Memorygram helped me to record and learn new memories about my Dad's childhood and young adult years. My Dad recently printed a copy and was very proud of the book he has created! He struggled a bit... Vis mer
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What a fun way to hear stories from your loved ones! Memorygram helped unlock stories I had never heard before that deepened my relationship with my Dad and helped me learn what experiences shaped him... Vis mer
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While I like the concept, it is NOT easy for an older adult who is in the beginning stages of having memory issues. I personally find the website itself not user friendly, and my family member had to... Vis mer
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Memorygram made it easy to set up and schedule my questions. The process was smooth and enjoyable. I needed very little customer support, but they were very helpful when I did. I researched severa... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
Kontaktopplysninger
4,5
Enestående
175 anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My family was very impressed with the…
My family was very impressed with the professional look of the finished book.
1. juni 2026
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That means so much to hear! A finished book that genuinely impresses the whole family is exactly what we aim for every time. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Great tribute book
We made an awesome tribute book for our grandma who passed away. Included approx 45 contributors, all stories made it into the book and it was simple to order copies for everyone. Finished product looked great. It was also a nice touch that people could add multiple photos. Overall we're very happy with the result ;)
20. mars 2026
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What a beautiful way to honor your grandma and bring 45 people together to celebrate her life! Knowing that every single story made it into the book and that everyone could get their own copy is exactly the kind of experience we love to hear about. She sounds like someone who was deeply loved by so many. Thank you for trusting Memorygram with her memory!
With Gratitude, The Memorygram Team
Great customer service
Great customer service. Can't wait to see the book that is to be created!
28. mai 2026
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Thank you so much! We cannot wait for you to see it either. The best part is just around the corner. We are here if you need anything along the way!
With Gratitude, The Memorygram Team
Pretty sweet company and product
emails were very personable and felt like they were coming from a small business who cares about both customers they have - the ones filling out the memorygram and the ones getting it.
21. mai 2026
Svar fra memorygram.com
This genuinely made us smile because that is exactly who we are and exactly what we strive for every single day. Thank you so much for noticing and for taking the time to share it. We truly do care about everyone involved in this process!
With Gratitude, The Memorygram Team
I bought memorygram as a gift to help…
I bought memorygram as a gift to help preserve family stories, and overall it is a wonderful service , the concept is fantastic, and the actual printed hardcover book turned out beautifully , the photo reproduction quality was much better than what I anticipated, the automated phone interview feature is a lifesaver for my older relatives who don't want to type everything out, and having the voice Qr codes in the book is such an amazing touch
29. mai 2026
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Thank you so much for this wonderful gift you gave your family! We are so glad the finished book exceeded your expectations on quality and that the phone interview feature made it so much easier for your older relatives to participate. Those voice QR codes are one of our favorite touches, too. We are sorry the experience did not quite reach five stars. If there is anything we can do to make it even better, we would love to hear from you at hello@memorygram.com!
With Gratitude, The Memorygram Team
I received a beautiful book
I received my beautiful books recently. My family is very excited. I had to learn and get used to the system but I believe improvements have been made so I am now writing my second book withMemorygram.
.......Tom Jensen
26. mai 2026
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Tom, that is so wonderful to hear, and the fact that you are already working on your second book says everything! We are so glad the improvements have made the experience even better and that your family is excited. We cannot wait to see what stories you capture in this next one. Thank you so much!
With Gratitude, The Memorygram Team
Great Product even more because of ease…
Great Product even more because of ease of use for grieving and others. Thumbs up
21. mai 2026
Svar fra memorygram.com
Thank you so much! Knowing that the experience feels manageable and accessible during some of life's most tender moments means everything to us. We truly appreciate the kind words!
With Gratitude, The Memorygram Team
Way too difficult to edit
Way too difficult to edit; does not let you make the edits that are needed; charged shipping when ordered although told it was free
26. mai 2026
Svar fra memorygram.com
Thank you for the review. The feedback you shared with us about your books and about the shipping charge was genuinely valuable, and in several cases it directly shaped changes we have since made to the product.
After reviewing your order, our team confirmed in writing that your original purchase included five printed books with free shipping, and we refunded your shipping charges in full on April 21.
On the editing difficulties you described, here is precisely what we have done about each one:
1. Photos not filling the layout box: We built a Crop and reframe tool directly into the story editor. You can now click any photo and adjust how it fills the frame, with no need to edit it on your phone first.
2. Faces and heads being cut off: That same crop tool lets you zoom and reposition the image so the important parts of the photo stay in frame.
3. The same photo appearing twice, once in your story and again in a gallery, was indeed redundant and confusing. We removed the duplicate photo gallery entirely. Your photos now appear once, exactly where you place them.
4. Your name being added to the dedication automatically: We added a setting that lets you turn the automatic signature line off and control exactly how your dedication is signed, so it stays precisely as you wrote it, with nothing added underneath.
5. Blank pages in the preview: These ones are intentional. Like traditional hardcover books, each chapter opens on a right-hand page, which sometimes leaves the facing page blank. It is a hallmark of professional book design rather than an error, but we are glad to show you ways to reduce them if you would like.
Four of the five issues you raised are now fixed, and the fifth is by design. As a small, family-run team, your feedback reaches us directly and doesn't get lost. Thanks again for being a great customer!
Memorygram did a nice job of allowing…
Memorygram did a nice job of allowing me to customize my book and printing the final product.
26. mai 2026
Svar fra memorygram.com
Thank you Larry! We are so glad the customization options worked well for you and that the finished product turned out just as you hoped. Enjoy your book!
With Gratitude, The Memorygram Team
Dad’s Memories
It was a great project to do with my dad, I learned a lot about him! It will also allow future generations to know him.
1. mai 2026
Svar fra memorygram.com
What a gift to give yourself and your family. Learning more about your dad through this process and knowing that future generations will get to know him, too, is exactly what Memorygram is all about. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Highly recommended!!
My mother’s book turned out to be way more special than we could have imagined! We highly recommend MemoryGram to anyone who wants to preserve and pass on precious memories!
21. mars 2026
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Peggy, this is so wonderful to hear! When a finished book exceeds every expectation, it is truly the most special feeling, and we are so glad your mother's turned out that way. Thank you so much for the recommendation and for trusting Memorygram with her precious memories!
With Gratitude, The Memorygram Team
Memorygram made it easy to tell my stories
My daughter-in-law gave me this subscription last summer and at first I had to think hard about what all I should write. As time went on, I began to remember many episodes in my life that I wanted my children and grandchildren to know. I’ve found the format easy to work with and it’s enabled me to recollect many times in my life that I probably would have never remembered. I felt saddened that I could not ask my deceased parents things in their lives that I wanted to know, and I thought my own children and grandchildren would find it fun to read over time. It was easy to add pictures out of my childhood that they could easily read about. I enjoyed reminiscing events and thinking about the many good times I had with family. I'm happy that Memorygram made it easy for me to leave these stories for my children and grandchildren
Jim Villier
23. mai 2026
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Jim, thank you so much for sharing this. The realization that we never got to ask our parents the questions we wished we had is one of the most powerful reasons people come to Memorygram, and what a gift you are giving your own children and grandchildren by making sure they never have to feel that same way. We hope every page brings them as much joy as the writing of it brought you!
With Gratitude, The Memorygram Team
My daughter bought me a pet medallion…
My daughter bought me a pet medallion for my birthday for my dog that passed. It was an amazing gift and wonderful to be able to save all his memories to this. It’s also beautiful just to have in my house. Great product!!!! Great customer service!
17. desember 2025
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Robin, what a beautiful and thoughtful birthday gift from your daughter. We are so sorry for the loss of your pup, and we are truly glad the medallion has become a special way to keep his memories close and a beautiful piece to have in your home. Thank you so much for sharing this with us!
With Gratitude, The Memorygram Team
Everyone is extremely friendly
Everyone is extremely friendly. They do an amazing job even when they’re busy.
21. mai 2026
Svar fra memorygram.com
Thank you so much, this means a lot to our whole team! We are always happy to help, no matter how busy things get. We truly appreciate the kind words!
With Gratitude, The Memorygram Team
Fantastic experience from start to…
Fantastic experience from start to finish. Customer service is actually helpful – – really helpful – – and the finished book is such high-quality! I couldn’t be more pleased!!
20. mai 2026
Svar fra memorygram.com
We love the enthusiasm, and we will take "really helpful" as the highest compliment! Thank you so much for sharing this, and we are so glad the finished book exceeded your expectations. Enjoy every page!
With Gratitude, The Memorygram Team
Outstanding Customer Support
I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call and also via email. I was absolutely delighted at how prompt they were in responding and rectifying my issues and they helped me walk through the process step-by-step. I wish all customer service locations were as responsive, professional and diligent as this one was. They were absolutely stellar!
24. april 2026
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Sandi, this truly made our day! We love that you gave yourself grace about the login trouble, because honestly, it happens to the best of us. What matters is that our team could get you up and running quickly and that the experience felt supportive every step of the way. We will pass your kind words along to the team; they will be so touched. Thank you so much!
With Gratitude, The Memorygram Team
Amazing Customer Service!
This company is has amazing customer service! I had many questions, and they were quick to respond and so helpful. I cant wait to finish the book, as I know it will be a beautiful legacy for our family! I 100% recommend this comany over all the others based on what I have experienced!
19. mai 2026
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Thank you so much for this! We love your enthusiasm, and we cannot wait for you to see that finished book in your hands. Knowing it will be a beautiful legacy for your family is exactly why we do what we do. Thank you for the recommendation, and we are here every step of the way!
With Gratitude, The Memorygram Team
The quality of the finished book is…
The quality of the finished book is nice. The freedom to choose text and cover colors is a good option.
11. mai 2026
Svar fra memorygram.com
Thank you, Gary! We are so glad the finished book met your expectations and that the customization options worked well for you. Enjoy it!
With Gratitude, The Memorygram Team
Top notch customer service
Top notch customer service. A family member has AD and forgot she has a subscription. The company helped us work it out. Super responsive and very impressed with the ease of the experience!
19. mai 2026
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Svar fra memorygram.com
Thank you so much for sharing this. Navigating a situation like that with a family member takes so much love and patience, and we are so glad our team could make it a little easier. We hope the experience brings your family something truly meaningful and lasting. Thank you for trusting us!
With Gratitude, The Memorygram Team
Great customer service
We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some editing problems. We had to keep shifting from the edit mode to the printed page mode and that seemed time consuming. We absolutely loved the book and appreciate the help when needed. Thank you.
12. mai 2026
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Svar fra memorygram.com
Joann, thank you so much for the kind words and for your patience throughout the process! We are so glad our team could be there with quick responses whenever you needed help, and that extensions gave you the time to get everything just right. We also appreciate the feedback about switching between edit and preview modes; that is exactly the kind of thing that helps us keep improving the experience. We are so happy you loved the finished book and hope your family treasures it for years to come!
With Gratitude, The Memorygram Team
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