

Vurdert til 1 av 5 stjerner

AVOID!

I signed up for a free trial. It lapsed by 1 day and I was billed for a year. I am veggie and didn't find a very good range of veggie recipes which is why I didn't log on after the first downloading the app. I contacted customer service and they sent an automated dismissive email response saying they would not refund me. When I tried to respond to the email they blocked my email and I am no longer able to contact them. Appalling customer service and a total scam company. Avoid at all costs!!

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi Sophia,

Thanks for taking the time to share your feedback. I’m sorry to hear that you’re disappointed with your experience.

As we don’t have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here, however I can say with confidence that your email address has not been blocked and I will ask the team to look into what might have happened.

Our team applies our published terms consistently across all users to ensure fairness. If you’d like us to review your situation further, please reply directly to the support thread or contact our team and we’ll be happy to take another look.

Best,
Sam

Vurdert til 1 av 5 stjerner

Tried to cancel and had no help

Tried to cancel and had no help. Sub went through and I need the money for other things. They refuse to refund even though I have evidence that I tried to cancel well within the time.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi Siobhan,

Thanks for taking the time to leave a review - I believe that our team responded to you and resolved the matter this morning.

I do hope that you'll reach back out if there's anything further that we can help with.

Best,
Sam

Vurdert til 5 av 5 stjerner

Love this app

Love this app. The recipes are easy to make and totally delicious. We love that there are lots of different types of meals and also lots of great lunch meal prep options. My favourite feature is that you can pick the number of servings and it adjusts the ingredients!

19. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid

Looked to take out the free trial, all seemed fine. Signed up via website. No way to cancel via website. Contacted customer services who don’t seem to understand what is going on. Asking for info they don’t have (last 4 of card details - Apple Pay doesn’t disclose this to the company) seem to be going in circles so I’ve removed all cards from Apple pay, have retained emails where I’ve continually asked to cancel (as evidence when I undoubtably need to contact my bank for the chargeback and block them that way)

Reading other reviews this seems to be a common issue (regretting not checking here first now!)

5 day free trial that you can’t get out of - avoid (went to cancel within the hour, glad I didn’t leave it any longer!)

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi Debbie,

Thanks for taking the time to leave a review.

I don't have enough information to comment on your specific circumstances, but I can confirm that our team will only ask for verification of your account using information that we already have access to - this ensures that we are speaking to the account holder and protects you and your data. We are not able to carry out any account changes without verification.

We work hard to make our cancellation process as easy as possible - if you signed up on our website you'll need to head to www.mob.co.uk/account and scroll down to cancel your subscription.

All the best,
Sam

Vurdert til 5 av 5 stjerner

My go-to recipe website/app

My go-to recipe website/app. Everything I've ever made from here has been a hit, so it's my first port of call for anything new (or if I fncy a Mob version of a classic - the beef stroganoff is the best I've ever made)

16. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great recipes and clever app

Great recipes, quick easy and delicious . A beautiful and clever app. I love the search functions based on how you want to cook as well as what you want to eat. My family is loving it

13. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Been using the app for about a year

Been using the app for about a year. Its my go to for meal planning over the weekend, lots of options with new stuff all the time. Nutrition info can be a bit off, but they're good at making updates if you spot an error.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Pretty good! Great value

Some great recipes on here. Really easy instructions. Slightly frustrating that two people can’t share shopping list updates when signed in to same account on different phones. And the shopping list sometimes does erase once ticked off. But small fixable things in a otherwise interesting and tasty food app

11. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This app is amazing

This app is amazing. People often criticise it because there are many ways of getting free recipes but to be honest, I have meal prepped since I bought this app and it is so much easier to search for a tasty and healthy meals where you know exactly what you are eating. Every single recipe has been delicious! Instructions are easy to follow and the fact that they make your grocery list is the best. I have saved money with this app and feel much better since i’ve been eating healthy meals. One small suggestion would be to add more veggies to the dishes, but overall it has been a great experience using this app.

11. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fab recipe platform

Beautiful, carefully crafted recipes. You can find anything from easy quick midweek dinners to more involved weekend special dinners. All delicious, clever and fun to make. Mob seem to be continuously working to improve their service. I have seen negative reviews on here about difficulty to cancel membership but just trialled cancelling in my account and it was really easy. I love the video how-tos of recipes! You all seem like a great bunch having fun creating lovely new dishes. Keep up the good work.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top app!

Top app!
Goede recepten en slimme boodschappenlijsten om meerdere recepten tegelijk te kopen.

8. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great investment

Great, just great!
It saves me time and mental energy to thing what shall I cook this week!
I’ve been using it for couple of months and has been really enjoying all the nice recipes!

8. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Pleasantly surprised…

I accidentally let my free trial run over (I had neglected to try it during the trial) and was charged for the year- oops! So I thought I’d better start using it to get my monies worth. Three weeks in and it has been pleasantly convenient and the family love all the new food I’m making instead of the usual boring rotation. I also feel way more organised as I can easily collate my lists for the week and there seems to be much less food wastage. I can tick off each meal in my weekly list so I know where I’m at and what I have left to make that week knowing I have all the ingredients I need in my cupboards. The recipes are well reviewed and I pick the ones people rave about- we have not once been disappointed! My kids are wanting to get in on the fun now to and they choose a recipe to make each week. Only feedback I have for improvement is that though I love that the ingredients are included in the method (super handy so I don’t have to flick back and forth between method and ingredients)- it’s not always accurate - I guess it is up to the original contributor to ensure things are laid out properly and maybe it’s not clear for some of them how to do it properly. I have also noticed that a few recipes that don’t have good reviews are still there as it- those should either be removed or updated- recipes with good reviews only please!
Looking forward to seeing what other new banging dishes the family will make this year!

12. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv