Memorygram helped me to record and learn new memories about my Dad's childhood and young adult years. My Dad recently printed a copy and was very proud of the book he has created! He struggled a bit... Vis mer
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What a fun way to hear stories from your loved ones! Memorygram helped unlock stories I had never heard before that deepened my relationship with my Dad and helped me learn what experiences shaped him... Vis mer
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While I like the concept, it is NOT easy for an older adult who is in the beginning stages of having memory issues. I personally find the website itself not user friendly, and my family member had to... Vis mer
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Memorygram made it easy to set up and schedule my questions. The process was smooth and enjoyable. I needed very little customer support, but they were very helpful when I did. I researched severa... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
Kontaktopplysninger
4,5
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175 anmeldelser
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Har svart på 83 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It’s a keepsake I will treasure forever!
I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, siblings and friends with stories and pictures of my life’s memories. I absolutely love how it turned out! The hard-copy book is professionally assembled with clear pictures that I chose. The pages are a wonderful grade that won’t tear easily. I cannot put into words the joy this has given me. It’s a keepsake that I will treasure forever. ❤️
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Shari, this is absolutely beautiful. Honoring your husband, your daughters, your grandchildren, your parents, your siblings, and your friends all within the pages of one book is such a profound and loving gift to yourself and to all of them. We are so glad the finished product brought you that kind of joy and that you will treasure it forever. Thank you so much for sharing this with us!
With Gratitude, The Memorygram Team
Mi Vida and sharing your life experiences. Our ancestors and upbringing.
In the beginning since I am not too keen on technolog but it became easier as I continue on. The spell check help.
Photos I struggle but my husband assisted me.
The end result was great, and my children and grandchildren have a much better understanding of my life. They all are reading and enjoying the stories and pics.
31. desember 2025
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Svar fra memorygram.com
Diane, this is so wonderful to hear! Pushing through the learning curve and ending up with something your children and grandchildren are already reading and enjoying together is the most beautiful outcome we could hope for. And how sweet that your husband was right there helping along the way. Thank you so much for trusting Memorygram with your life story!
With Gratitude, The Memorygram Team
I'm almost halfway through the year…
I'm almost halfway through the year managing a shared MemoryGram book for my parents. It started as an absolute hassle and Customer Service was impossible to get ahold of and mostly unhelpful when I did. After posting a one star review here, they have been very helpful and receptive and seem to have solved the early technical issues this account/book was having. I’m looking forward to now hopefully seeing this project to completion with their help (was ready to scrap and ask for a refund) and - upon receiving the final product at year’s end - I hope to bump this review up to at least 4 stars.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
We are truly sorry to hear your experience has been this frustrating, especially when this was meant to be such a meaningful project for your parents. We understand how important it is that everything works exactly as it should, and we take your concerns seriously. We can see that a member of our team has been actively reaching out to connect with you, and we genuinely want to make this right. Please respond to that outreach or reach out to us directly at hello@memorygram.com so we can resolve this for you as quickly as possible.
With Gratitude, The Memorygram Team
Svar fra memorygram.com
Maria, we are sorry to hear you had concerns about your Medallion delivery. Our records show that your order was placed and shipped within 2 business days and has since been marked as delivered. We have made multiple attempts to reach out to you directly and would love to confirm that everything arrived safely. Please do not hesitate to contact us at hello@memorygram.com, and we would be happy to help with any questions about your Medallion or with setting up your Medallion profile!
With Gratitude, The Memorygram Team
customer service
Customer service, particularly Kris, has been excellent and prompt.
Quality of the book is much nicer than I had expected!
11. mai 2026
Svar fra memorygram.com
Thank you for taking the time to share this feedback, and we are truly sorry for the frustration, especially during the platform transition. We want you to know that the photo caption issue has since been resolved, and we have also reached out to you directly to help make sure everything looks just right in your book. Please do not hesitate to respond to that outreach or contact us at hello@memorygram.com, and we will be happy to get everything sorted out for you!
With Gratitude, The Memorygram Team
Helpful Email Communication
They have been very responsive with email communication and helped answer all my questions. My parents have really enjoyed writing their stories and we can't wait to see the books!
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Jenn, we love hearing that your parents are enjoying writing their stories! The anticipation of seeing the finished books is such a special feeling, and we cannot wait for your whole family to hold them. Thank you for the kind words!
With Gratitude, The Memorygram Team
Excellent service and product !
I had plenty of help offered to me whilst I created my book. There was always someone on the other side who was available and answered promptly. They were able to offer advice to fix some of the problems that I had and allowed me extra time to complete my story. Thank you !
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Marese, thank you so much for this! Having someone there every step of the way to help work through any bumps in the road is exactly the experience we want every customer to have. We are so glad we could give you the time and support you needed to finish your story. Enjoy your book!
With Gratitude, The Memorygram Team
This was the best experience ever
This was the best experience ever. The editor was very easy to use for my mom and also it allowed us to add a bunch of other people to contribute to the story turning it into a family project. Everyone could add voice recordings which are accessible from the book. We had some issues with longer recordings but we were able to add multiple recordings to the same chapter.
5. mai 2026
Svar fra memorygram.com
Alyssa, this is so wonderful to hear! Turning a memoir into a whole-family project, with everyone contributing their own voices and memories, is such a special thing, and we love that it came together that way for your mom. Thank you so much for sharing this and for bringing the whole family along for the journey!
With Gratitude, The Memorygram Team
Great way to save memories
Very easy to navigate system, and the questions are excellent! Customer service is responsive and helpful as well.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Thank you Diane! We are so glad the experience felt easy and that our team was there when you needed them. Enjoy your book and the memories inside it!
With Gratitude, The Memorygram Team
Svar fra memorygram.com
Thank you, Romeo, that means so much to us! We are so glad you had a great experience, and we truly appreciate the recommendation!
With Gratitude, The Memorygram Team
Svar fra memorygram.com
Thank you so much, this means a lot to our team! We are always here when you need us.
With Gratitude, The Memorygram Team
The whole experience was seamless
The whole experience was seamless. From writing the book, importing pictures and ordering it!! The quality of the paper they use is terrific and all of my pictures look identical to what I was viewing on my computer. Also, from ordering to receiving my books only took 5 days. My delivery actually came early ( not like Amazon)!!!
2. mai 2026
Svar fra memorygram.com
Michael, this is so great to hear! Five days from order to delivery, and photos that look exactly as expected, is exactly the experience we work hard to deliver every time. We are so glad the whole process felt seamless from start to finish and that you are happy with the quality. Enjoy your book!
With Gratitude, The Memorygram Team
When my father died
When my father died, there was a lot of things that I wish I had said to him and a lot of questions. I'd wished I'd ask him and so I thought we wouldn't make the same mistake with my mother so we got her Memorygram to tell her story and it turned out better than we could possibly imagine.
1. mai 2026
Svar fra memorygram.com
We are so sorry for the loss of your father. What a beautiful and loving thing you did for your mother and your whole family by making sure her stories would be captured and cherished. Those words, those memories, those answers to questions you never got to ask, they will now live on forever. Thank you so much for trusting Memorygram with something this precious.
With Gratitude, The Memorygram Team
Memorygram is Great!!
Memorygram has set up a wonderful way to get your personal or family history written. They provide scores of thought-provoking questions to prime the pump. But we also made up our own questions and titles of chapters, so we could personalize it any way we wanted to. You can also include pictures and even recorded statements. Then they go all out to deliver a professional, polished finished copy. We have wanted to write our history for years, but when our kids gave us this as a present for Mother’s Day and Father’s Day, it really helped us have some structure to get started! We worked on it the rest of 2025 and into 2026. Thank you Memorygram!! Highly recommended! They are really good to work with.
30. april 2026
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Svar fra memorygram.com
Ray, what a wonderful Mother's Day and Father's Day gift from your kids, and what a beautiful project to work on together through the rest of 2025 and into 2026! We love hearing that the structure helped you finally get started after wanting to do this for years. Your family history is now captured exactly the way you wanted it told, and that is something truly priceless. Thank you so much for the kind words and the recommendation!
With Gratitude, The Memorygram Team
Great memory keeper!
We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!
29. april 2026
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Svar fra memorygram.com
What a wonderful 70th birthday gift for the man who has everything! There is truly nothing more meaningful than a keepsake filled with his own stories and memories. We appreciate the honest feedback about the scheduling notifications and will make sure that gets passed along to our team. We cannot wait for you and your dad to see the finished product!
With Gratitude, The Memorygram Team
I've had a chance to read my memorygram…
I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.
6. mars 2026
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Svar fra memorygram.com
Barbara, this makes us so happy to hear! There is nothing quite like holding your finished book and seeing all of your stories printed beautifully on the page. We are so glad our team could be there whenever you needed them and that the whole experience felt fun and joyful. Thank you so much for the kind words and the recommendation!
With Gratitude, The Memorygram Team
We were needing to split our parents…
We were needing to split our parents stories for various reasons and customer service made the process easy.
24. april 2026
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Svar fra memorygram.com
We are so glad our team could make that process smooth and stress-free for your family! Preserving your parents' stories in just the right way is so important, and we were happy to help make it happen. Thank you for taking the time to share this!
With Gratitude, The Memorygram Team
The Memorygram folks are VERY…
The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Zach, thank you so much for this! Helping families create something that will be cherished for generations truly is the heart of everything we do. We are so glad that came through in your experience with us!
With Gratitude, The Memorygram Team
Great Customer Service
Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.
23. april 2026
Svar fra memorygram.com
We are so glad we could come through for you during such an important and tender time. It meant a lot to us to be able to play a small part in honoring your loved one's memorial service. Thank you for trusting us when it mattered most.
With Gratitude, The Memorygram Team
I did not understand some parts of…
I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.
9. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra memorygram.com
Virginia, we are so glad our team could get you sorted out quickly and make sure none of your hard work was lost in the process! That is exactly the kind of support we want every customer to feel. Thank you for your patience and for the kind words!
With Gratitude, The Memorygram Team
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