I was pleasantly surprised to receive such good service from MFI today. Jade Sutton was excellent to deal with, prompt, professional and personable! She checked my order and followed up on my enquiry... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very happy with these switches and sockets. MFI do not do the USB sockets I wanted (in addition to the standard ones) so I bought these from another (much more expensive) supplier and was delighted to... Vis mer
Selskapet har svart
I had an issue with my order which was quickly resolved by Jade Sutton . Also I felt I was listened to and given good advice when a discount code didn’t work . I was informed on how to get discount .... Vis mer
Selskapet har svart
Website payment section is clunky. There was a a discount code offered ‘SAVE10’. But when I went through the payment process there was nowhere to add the code. Annoying. I continued with the purchas... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
You’re invited to join us! Create the perfect home with MFI.
Kontaktopplysninger
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Storbritannia
- info@mfi.co.uk
- mfi.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivery cost
Delivery cost, way too expensive and to pay that and still wait 7 days for your items. Shame and first time ordering
26. september 2026
Svar fra MFI
Good morning,
Thank you for your Trust Pilot review.
I can see your order was placed on a standard delivery of 2-7 working days on Saturday 26/08/26. It is currently being picked now, and should be dispatched shortly.
Upon dispatch, you will receive an email confirming this, and you will be supplied with tracking details.
All delivery prices are calculated through the size and weight of the parcel, and I am sorry if you found these prices too expensive for the service.
MFI value all feedback, as this helps us improve our customer service.
I will make sure that your comments are passed to the relevant team to highlight the points raised in your review.
Jade @ MFI
Svar fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Ordering was easy
Ordering was easy, I did not know you can get MFI on line my item arrived very quick and although I have not used it yet it is of good quality Kathrine Lansfield products are excellent and I got it at a good price.
23. september 2026
Svar fra MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and that this arrived quickly for you.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Cushions were ok one of them i needed…
Cushions were ok one of them i needed to return the returns policy is hopeless will not be buying from mfi again
2. september 2026
Svar fra MFI
Good morning,
Thank you for your recent Trustpilot review.
I m sorry to hear you are experiencing issues processing your return.
I have requested further information from you today, via email, to help resolve this for you.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
The table I ordered is robust and well…
The table I ordered is robust and well made but the finish is poor. The table has a surface coating but is too rough, so it needed thoroughly sanding and recoating, The tiny bottle of varnish stain that came with the table is totally inadequate. Also, it is unclear where the product is coming from. I had multiple emails that looked like they could be a scam, with a different supplier company name (Mir & Co) rather than Royalcraft which was the brand on the actual table. Neither company name was clearly stated on the MFI website.
23. september 2026
Svar fra MFI
Good morning,
Thank you for your Trustpilot review.
I have contacted you today to request further information from yourself, so I can look into this further for you.
We really do appreciate your feedback, so thank you for taking the time to do this for us.
Jade @ MFI
Excellent customer service!
Due to having issues with FedEx who was holding on to my order for over a week despite leaving messages with FedEx nothing was clear with what was happening with my order. Frustrated I reached out MFI via email. Surprisingly they got back to me pretty quick via phone. Jade Sutton (from MFI)called me and was very helpful, she was very empathetic and professionally handled the situation. She informed me that she will re-order the item i have been waiting for and have my old order get sent back to them. She even asked what day I would prefer for my order to be delivered to me. I recieved my new order the day I requested for! I then received a call from another assistant from MFI, (Chris Holding) to check wither I recieved my order. I was very pleased with their communication both via phone and email and how it was handled so quickly. It was very refreshing to have experienced such good customer service, I want to sincerely thank them both for handling this so professionally. Wishing them good luck and much success. A happy customer 😊
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MFI
Good morning,
Thank you for your glowing 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Jade and Chris were most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Vic @ MFI
Great all round in terms of price and…
Great all round in terms of price and delivery
Love my duvet
4. september 2026
Svar fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us! Hearing you love your duvet puts a big smile on my face!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Svar fra MFI
Good morning,
Thank you for your fabulous 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and found our website easy to order!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
EASY WEBSITE TO NEGOTIATE
15. september 2026
Svar fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Value for money
I found the quality and design very good, with the price being very affordable too. Delivery was prompt. I would use this supplier again.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
Hearing you would use us again is simply the best compliment we can receive! 😊️
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Found what I wanted that wasn’t in…
Found what I wanted that wasn’t in stock anywhere else. Website easy to use
25. september 2026
Svar fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Great service
26. august 2026
Svar fra MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Excellent Customer Services
Victoria Mansfield was excellent - called me back at the agreed time and helpfully explained how I could sort an issue out with one of the products that I had ordered. Nice to see that when something goes wrong MFI are helpful and will make me shop with them again.
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
Whilst I am sorry to hear you experienced an issue, however, I am really glad to see you have had a good experience with us, and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Beautiful product and easy to order
25. september 2026
Svar fra MFI
Good morning,
Thank you for your brilliant 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and that you love your item!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Svar fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and your delivery was quick!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Svar fra MFI
We're so happy to hear you're enjoying our service and website! We appreciate you coming back for more.
Kelvin @ MFI
Svar fra MFI
We're happy to hear that our unique towels arrived so quickly! We appreciate your positive feedback.
Kelvin @ MFI
Beautiful bedding options
Beautiful bedding options, the material is fantastic quality and the designs are elite.
22. september 2026
Svar fra MFI
Thanks so much for your recent Trustpilot Review!
We are absolutely thrilled to hear that you love our bedding options, and that you find the material quality fantastic and the designs elite.
We hope they make a beautiful addition to your home!
Kelvin @ MFI
Great choice and great prices
24. september 2026
Svar fra MFI
Thank you for your wonderful review! We are so pleased to hear that you found a great selection and appreciated our pricing. We truly value your positive feedback and look forward to assisting you again soon.
Kelvin @ MFI
The chap on the phone was so helpful
The chap on the phone was so helpful, kind and engaging.
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MFI
Thank you for your five-star review! We are so pleased to hear that you had such a positive experience with our team member over the phone. We appreciate your kind words!
Kelvin @ MFI
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.