mainspringboutique.com Anmeldelser 

I ordered a watch (not my 1st from here) and the price was dropped the next day. Rather than return the original, which hadn't even been dispatched, and order a new one, I asked if they would just adjust the price accordingly rather than me having to send one back and re-order but have been completely blanked. Does say on the website they will get back to you in a couple of days but now been a week. Watches might be great but the customer service definitely is not.

Very good and very fast ,

Great value cheapest I found by far for this Watch. Quick and tracked delivery. Highly recommended.

The winder was delivered without a US plug and I have put batteries in and it still doesn't work. Please replace so I'm not out over 100 dollars!!
Joe Schultz
2245953301

Great service, item arrived quickly, 5 stars.

Great watch at a great price.
It's a substantial watch but wears very well and looks even better than the photos. Super fast delivery and excellent communication....very happy customer 😀

Belles montres de bonne facture et le prix défiant toute concurrence.
Site a recommander fortement.

I have bought 3 watches from this company and had issues with 2 of them . One arrived not working required a battery. You would think it would be checked prior to shipping. The second was an automatic. The watch wouldn't start up then suddenly started working . It began to loose time and gains time. Contacting customer services is useless as they only reply sometimes. Cheap Chinese junk that has no quality checks before shipping and that takes 15 days.Avoid . Was offered 10% after spending nearly £450

Bought a gift for my husband from here and was a little aprehensive as it was an expensive gift and first time I have used this company. However, I needn't have worried, the watch arrived in great time and was well packaged too. It is exactly as described and is excellent value for money. I would definitely use this company again.

I have been useing them for a few years which tells you how I feel about their watches and prices. Their service is second to none as they always keep one up to date on deliveries etc.

Amazing. The site looks amazing with lots of special watches and creative new companies. The fastest shipping I've ever had. Where I see the collaboration with the shop company.. it's a safe purchase. And my new Nubeo is amazing.Thank you

I had a problem with my new Nubeo watch. Mainspring picked up my issue within 24 hours and offered a tested replacement straight away. They also offered a refund, but I love the watch and the replacement has been faultless! Thank you

Great products at competitive prices delivered speedily!

Great price and fast delivery

Had a tiny issue regarding delivery
But customer service was excellent
Solved within a day!
Lovely watch at a lovely price!
Will not hesitate to recommend

Excellent service and communication from start to finish and the item is fantastic thank u

Buying a watch can’t be simpler you see it advertised
you order it it’s delivered within 3 to 4 days, and there is a large selection of watches too chose from and different manufacturers and great prices.

Watch took too long to arrive. Response time to queries about delivery is slow also.

Watch when it did arrive was as expected. Packaged well and good quality.

*update in response to reply*
Watch ordered 14th March and delivered 27th March. You advertised the same watch within 48 hrs of ordering as next day delivery.
So, to repeat. The watch took too long to arrive.

I ordered a watch which promised Free Next Day Delivery. After 2 days, still no watch, so I emailed the company numerous times and received no response. I then left them a disparaging comment on FB and lo and behold they contacted me via Messenger. They ‘investigated’ and said that they had the watch in stock but the watch box was damaged so would I accept a 10% refund and a free watch roll, which I agreed to. When the watch finally arrived, it was a completely different watch to the one I ordered, no sign of damage to the box and no watch roll. Contacted them again to say that what had arrived was not what I ordered and asked them to provide a postage return label, and unsurprisingly, radio silence again. I have no raised a dispute with my card issuer.