Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Vis mer
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Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... Vis mer
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I was offered a great help by Brian my order didn't arrived to my place but I was refunded back.
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Informasjon om virksomheten
Skrevet av virksomheten
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktopplysninger
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannia
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Enestående
994 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Contacted Melzo as I placed an order…
Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Sophie, thank you for your review and for choosing Mealzo!
We appreciate your feedback🧡
We had a problem with our order going…
We had a problem with our order going through incorrectly, Michael was very helpful in organising our refund for the incorrect charges
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Sercan, thank you for choosing Mealzo! We’re glad your issue was resolved, and we hope to serve you again soon🙏🏻
Peter was extremely helpful in sorting…
Peter was extremely helpful in sorting out our complaint. Good customer service.
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Billie, thank you for your feedback! We’re pleased your complaint was resolved, and we look forward to welcoming you back to Mealzo✨
Awesome as always … thanks !
Awesome as always … thanks !
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Khosro, thank you for your continued support! We’re always happy to hear you’re enjoying your Mealzo experience🧡
Excellent Customer Service - Brian
Had an issue with an order and Advisor Brian dealt with it promptly and effectively for me. Excellent customer service from him.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello there, thank you for choosing Mealzo! We’re glad your issue was resolved promptly and hope to see you again soon✨
Brian was great and very helpful
Brian was great and very helpful! Thankyou :)
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Jade, thank you for your lovely feedback! We’re delighted you had a positive experience and look forward to serving you again🧡
Was chatting with Brian who was very…
Was chatting with Brian who was very helpful and resolved my issue promptly when I contacted about a missing item from my order.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Ashley, thank you for choosing Mealzo! We’re glad your missing item issue was resolved, and we hope to welcome you back soon🙏🏻
very helpful customer service from Bruce
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Emma,
Thank you for your kind words! We’re glad you found our customer service helpful and supportive🙏🏻 Thanks for the review.
Beast service customer I had form ashly…
Beast service customer I had form ashly tanks 👏👍🏼
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hi Ali,
That’s wonderful to hear! We really appreciate the great feedback and your support✨
Brain at mealzo was very helpful and…
Brain at mealzo was very helpful and polite
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Emma,
We’re so pleased you had a positive experience with Mealzo. Thanks for taking the time to share your feedback🧡
After a disappointment from the…
After a disappointment from the restaurant I ordered from customer service operator Bruce helped get me full refund and very polite and professional
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Garry,
We’re sorry your original experience was disappointing, but we’re glad we could step in and get the refund sorted for you. Thank you for your kind words🙏🏻
Peter assisted me in a late order where…
Peter assisted me in a late order where the original company was not willing to assist
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Stewart,
We’re pleased we could assist with your late order and help get things resolved. Thanks for taking the time to share your experience✨
Great customer support (Michael)
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Michael
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Fariha,
It’s great to hear we could help arrange the changes you needed quickly. We really appreciate your feedback🧡
Refund order
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello there,
Thank you for your review. We hope we were able to make the refund process as straightforward as possible for you✨
Ordered food waited 2 hours.
Ordered food waited 2 hours.
Delivery driver said he couldn't find my address, no one else struggles.
Asked for a refund Mealzo refused.
Straight up theft, you never provided the service paid for!
*Contacted customer support prior to this, they said "the restaurant partner, they have refused to provide you with a refund".
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello there,
We’re sorry to hear about your experience. Please contact our Customer Care team directly via care@mealzo.co.uk so we can look into what happened and assist you further.
They are friendly and they have a great…
They are friendly and they have a great customer service especially today when i talked with Saul👌🏻
the best team Mealzo
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Mohammadreza,
Thank you for the lovely review! We’re really pleased you had such a positive experience with our customer service. We truly appreciate your support🧡
Brian made the process so quick and…
Brian made the process so quick and simple. My refund was investigated and processed within a few minutes.
26. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Jaz,
So pleased we could get your refund sorted within minutes! We appreciate you taking the time to leave us a review🙏🏻
Franklin was very helpful and helped me…
Franklin was very helpful and helped me very quickly thank you so much
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Zoe,
Thank you for the kind words. We’re happy we could help quickly and make things easier for you🧡
I spoke to Bruce on the chat
I spoke to Bruce on the chat, he was great and efficient. Helped me very quickly and was very polite and helpful! 5 stars for Bruce :)
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Becks,
Thanks for the 5 stars! We’re pleased you had a smooth experience and got the help you needed quickly✨
Michael organised a refund efficiently…
Michael organised a refund efficiently for me.
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mealzo
Hello Scott,
Thanks for your review! We’re pleased we could make the refund process quick and straightforward for you✨
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.