The worst customer service. They do not honor 30day return. I wanted to exchange for size and they wanted pictures and measurements. It says nothing about pictures, etc. in Return Policy. I did not re... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Would rate this company as a negative zero if I could. One star given just to write the review. Product is horribly cheap. Mila Rosabella does not honor their return policy as stated on their website.... Vis mer
Sizing is a little off for Americans. It took about 3 1/2 weeks to receive them and only one pair are actually pull on sweatpants. The other one has a button and a zipper but the same kind of material... Vis mer
ZERO stars isn't an option so I'm forced to pick 1 star. Took over 3 weeks to receive this disaster. The "sweatpant" jeans are laughable - I literally laughed when I removed them from the package.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are Mila Rosabella. A fashion brand established in late 2018 utilizing the most modern printing technology to create the most comfortable Sweatpants that look like your favorite jeans!
Kontaktopplysninger
5830 E 2ND ST, WY 82609, STE 7000 CASPER, USA
- support@milarosabella.com
- milarosabella.com
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Mila Rosabella
This company is horrible!!! You will never be able to talk to a human. It takes them weeks to respond , and when they do, it’s all BS. You will never see a dime of your money back. Their products are very cheaply made. Please do not waste your money!
Don’t be fooled
Don’t be fooled! What trash. Ordered XL received XS. Three e-mails and still no reply. Item looks nothing like what is offered. Complete garbage. Don’t waste your time or money.
If I could give zero stars I would
If I could give zero stars I would. The items I ordered were woefully small and very cheaply made. They were nothing like what was presented on the website. I have tried emailing support three times to return the items. The phone number listed to call for customer service is out of order. Total scam.
Very bad experience
Very bad experience. Phone number disconnected. No response to e mails. They didn’t refund my money. The pants are horrible. Don’t buy from them
Terrible customer service
Terrible customer service. This is a SCAM!! The pants I ordered look ridiculous. I am trying to return and get a refund. I have sent 6 emails with NO response. Radio silence. They sure did take my money quickly.
These jeans are not what they are…
These jeans are not what they are supposed to be! Phone number disconnected, emails not returned. I contacted my Credit card company filed a dispute and all of a sudden I got a response saying they would refund me….
We will see!!!
this company is a fraud
this company is a fraud. terrible cheap products and then will not give you a refund no phone number to call either. Im filing with our bbb and state consumer office DO NOT BUY FORM THESE CROOKS
I've sent two emails with no response
I've sent two emails with no response. It took more than 3 weeks to receive the jeans and when I did, the Ella's are not as described, they are traditional non-stretch jeans that I couldn't even button. I would like to return them, but I cannot get anyone to respond to me. I am disputing with my credit card company.
Ordered through shop and 3 weeks no…
Ordered through shop and 3 weeks no response no order. Showed on shop delivered 2 days after Ordered. I have sent 4 emails and no response. I don't expect to get merchandise and if I do I can only imagine how bad it will look. I am contacting my bank as a fraud.
wrong item received no customer service response
I ordered a pair of jeans sweatpants but the pants that arrived were actual jeans there was no stretch in the waist the pockets were real they were not sweatpants. I've tried three times to email the company and when I tried to use their phone number it comes back as being disconnected. unless you're OK with losing money I wouldn't use this company
Horrible fit
Horrible fit! I cannot find info to return the 2 prs. of pants I bought. The BBB needs to shut them down so more people aren’t taken advantage of. I paid with pay pal and will try to get payment returned.
This company is total scam
This company is total scam, do not buy from them. No customer support and quality is horrible. NOthing like website description.
I ordered two pair of the sweat jeans
I ordered two pair of the sweat jeans. One small one XS to see what fit the best. I received two pair of XS and the color was not at all what the picture looked like. I followed instructions to receive a refund - but I have not received any correpondence. Is there a phone number for customer service????
Size was not accurate and I received no…
Size was not accurate and I received no response from my numerous emails about how to return.
Don’t order if you want flexibility to return in case you don’t like or they don’t fit.
Same experience as everyone else
Same experience as everyone else. I ordered a medium because that is what I wear in everything and they were too snug. No Big deal I thought. I will return them and get a large. I have emailed several times per their instructions in order to get a return label, but they simply will not respond. I liked the jeans well enough, and I would have ordered another pair had they allowed me to return them.
Customer Service - NON-EXISTENT !!!
Bought several sizes and went to return.
All we want is to find out where to return our extra items.
Phone number - NOPE - (its a telemarketer number)
Email - NOPE - They have not responded in over two weeks to our constant emails
Contact Form - NOPE - We have filled out over 6 of them - NO RESPONSE.
The clothes are decent - BUT DO NOT TRY TO RETURN ANYTHING
I ordered pants that are way too small…
I ordered pants that are way too small and short. I have tried eight times to email their support address and their website and no response at all! Their phone number is disconnected now I’m stuck with $45 worth of nothing
Company WILL NOT respond with a Return Label
I needed to return the pair of sweatpant jeans that I had purchased - the sizing was WAY off. The return gurantee is that if you return it within 14 days, with tags attached, they will provide refund. I tried them on once, didn't fit, have tags attached and emailed support and asked for a return label on about day 5, then followed up ANOTHER two times, so all together 3 times within the 14 day period. No response. I have no way to return them and get my money back. So,, not only am I out of money but honestly I was expecting a bit more, while the jeans are not true jeans which I expected, they also are not "sweatpants" material. For anyone who falls for the hype on social media, it is simply that....just hype. DO NOT PURCHASE FROM THEM.
Awful customer service
Awful customer service, have tried to return jeans. NO RESPONSE! Put in a dispute with my CC company.
Jeans are cheap looking!
I would give this company zero stars
I would give this company zero stars if I could. Will not respond to my emails. Sent the wrong jeans. The fit was completely off. I’m also gonna try to get it marked as a fraudulent charge since they will not call me back. I agree with all the responses on these reviews. This is a scam company.
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