Marbella Rent a Car Anmeldelser 

111
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hervorragend ! Wir können Marbella Rent a Car nur empfehlen Preis Leistung. Bei Fragen immer sofort eine freundliche Antwort. Hotelzustellung funktionierte bestens. Tolles Auto. Besser geht es nicht.... Vis mer

Vurdert til 5 av 5 stjerner

After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quali... Vis mer

Vurdert til 5 av 5 stjerner

Marbella Rent a Car have been super helpful and without doubt, provide an excellent service. I had to make an emergency trip to Spain via Gibraltar. Arranged the booking online to collect the car in... Vis mer

Vurdert til 1 av 5 stjerner

Anmietung war sehr bescheiden und ist nicht zu stande gekommen.Wir haben probiert,ein KFZ anzumieten,es kam eine Reservierung-Email.Keine Bestätigung.Abends um 19.30Uhr kam ein Anruf, sie hätten kein... Vis mer

Informasjon om virksomheten

  1. Bilutleiefirma

Opplysningene stammer fra ulike eksterne kilder

Rent a Car in Marbella and get to know the city Malaga and Marbella in the Costa del Sol. If you need a car to go Gibraltar, we can help you. Rent a car Malaga, Marbella And La Linea, Cádiz


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(111)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Friendly, honest

Friendly, not trying to upgrade you to another more expensive car. I received exactly the car I requested.

11. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Anmietung war sehr bescheiden und ist…

Anmietung war sehr bescheiden und ist nicht zu stande gekommen.Wir haben probiert,ein KFZ anzumieten,es kam eine Reservierung-Email.Keine Bestätigung.Abends um 19.30Uhr kam ein Anruf, sie hätten kein Fahrzeug was sie uns bringen könnten (80€ für das bringen und wieder abholen),am Telefon sagte er, erst vier Tage später hätte er eins.Das hätten wir gemacht,aber da hieß es ohne Fahrzeuglieferung.

21. juli 2026
Vurdert til 5 av 5 stjerner

Great

Great, highly recommend.
Nice cars, helpful staff, deposit returned immediately.

24. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience

After being badly let down by another rental company, dropped into office in Malaga and the staff were fantastic got everything sorted for me and on the road for my 12 day hire.Good selection of quality cars in great condition, can’t thank them enough

11. mars 2026
Vurdert til 2 av 5 stjerner

Via Sunny Cars voor 2 weken auto…

Via Sunny Cars voor 2 weken auto gehuurd. Bij aankomst 25 minuten op shuttle busje gewacht. We zagen van andere bedrijven meerdere busjes al een paar maal terugkomen dus maar gebeld. We zijn onderweg en na 15 minuten kwam hij eindelijk aan. We hadden via Sunny Cars het formulier al ingevuld voor een zgn fast online check in. Om onduidelijke redenen moest als nog het formulier ingevuld worden en dat ging niet gelijk goed. Dus alles nog een keer opnieuw en ging heel langzaam. Na 3 kwartier eindelijk sleutels. Inmiddels belden meerdere klanten steeds waar het busje bleef. Na de auto te hebben ingeladen bleken de knoppen op de spiegels te verstellen te zijn afgebroken. Terug naar de balie en vervolgens 20 minuten staan wachten voor ik werd geholpen. Uiteindelijk werd besloten een andere auto te geven. Dit was een wrak. 165.000 km op de teller en vol deuken en krassen, maar hij reedt. En de behandeling was zeker niet vriendelijk. Na dag kreeg ik servicemeldingen van de olie en ging de verlichting kapot. Weer terug naar verhuurbedrijf. Keuze laten maken of de auto waarvan de spiegels niet te verstellen waren. Dus laten maken bij een garage in de buurt. Ook nu we kon er net een sorry af, maar kregen we het gevoel dat ze zeurden. Weer klein uurtje kwijt en met reizen al gauw een 3 uur. Op onze ritten bleek in de bergen de auto ook nog valse lucht te trekken, gezien het haperende geluid wat er kwam bij het gasgeven. Uiteindelijk 2 weken vol gehouden. Het inleveren van de auto ging wel vlot en zo ook de shuttle terug. De volgende keer zal, als we voor Sunny Cars kiezen zal bij Marbelle Cars het vinkje staan 'niet meenemen in selectie' . Als met al een slechte ervaring en gezien het wel bij inleveren van de auto goed ging toch 2 sterren.

28. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Scam, we had a reservation for a car but when we arrived they said they had no cars left so after visiting the dealer plint they droped us back at the AirPort with no car at 22:00

22. oktober 2024
Vurdert til 1 av 5 stjerner

Payed for delivery and it took 7 hours…

Payed for delivery and it took 7 hours after the original time we were given. But they did give full insurance because of the wait then we had another car drive into us on a roundabout where they then told us we had basic insurance and we’re not covered😳Then I checked my banking app and saw that they took £868 from my account without authorisation and I didn’t get my 300 euro deposit back.

25. september 2023
Logoen til Marbella Rent a Car

Svar fra Marbella Rent a Car

We are truly sorry for the inconvenience you experienced with our car rental service. We take our customers' feedback very seriously and are constantly striving to provide quality service.

Regarding the delivery delay, please accept our sincerest apologies. This is not the standard of service we aim to deliver, and we appreciate your understanding in accepting the full insurance coverage as compensation for the wait.

Concerning the roundabout incident and the confusion over insurance coverage, we would like to clarify the situation. It is paramount to us that our customers understand the specifics and limitations of any insurance they take out. We will internally review what transpired to ensure such misunderstandings do not recur.

As for the charge of £868 and the non-refund of your 300 euro deposit, this is not standard practice for our company. We would like to investigate this matter urgently. Please get in touch with our customer service department at info@marbellarentacar.es or (+34) 952 24 12 88 so we can address this as soon as possible.

We value your patience and understanding as we work through these issues. Please allow us to rectify these mistakes and show you the standard of service we strive for at Marbella Rent a Car.

Sincerely,

R.Xalma
Communication Manager
Marbella Rent a Car

Vurdert til 1 av 5 stjerner

We booked a 9 seats van at this…

We booked a 9 seats van at this company. Unfortunately at the arrival in Malaga we faced a very rude an unprofessional manager with 0 customer service skills which was not able to provide us any solution on our matter (didnt have a credit card). We even offered more solutions to her like paying more for the car, to leave a lot of cash at the office as guaranty, to pay a higher deposit. None of these options worked for her having a “leave me alone” behavior since the beginning also saying that all the rentals in Malaga are asking for a credit card. We went to another company which was like 2 streets away from the Marbella rent a car office and in 20 minutes we left the office with 2 cars (unfortunately the van was not available) and paying a lot less for those and NOT HAVING A CREDIT CARD. My problem was their attitude with a customer who really wanted to use their services. If you don’t want to ruin your holiday my advice is to avoid this company.

14. juli 2023
Logoen til Marbella Rent a Car

Svar fra Marbella Rent a Car

Dear Esteban,

We sincerely regret that you had a negative experience with our company. We value your feedback and would like to clarify a few points about our policy.

At Marbella Rent a Car, ensuring safety and transparency in all our dealings is paramount. It's a common practice among many car rental companies to require a credit card for security reasons. This measure isn't just designed to protect us from fraud but to also safeguard our valued customers. While we understand there might be other ways to secure a payment, like cash or a deposit, the credit card has proven to be the most effective and secure means for both parties.

We are glad to hear you found a solution to your transportation needs at another company. Every company has its own policies and procedures, and we respect that. However, we want to emphasize that our policies are in place for legal and security reasons, not because we don't wish to serve you.

We apologize for any misunderstanding that might have arisen, and we kindly ask that the next time you consider renting a vehicle, you keep in mind the accepted forms of payment to avoid any inconvenience.

Thank you for taking the time to share your experience, and we hope to have the opportunity to serve you in the future under more favorable terms.

Warm regards,

Marbella Rent a Car

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