mobAnmeldelser 

443
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love how you can just ask for recepie of a specific item and you are given a list of recipes using similar items, so that you can shop more economically. Easy to use the shopping list function. I am... Vis mer

Vurdert til 4 av 5 stjerner

This review isn't so much about the app, as much as it is about the customer service experience. While the meals looked lovely and I was looking forward to trying many of the recipes, I had hit a sn... Vis mer

Vurdert til 1 av 5 stjerner

Word of warning- don't sign up to their free trial unless you're prepared for a complicated cancellation process and payments being taken unannounced. I didn't receive any email confirmation or... Vis mer

Vurdert til 5 av 5 stjerner

Love Mob! Great recipes, many that are just fun to make and try out. I also had to work with their Customer Experience team, which was a breeze. An all-around great experience.

Informasjon om virksomheten


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

443 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(443)

276 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

I found the recipes too complicated for…

I found the recipes too complicated for everyday meals. The amount of ingredients were insane. These are meals I would cook on a weekend. No one wants to do all that work after working full time and you'd need to be working full time to afford all the ingredients. When I came to cancelling my account i was unable write my experience about the using the app..... When I chose the option "other" reasons for cancelling and writing my feedback I was unable to continue and had to choose one of their options for leaving.

19. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til mob

Svar fra mob

Hi there,

Thanks for taking the time to leave a review.

Sorry to hear that the recipes weren't quite the right fit for you - we do have a range of recipes on the app including lots of quicker, more budget-friendly options, and you can filter by cook time and other preferences to find something that works for you.

I'm also sorry to hear that you had trouble submitting your feedback during the cancellation process - I'll pass this on to the team to look into.

If there's anything else we can help with, please do reach out to us at help@mob.co.uk.

Best,
Sam

Vurdert til 5 av 5 stjerner

Absolutely love the app

Absolutely love the app and since using it I am trying to convince every friend and family member to get on it.
Recipes are so vast, from easy recipes like roasted chicken to more difficult, elevated dishes. I have been using it for 7 months, I use it for meal prep, batch cooking, family dinners…so easy to follow instructions, I like how once you choose your meals they suggest more meals based on the ingredients you already have.
Also I like the fact that they always improve the app, since I started using it first I feel like the app just got better and the use got smoother.
Absolutely love the app and I can’t recommend it enough. Made cooking so enjoyable and took the worry of what I’m cooking next.

19. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scummy practise

They charge you upfront for a yearly membership when doing a trial. Got charged my first day of a trial, cancelled, tried to refund and got my request cancelled. How is this practise legal?

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you're disappointed with your experience.

Our free trials are only available to new users who have not previously had a trial with us — if you have had a trial before, you will be charged at the point of sign-up rather than at the end of the trial period. This is communicated at checkout and in our terms.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here. If you'd like us to review your situation further, please reach out to us at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Vurdert til 2 av 5 stjerner

Discovered I'd already been charged…

Discovered I'd already been charged when I decided I didn't want it during 'free' trial. Recipes on-site ok-ish but a lot feel very similar. Not particularly inspiring. Add are much more tempting than the recipes I've tried. Overall not impressed.

17. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til mob

Svar fra mob

Hi there,

Thanks for taking the time to leave a review - sorry to hear you're not impressed with your experience.

If you signed up for a free trial and were charged before the trial period ended, please reach out to us at help@mob.co.uk so that we can look into this for you.

We're always working to improve our recipe offering and your feedback on the variety is useful - we'll make sure this is passed on to the team.

Best,
Sam

Vurdert til 5 av 5 stjerner

Chose MOB, you’ll never turn back!

I’ve been using MOB for a month now and can honestly say it’s been brilliant. I’m a home cook and always cook from scratch but weekday meals were becoming a bit predictable and boring . The choice and range MOB offfers is inspiring and interesting. I love the shopping list feature! It also
Has stopped me buying things “just in case” as I’m planning my weekly meals and shopping and spending has become more efficient…. And I hardly throw spoilt food out anymore!! Thank you MOB.

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Love the mob app

Love the mob app, it’s changed my weekly admin task of thinking of dinner ideas. It’s really easy to use, great that the amount of people can be adjusted and love that it creates a shopping list for you so no going to and from recipes to create one. Rated 4* not 5* just because not all recipes are 100% accurate. For example on my shopping list it said tomatoes, then when I went to make dinner and went to method it states sun-dried tomatoes. This would not put me off the app though and I highly recommend using it 😀

14. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tasty dinners, can't complain for this price.

tasty meals, really enjoying it.
it can suggest meals based of ingredients, a cool feature would be to tell all the ingredients that I have and gives me options based off that, I don't need to use all ingredients perse.
Now it comes up without results because it's trying to find recipes with all given ingredients.
Pictures or videos of each step would be helpfull like hellofresh etc.

12. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service

Terrible customer service, I messaged to cancel my subscription as I couldn't see how to do it via the app and was told that it has been cancelled only to be charged a couple days later. The person explained that they have no say over the app only the website?! And despite seeing I had a web account and app account only cancelled the one and didn't tell me about the other. No apology no explanation just a 'contact google'. Strange and unpleasant and I would not renew because of this.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you've had a bad experience with us.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific circumstances here. However, I can clarify that if you have subscribed to Mob through both the app and the website, these would be two separate subscriptions and both would need to be cancelled independently. If your app subscription was taken out through Google Play, this would need to be cancelled directly through Google, which is why our team would have directed you there.

I'm sorry to hear that this wasn't explained clearly at the time. If you'd like us to review your situation further, please reach out to us at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Vurdert til 1 av 5 stjerner

Unfair subscription practices

Really disappointing. I cancelled the trial subscription within the time frame specified, but they had already charged me. I contacted them and they referred me to Apple who basically said ‘no right to a refund’ with no explanation.
I had also purchased another gift subscription with them for a member of my family, so they’ve already got me as a customer…then to top it off Mob overcharged me for my subscription!
Such a shoddy and unnecessarily punitive experience recommend looking after customers better in future. Damaged trust in both Mob and Apple.

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review - I'm sorry to hear you've had a disappointing experience with us.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here. If you purchased your subscription through the Apple App Store then your subscription and any associated refund requests will be managed by Apple directly, as we don't have access to payments processed through their platform.

Regarding the overcharge you've mentioned, I'd like to look into this further. Please reach out to us at help@mob.co.uk and our team will be happy to investigate.

Best,
Sam

Vurdert til 2 av 5 stjerner

Designed to subscribe not to help you cook

Not that many meal planning features. Really should be delivering more with the cost of the sub.
Sharp practice in subbing too. No prorated refunds, can't cancel ahead without losing remaining sub time, unsubbing is very difficult to do. Trial period is so short and defaults for a year that it's planning on this. I don't imagine they have many intentional subscribers.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til mob

Svar fra mob

Hi there,

Thanks for taking the time to leave a review.

I'm sorry to hear you feel that way about the app. We're always working to improve our features and your feedback on meal planning is noted.

On the points you've raised about our subscription - our trial period and renewal terms are clearly communicated at checkout before you commit to anything. We do offer the option to cancel at any time through your account at www.mob.co.uk/account, and cancelling will keep your access active until the end of your current billing period. We're not able to offer prorated refunds as this is set out in our terms, but we do apply these consistently across all users to ensure fairness.

If you've had any difficulty cancelling or have questions about your account, please do reach out to us at help@mob.co.uk and we'll be happy to help.

Best,
Sam

Vurdert til 1 av 5 stjerner

Scammers be careful

I would give them 0 stars if it was available. Absolute scam of a company. I downloaded the app on my iPad to as it stated that they were offering a 7 day free trial. Straight away they took money from my account and I was forced to request a refund from Apple but as they are third party they had to escalate it. Don’t trust them. They are scammers and as so many other people have stated they take your money without permission. The app in itself is mediocre and I have bought better recipes apps for far less money.

1. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til mob

Svar fra mob

Hi there,
thanks for taking the time to leave a review.

Our free trials are only for new users and so if you've had a free trial with us before you'll be charged straight away. We let you know this at checkout and in our terms. If you haven't had a trial with us before then please do contact us at help@mob.co.uk and we'll take a look.

All the best,
Sam

Vurdert til 5 av 5 stjerner

I’m not sure what the stigma is…

I’m not sure what the stigma is regarding the free trial. I asked them to cancel it and they did so straight away, no issues at all.

The recipes are great, and the price is actually very decent! I only cancelled as I’m waiting for another subscription to end, but I’ll be opting back into Mob as I enjoyed the app.

Thank you!

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Love 99% of the recipes

Love 99% of the recipes, good tastes and variety. Have found some new staples to our go to meals and it's been fun trying new recipes. The search function on the app is a bit confusing, I see recipes on Instagram that I can't easily find on the app. Some of the details to each recipe are incorrect or missing too - EG ingredients listed are not mentioned in the method or the serving sizes and nutritional value are off. Overall really enjoying it.

5. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great app, great food

Great app. Wide choice of recipes which are well written.
Shopping list makes planning easy. Particularly like the update with freezing instructions.
Good search function too.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love the recipes and App

Love the recipes and App!
Great Selection, easy to follow. And the new feature that you See the amounts you need during the method is a Great Addition.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great

Great. Easy to use and convenient as I live in two places so don’t need to carry cookery books. Recipes are delicious and adjustable for different portion numbers. Use the planning and shopping list functions too.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent app to help you batch cook

Excellent app to help you batch cook. Love the ingredients option so we can quickly choose our recipes and it prepares a shopping list for the whole week.
Recipes have generally been really good and the app is always improving!

The other other feature we’d like is a better “household” option so we can share between partners and the ability to import recipes from other places

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great subscription with lots of recipes

Great subscription with lots of recipes suitable for midweek meals, batch cooking, etc. I find the times are a little overambitious, maybe allow 50% more than the given estimate.

Some niggles in the app version around the shopping list syncing between different devices.

Overall though, I'm happy with my subscription and can't see myself cancelling it any time soon.

2. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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