Marbella Rent a Car Anmeldelser 

111
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hervorragend ! Wir können Marbella Rent a Car nur empfehlen Preis Leistung. Bei Fragen immer sofort eine freundliche Antwort. Hotelzustellung funktionierte bestens. Tolles Auto. Besser geht es nicht.... Vis mer

Vurdert til 5 av 5 stjerner

After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quali... Vis mer

Vurdert til 5 av 5 stjerner

Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in... Vis mer

Vurdert til 1 av 5 stjerner

Anmietung war sehr bescheiden und ist nicht zu stande gekommen.Wir haben probiert,ein KFZ anzumieten,es kam eine Reservierung-Email.Keine Bestätigung.Abends um 19.30Uhr kam ein Anruf, sie hätten kein... Vis mer

Informasjon om virksomheten

  1. Bilutleiefirma

Opplysningene stammer fra ulike eksterne kilder

Rent a Car in Marbella and get to know the city Malaga and Marbella in the Costa del Sol. If you need a car to go Gibraltar, we can help you. Rent a car Malaga, Marbella And La Linea, Cádiz


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(111)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Booked a car for a holiday but due to…

Booked a car for a holiday but due to covid I had to cancel. A prompt reply to email and a swift return of the payment means that I would have no hesitation in booking with them again. Sorry I had to cancel but hope to see you soon.

1. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service! The car was clean and in perfect conditions and the rent process couldn't have been more easy. Thank you very much!

27. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Marbella Rent a Car

Thank you very much for your words, we are improving day by day, but may the service be the best we can offer.

Vurdert til 5 av 5 stjerner

Good service and no nonsense

I am very pleased with the service and when I need a car again I definitely will book it by Marbella Rent a Car.

9. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Marbella Rent a Car

Thank you very much for placing your trust in us.

Vurdert til 5 av 5 stjerner

No hidden fees

Even though my flight and rental are still yet to bee,but the website and renting proccess is really great.explains all the costs,including deposits,excess insurance and etc.fairly cheap,good selection.just habe to see how will the rental term will go

3. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Muy profesionales

Muy profesionales. El trato con Marius ha sido exquisito. Puntualidad màxima. El coche entregado muy limpio y con medidas anticovid. Necesitè un extensión del contrato y todo fueron facilidades.

2. juli 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Marbella Rent a Car have been super…

Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in La Linea and have it collected in Fuengirola a week later. Easy to organise, excellent follow up communication via text / phone. Really good value for money, car was exceptionally clean. I would definitely recommend and will use again when needed.

1. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service and best price

The first time I called the office they were so helpful, to the point of recommending that I book online for even better prices. When I couldn't get it to work I called again, several times, each time they answered my questions, always politely and with a lot of patience - I don't think I would have been that nice if it were the other way around lol

When the rental was up mid lockdown for Covid:19 they came and picked up the car to make it easier, again super friendly and helpful at all times.

I would undoubtedly rent from them again as the price was better than if I had gone to Malaga Airport and they couldn't have been nicer or more attentive. I highly recommend the company, who for me were Marius and Francisco. Thank you.

1. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very good car hire company

Very good car hire company . 3 minute walk from Gibraltar airport. Car was clean and in good order.Easy to pick up and drop off.Will use again.

12. februar 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Marbella Rent a Car

Thank you very much for your trust, we hope to see you again

Vurdert til 5 av 5 stjerner

It was easy enough to collect car at La…

It was easy enough to collect car at La Linea after we landed at Gibraltar International Airport. We waited at the airport, while my hubby walked over the border to a nearby carpark. All in less than 15mins.

25. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpull staff

Very helpull staff ! They came to our house to deliver our car and upgraded us and were very nice to let us the car until the next morning for the same price !
I highly recommend it !!!

15. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very good experience hiring a car…

A very good experience hiring a car from the la Linea office. Minimal fuss and time filling out paperwork, no pushing to buy extra insurance or extras. Prompt repayment of deposit. The car itself was in good condition and ran very well. If I need to hire a car from la Linea again, these guys will be the company I go with, rather than any of the competitors.

31. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Marbella car rent can do better!

We had to wait a long time on the airport
for the transfer to the car rent.
The car had a lot of damages, and the
presure of the tyres was not reset, and
we had to fill up the cooling system.
The car needed maintenance more than
300 days ago was said on the display.
Friendly staff.

24. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

WARNING DONT USE THIS CARRENTAL COMPANY

The delivery of the car at our apartment was two hours late. After 1 hour the car broke down and the bottompart fell down on the street. They sent a truck to tow the car away. However they managed to make a preliminary ”repair” so we could drive the car back to our apartment. That was a scary experience. The next morning they delivered another car to us. Even this time the car was delivered much later than they promised.
Worst carrenting experience ever.

24. september 2019
Anmeldelse skrevet uten oppfordring
Logoen til Marbella Rent a Car

Svar fra Marbella Rent a Car

Dear Mrs Gunilla Molly,

thank you for the time, you have taken in writing your opinion
regarding your recent car rental. Of course, we are very sorry
to see, that you were not satisfied with our service.

Indeed, the delivery of the vehicle to your accommodation in Tarifa
had originally been booked for 12:00 h. However, due to logistics
and a mayor traffic jam on the way coming from La Línea de la
Concepción, we needed to postpone the delivery and you finally,
got the car at 14:10 h. Our staff member had been in touch with
you via phone call and SMS in order to let you know about this unforeseen delay and apologized again personally.

Regarding the "break down of the car" : You referred this to us the same
day at approximately 19:00 h. According to the normal procedure in such
cases, we immediately ordered the tow truck service to attend you on the
spot, at Zahara de los Atunes. The road assistance found, that the car only
had a minor mistake existing in a detached plastic cover of the sink, which
at no time represents a safety problem.
Even though, we offered you to exchange the vehicle the next day at your
place, without any extra cost, just to make you feel more comfortable.
So we did and furthermore, we gave you almost five extra rental hours free of
charge as a little compensation on top.
We therefore think that our service was at least, acceptable...
However, if you wish to comment further on this matter, please, feel free to contact
us directly by e-mail and it will be our pleasure to attend you.

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