Mitchell & Brown Anmeldelser 

52
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

After an earlier review, the company reached out to me and asked me to get in touch to work on a solution. They sent me a USB stick to reset my TV, and with the help of two technicians (whose names I’... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Purchased our first Mitchell & Brown tv 7 years ago, & were so impressed with it, bought a smaller one with integral DVD player for a bedroom, a year later. As the 7year warranty is at an end for one,... Vis mer

Vurdert til 1 av 5 stjerner

I've always bought and setup all my previous tvs (lg,Samsung,Sony) but decided to get the local independent tv store to supply a new tv as I was very busy. I got home from work and was immediately uni... Vis mer

Vurdert til 5 av 5 stjerner

I have just had my 42 inch M&B TV repaired under guarentee. The repair service was excellent, rang to report fault, next day return packaging arrived, collected the following day. Small delay caused... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

One of the most innovative and reputable British brands in consumer electronics. Mitchell & Brown is a part of the TVD group originally named TV and Video Direct, founded by Jim Brown. In 2016 the company celebrated a true milestone, its 20 year anniversary. To commemorate this TVD developed their very own exclusive TV brand ‘Mitchell & Brown’.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

52 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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3,8

Alle anmeldelser

(52)

19 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Replacement for lost remote control

My 88 year old father lost his remote control. Within 2 hrs of writing to M&B I received a response that they would send a replacement to him free of charge. Excellent service and very understanding of my Dad's predicament. Well done Mike Oliver who is the M&B marketing manager. Thank you for great service.

28. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic value

I have dealt with the Mitchell & Brown brand for many years. I've found the TVs extremely good value for money, reliable, easy to use and backed up with a fantastic 7 years warranty.

27. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

MITCHELL & BROWN GREAT 7 YEAR WARRANTY …

When we purchased 40" TV they gave 7 year Warranty.
After 4 years we had a problem. They sent boxes to pack it in, the next day they collected it (Thursday) and it was returned to us early on Monday morning. Great service from a Company who honoured their Warranty promptly and efficiently. What more can anyone ask.

22. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Par excellence

Right, I broke the tabletop pedestal TV stand of my 55 inch TV and I needed one asap. I emailed Mitchell & Brown customer service for a replacement and would happily pay for it. To my surprise, this man named MARTIN WHITTLE get back to me and said, I will send you one free of charge ( I didnt even have to wait hours or days for a reply Only a few minutes and I got an answer back).
Now, hows that for a customer support and service?. So, c'mmon folks if you're ever thinking of buying a smart TV, dont just settle for one.Get a reliable,dependable and trusted name you can rely on. Pure British enginuity without the compromise. When they say 7 years warranty, they mean it.
There customer service and support is incomparable and second to none.
The Customer is there priority.
Thank you very much.

19. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service

Excellent service from start to finish. Everybody I delt with was polite, enthusiastic and wanted to help. The kept me informed and did what they promised. Absolutely no problems. Will use again and thoroughly recommend them

14. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Update, Most annoying fault ever.

Bought a Mitchell & Brown TV yesterday, the sales person assured me that it is a good picture, which it has, unfortunately that's the end of the good.
The UI takes a bit of getting used to but not as bad as some. Now there damning bit, Netflix and prime are on buttons, but come on, no now TV or Disney+, what the hell? I had to buy a now TV stick and can't watch Disney+, in fact your supply of apps is disgraceful. I would return the TV but I feel it's not a return reason. Not a good TV, certainly won't buy again, 43" for £400 is not cheap either, expected better for the price.
09/04/21
Have discovered a fault with this TV, 5 times now while watching now TV using a dongle since they can't be bothered to add the app, a large message comes up saying the TV's usb doesn't have the power to run the dongle, everything stops and the only way to got rid of this is to switch off at the mains. This is bad enough but I don't use the TV's usb, I use a phone charger, I've used 3 different ones, all modern and 2 of them are quick charge, but still does this. I think this is the most annoying TV so far with this fault continuing. Sorry but you loose a star for this.

1. april 2021
Anmeldelse skrevet uten oppfordring
Logoen til Mitchell & Brown

Svar fra Mitchell & Brown

Hi Bryan,

Firstly, we are pleased to hear that you are impressed with the quality of picture that you are receiving on your Mitchell & Brown TV. We understand that whilst a new UI may take some time to get used, this could be said for almost all new technology and this is not an issue related directly to Mitchell & Brown TVs. The navigation and menu functionality are intuitive and become increasing easier to operate with each use.

We are always looking to add the latest apps to our Smart TV range and we currently support many of the best loved services on our Smart TVs including the following: BBC iPlayer, ITV Hub, ALL4, Netflix, Prime Video, YouTube and many more.

Did you enquire as to whether the TV you were looking to purchase had the apps you required? If the retailer that you discussed the TV features with prior to your purchase indicated that the Disney + and Now TV apps were available on our smart TVs I would advise that your contact them directly.

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