mobAnmeldelser 

443
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love how you can just ask for recepie of a specific item and you are given a list of recipes using similar items, so that you can shop more economically. Easy to use the shopping list function. I am... Vis mer

Vurdert til 4 av 5 stjerner

This review isn't so much about the app, as much as it is about the customer service experience. While the meals looked lovely and I was looking forward to trying many of the recipes, I had hit a sn... Vis mer

Vurdert til 1 av 5 stjerner

Word of warning- don't sign up to their free trial unless you're prepared for a complicated cancellation process and payments being taken unannounced. I didn't receive any email confirmation or... Vis mer

Vurdert til 5 av 5 stjerner

Love Mob! Great recipes, many that are just fun to make and try out. I also had to work with their Customer Experience team, which was a breeze. An all-around great experience.

Informasjon om virksomheten


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

443 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(443)

276 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Good database, lacking basic filtering options

Good database of recipes with some great ideas. Both website and app however lack clever filtering. It would be so incredibly more convenient to be able to filter by nutritional value (ie, recipes containing “X ingredient, more than 50g protein and less than 100g carbs”), also lacks ability to remove recipes containing a certain food. Very limited in the search and filtering, hence why cannot give the full 5 stars. For a paid service, it is lacking - in the era of the internet, free recipes could be found anywhere.

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review - really glad to hear that you're enjoying the recipe database!

We appreciate the feedback on filtering and search. These are areas we're always looking to improve, and I'll make sure your suggestions around nutritional filtering and ingredient exclusions are passed on to the team.

If you have any other feedback or questions, please don't hesitate to reach out to us at help@mob.co.uk.

Best,
Sam

Vurdert til 2 av 5 stjerner

Search function doesn't always give…

Search function doesn't always give relevant responses. Reporting such errors is not simple. Frustrating to use.

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review - sorry to hear you've had a frustrating experience.

We work hard to make sure our search function returns the most relevant results, so this is useful feedback. If you'd like to share specific examples with us, please do reach out to help@mob.co.uk so that we can look into this further.

Best,
Sam

Vurdert til 3 av 5 stjerner

There are some really lovely recipes on…

There are some really lovely recipes on Mob, but I get shown the same ones over and over again. Also, the recipes really could do with proof reading as there's a lot of errors

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review - great to hear that you're enjoying some of our recipes!

We have more than 3000 recipes on our app and we're always adding more, so it might be worth exploring our collections and search function to find new ones. We'll take your feedback on board regarding the rotation of recipes shown.

We're also sorry to hear that you've come across some errors - all of our recipes are written and tested by chefs, and we're happy to correct any mistakes. Please do reach out to us at help@mob.co.uk to let us know the specific recipes you've had trouble with so that we can take a look.

Best,
Sam

Vurdert til 5 av 5 stjerner

I find the recipes exciting and…

I find the recipes exciting and inspiring. Especially with the vegetarian and vegan choices. Website well set out. Ingredients and method clear.
Would definitely recommend.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

It could be so much better

It’s pretty decent but a lot of inconsistencies in recipes, ingredients that show up in shopping lists but not in the recipes. I think the worst part is that I can’t share the recipes with my partner when he’s cooking. That has got to be the worst part of it. Otherwise, it’s really helpful, albeit regularly frustrating.

28. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not great

Recipes are a bit repetitive, directions regularly missing. Some only include instructions for air fryer (I don't have one!)
Won't renew, don't use it very often.

28. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review.

Sorry to hear that you've had a disappointing experience with our recipes. All of our recipes are written and tested by chefs, and we're always happy to correct any issues you come across - please do reach out to us at help@mob.co.uk with any specific examples of missing directions so that we can take a look.

We're always working to expand and improve our recipe library, so your feedback on variety and cooking method options is genuinely appreciated.

All the best,
Sam

Vurdert til 5 av 5 stjerner

Mob is brilliant

Mob is brilliant. In its current state I love the ease of setting up my shopping and the of the 15 meals I’ve made so far, I’ve had 100% success. It’s great to also inspire my cooking where I can add bits and bobs without panic of ruining anything. Granted I haven’t tried many of the harder recipes but for the easy, high protein, healthy options it’s super. A way of sharing shopping would be great but that wouldn’t change my 5* rating. It has also helped me reduced waste and plan using ingredients without chucking things away, and to buy more locally and seasonally. I’ve recommended to others and they are loving it too!

28. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Subscription

Saw an add and clicked on free trial. Then cancelled it and wrote to customer service. But then realised I was already charged for the annual service

Customer services keeps saying they can’t find my email for subscription and can’t refund the amount.

The app itself isn’t great and not something would like to pay for. Similar recipes available online for free

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to share your feedback. I'm sorry to hear that you're disappointed with your experience.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here. I can say that if you signed up for a free trial, this is clearly communicated at checkout along with the fact that your subscription will renew to a paid plan at the end of the trial period unless cancelled beforehand.

If our team has been unable to locate your account, it's possible that your subscription is registered under a different email address - this can sometimes happen if you used a social sign-in method such as Apple or Google. Please do reach out to us at help@mob.co.uk with as much detail as possible and we'll do our best to locate your account and review your situation further.

All the best,
Sam

Vurdert til 1 av 5 stjerner

Absolute awful company with sharp…

Absolute awful company with sharp practices.
They offer a free trial and state there is an option to either pay monthly or for a year.
I stupidly put in my card details and expected to get a reminder to either elect for recurring payment or advise the money would be taken. I received nothing and they took the lump sum out of my account.
I politely emailed them to request a refund, but got an automated abrupt response to say in effect "tough titty". No apology or anything.
Beneath the hipster trendy face of the company lies the age old con man tactic of trapping people into unwanted subscriptions, knowing full well lots of people don't have the energy to dispute
The recipes are nothing special and appear to be AI generated as full of inconsistencies and errors.
I am going to raise a dispute with my card issuer. Hopefully if they get enough disputed transactions they will be forced to make it clearer to deal with them.
I have diagnosed ADHD which makes me forgetful and its a lesson learned to not do"free trials"

24. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you're disappointed with your experience.

As we inform all customers at the point of purchase, subscriptions renew automatically at the end of the trial period - this is clearly communicated at checkout and in our terms, and is provided upfront so that customers can make an informed decision before entering their payment details.

I'm sorry to hear that the response you received didn't feel helpful. As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here, but if you'd like us to review your situation further please reach out to us at help@mob.co.uk and our team will be happy to take another look.

I'd also like to reassure you that all of our recipes are written and tested by chefs - we take quality seriously and are always happy to look into any specific errors if you're able to share examples.

Best,
Sam

Vurdert til 4 av 5 stjerner

Loving the recipes

Loving the recipes and how easy they are to make. The app and web site are great. I use quite a few different recipe apps. Would love to be able to mark the ones I've cooked and also a like or dislike so I can create a bit of a curated cook book for myself.

24. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

These guys couldn’t make it more…

These guys couldn’t make it more difficult to cancel - I’ve sent an email, Mob. I would encourage nobody to sign up for the free trial, it’s pretty impossible to cancel!

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear you've had a difficult experience.

We work hard to make our cancellation process as easy as possible - if you signed up on our website you can cancel by heading to www.mob.co.uk/account and scrolling down to cancel your subscription. If you signed up via the app, you'll need to cancel through your app subscriptions directly.

Our team will get back to your email as soon as possible, but if you have any further questions in the meantime please don't hesitate to reach out to us at help@mob.co.uk.

Best,
Sam

Vurdert til 1 av 5 stjerner

Didn’t realise I had subscribed for 1…

Didn’t realise I had subscribed for 1 yr until I saw payment come off my credit card. I emailed straight away to say i did not want the subscription. I asked for a refund. Got the old ‘nothing we can do about it’ reply.
Not sure why they have a request a refund button if there is nothing they can do about it. DONT BOTHER!

20. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til mob

Svar fra mob

Hi there,

Thanks for taking the time to leave a review. I'm sorry to hear that you're disappointed with your experience.

As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on specific cases here. Our team applies our published terms consistently across all users to ensure fairness.

If you'd like us to review your situation further, please reply directly to the support thread or contact our team at help@mob.co.uk and we'll be happy to take another look.

Best,
Sam

Vurdert til 5 av 5 stjerner

Clean healthy meals

I needed a healthier eating plan and something different I got this with this site loving the smash it on sourdough tried 3 of them great dinner meal keeps you going till main meal again loads of recipes to choose from great fresh ingredients health meals

27. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The app for cooking with instruction…

The app for cooking with instruction are pretty good but the subscription can be annoying without any notification when it's due to pay. I'd perfer to be aware of so I can decided whether to contuine subscribing or not.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

So I did have one dilemma I had several…

So I did have one dilemma I had several tuna recipes on here for the protein smashes and it didn’t actual generate enough of the quantity I needed for tuna at the grocery store. I have to go back to there store to get the proper amount of tuna so if you can improve this little glitch it will help other people so we’re not making multiple trips to the store….i found the app really helpful overall

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Charged me without warning, then sent a copy-paste non-apology

I’ll keep this brief because frankly I’ve already wasted enough time on this app.
Mob took an annual subscription fee from my account with zero advance notice that my trial was ending. No email. No reminder. Nothing. Just a charge.

But fine. I decided to give the app a real chance anyway, because I’m reasonable like that.
The recipes default to oz. I set the units to metric. Multiple times. It kept defaulting back to oz. I do not own a set of scales calibrated in ounces. I do not want to convert ounces.
The “high protein” recipes are not high in protein. I can generate better, more nutritionally balanced recipes with accurate metric measurements using tools that cost me nothing. So what exactly am I paying for?
When I contacted support to request a refund politely, I might add they copy-pasted their terms and conditions at me and called it a day. Apparently “we told you at checkout” is considered customer service now.
The concept is fine. The execution is not. And the customer service response was, in the most technical sense, words arranged in an order.
Do not recommend.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra mob

Hi there,

Thanks for taking the time to leave a review - I'm sorry to hear you've had a frustrating experience.

We inform all customers at the point of purchase that they are entering into a subscription that renews at the end of the trial period, so I'm sorry if this felt unexpected. As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here, but if you'd like us to review your situation further please reach out to us at help@mob.co.uk and we'll be happy to take another look.

On the units issue - this definitely doesn't sound right, and I'd like to look into this for you. Please do mention this when you get in touch.

I'm also sorry to hear that the support response you received didn't feel helpful. I'll feed this back to the team.

All the best,
Sam

Vurdert til 4 av 5 stjerner

Really love the variety of recipes

Really love the variety of recipes. The app is easy to follow and love the convenience it provides when it comes to planning out the weekly meals and food shop. Shame that the ‘mark as cooked’ has been removed or am I missing something!

13. mai 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv