mainspringboutique.com Anmeldelser 

Awful customer service. Ordered a watch nearly a month ago, (MSB#9892) still no watch, no reply to two emails, no reply on social media. Will start a chargeback or court summons on Monday. Save yourselves the hassle and buy elsewhere.

EDIT AFTER REPLY

This generic reply sent by them has been used multiple times to multiple customers. No-one else seems to have trouble with my emails. I'd have a word with your hosting provider as well as sorting out your customer services. Awful.

Great service and value. Very fast delivery and well packed

All good with my new purchase, it was very easy and straightforward to buy my new watch.
Everything about the whole purchase went very smoothly and the delivery was very quick.
I would use MSB again.

Excellent service, from order to delivery

Fantastic price extremely quick delivery nice and easy to deal with perfect, in all ways

lost item has been very hard to resolve

I got the watch well delivered

Box broken watch not fitted inbox propley

Great quick delivery and good watch for price

This site was so easy to order from. Bought a couple of watches for my husband now. He absolutely loves these watches . We were updated throughout. Delivery was as detailed. Faultless from start to finish . Thank you so much.

Contacted customer service no response. Poor quality control watch had swarf and debris.

I was searching for an automatic GMT watch and a search led me to Mainspring Boutique. I found a Spinnaker Dumas GMT; exactly what I wanted and at a good price. Importantly, the company is U.K. based, so no problems with overseas deliveries etc. Ordering on the website was easy and although I ordered at the weekend, delivery was on Tuesday. Overall, excellent service and I would recommend Mainspring Boutique.

Very easy to order. Watch arrived within a couple of days. Will definately use again.

Arrived quickly as promised, good price too

I collect affordable watches and have purchased a few from Mainspring.
They are by far the best in Service and quality I have come across (including some well known High St retailers).
Their prices usually can't be beaten and their Customer Service is outstanding.

Mainspring Boutique has great selection, good prices, and excellent costumer service. Every time I have asked a question or had an issue, they have responded promptly and solved my problem. They often beat the price of manufacturer's own website! Highly recommended.

I ordered a new strap for my AVI-8 watch on the 2nd of November after looking for a replacement for the last few months.

I came across Mainspring Boutique & initially had my doubts, but I cannot express how impressed I am with the service and delivery as 3 days later the strap arrived.

It was not only an OEM strap, with branding stamped into the buckle, it came in a little pouch too. A nice touch.

OK, so it's not an expensive watch - but if you're looking for great service at a good price then have a look at Mainspring Boutique!

Got my cadola watch today love it great communication sarah was prompt with replies thanks will be ordering again

I have ordered several watches from Mainspring this year and been really pleased with each one and the impressive customer service. A couple were preorders so I had to wait a short while to receive them, but communication throughout was excellent. Happy customer.

I have purchased several watches from this company,directly or through their Amazon page
Ordered my RGMT Ohio, the latest version, was delivered next day
Sarah who was helping my queries has been fantastic
Prices are good, and I'm happy to recommend and carry on buying from them